Heather Morgan
Real Estate Agent at Coldwell Banker Realty – Philadelphia and Central PA- Claim this Profile
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Bio
Credentials
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Military Relocation Professional
National Association of REALTORS®Apr, 2018- Oct, 2024 -
Neuro Linguistic Programing (NLP) Practitioner
American University of Neuro Linguistic ProgramingApr, 2015- Oct, 2024 -
HIPAA Privacy and Security
Army National GuardSep, 2007- Oct, 2024 -
Security Clearance
-Jun, 2006- Oct, 2024 -
Army Instructor
Total Army Instructor Training, US ArmyJun, 2002- Oct, 2024 -
Real Estate Salesperson
Commonwealth of PennsylvaniaSep, 2017- Oct, 2024
Experience
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Coldwell Banker Realty – Philadelphia and Central PA
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United States
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Leasing Real Estate
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100 - 200 Employee
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Real Estate Agent
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May 2021 - Present
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Freelance Writer
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Oct 2019 - Present
Delivering the highest quality writing in the least amount of time is my goal. I listen carefully to my client's needs to write content with the tone, purpose, and details that will produce the desired results. My industry experience includes military/government, real estate, leadership, and business management. My love of learning and diligent research skills give me versatility in topics that I am comfortable writing about. I look forward to collaborating with you to meet your business goals.
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Office Manager
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Mar 2020 - Nov 2020
As the office manager of this dynamic non-profit that provided emergency and transitional housing for families experiencing homelessness, I delivered administrative support to staff, volunteers, and board members. I created reports, spreadsheets, policy and procedure manuals, and other documents used for daily operation and reporting. I felt great satisfaction in managing our acknowledgment program and crafting just the right message to connect donors with the impact they made in the lives of our clients.
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Operations Coordinator
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May 2018 - Aug 2019
As the Operations Coordinator, I supported franchise owners in the daily operations of their business through start-up, sustainment, and growth phases. Providing quality training and resources and essential components of our support. Continually researching the industry and gathering best practices in order to provide continuing education to franchise owners was my focus.
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Berkshire Hathaway HomeServices Fox & Roach, Realtors
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United States
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Real Estate
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700 & Above Employee
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REALTOR ®, Military Relocation Professional
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Sep 2017 - May 2018
I provided exceptional, personalized service to buyers and sellers to achieve their real estate goals. As an expert in my field, I educated clients on the current market and real estate trends. Being active in the community, I kept current on matters that are of interest to homebuyers. I provided extensive information on resources that will assist clients with their relocation needs.
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Gateway Ventures, Inc.
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Armed Forces
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1 - 100 Employee
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Materials Handler
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Oct 2016 - Dec 2016
Maintained inventory by identifying, labeling, and placing materials and supplies in stock; recorded location of inventory. Located materials and supplies by pulling and verifying materials and supplies listed on production orders. Documented materials and supplies disposition by recording units delivered and location of units. Prepared finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product. Documented product shipment by recording units shipped. Maintained material-handling equipment by completing pre-use inspections.
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Army National Guard
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United States
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Armed Forces
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700 & Above Employee
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Operations/Human Resources Manager
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Apr 2012 - May 2016
Served as a Senior non-commissioned officer, the principle human resources and finance advisor for a logistical support company of 90 personnel. Developed onboarding program to provide quality orientation which resulted in improved retention rate. Carried out duties and provided leadership and direction with a great degree of autonomy as the senior full time leader for the organization. Provided human resources support and leadership in fast-paced, changing environment within a logistical support company serving 1,800 Soldiers. Mentored other HR Managers as the Subject Matter Expert on HR programs and policies, employee relations, and performance management. Counseled personnel on education benefits, training opportunities, and career progression. Implemented diversity education through newsletters, campaigns, and training sessions. Maintained personnel files, medical records, and training documents through hard copy and digital platforms. Matched Soldiers and family members with resources through newsletters, training events, and social media. Assisted Soldiers and family members in receiving benefits and services entitled to them. Analyzed learning and professional development needs; planned, delivered, and documented training.
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Maintenance/Human Resources Manager
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Sep 2007 - Apr 2012
Planned, implemented, and documented required training for 87 employees. Developed the unit retention and recruiting plan which increased organizational strength by 75%. Solved routine administrative issues. Advised leaders and employees on equal opportunity and diversity issues and investigated any complaints. Achieved 85% medical readiness rate through efficient case management. Provided career coaching and mentoring to personnel resulting in 45 promotions. Served as case manager for Survivor Outreach Program, assisting with benefits entitlements and application. Prepared reports and met deadlines in a timely manner. Established the Family Readiness Group that provided resources, assistance, and communication to 260 family members of Soldiers during deployments and routine operations. Analyzed workforce developmental needs and established plans.
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Logistics Manager
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Feb 2000 - Aug 2007
Procured, issued, and recovered over $36,000,000 of vehicles, weapons, and tactical gear for training academy courses. Managed $160,000 procurement budget with detailed expenditure reporting, easing the acquisition of yearly funds. Established a Hazardous Materials Handling training program for contract employees resulting in 35 qualified handlers. Developed safety program including Material Safety Data Sheet cataloging, Hazardous Material Storage, and safety training to ensure OSHA compliance. Managed a 45 person transportation team that logged over 20,000 miles with no accidents. Recruited, hired, and managed 50 temporary employees. Coordinated over 200 various events to include conferences, formal dinners, promotion ceremonies, retirement parties, and the annual The Adjutant General’s Review.
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Education
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Columbia Southern University
Master of Science - MS, Organizational Leadership -
Drexel University
Grant Writing -
Columbia Southern University
Master of Business Administration (MBA), Human Resources Management -
Columbia Southern University
Bachelor's degree, Business Administration/Human Resources