Experience

Pacha Soap Co.

• United States
• Consumer Goods
• 1 - 100 Employee

• AR and Financial Reporting Specialist

  • Aug 2021 - Present



Encounter Telehealth

• United States
• Mental Health Care
• 1 - 100 Employee

• Finance and IT Manager

  • May 2019 - Jul 2021

  o Used Excel features including macros, vlookup and pivot tables to revise existing reports and create new operational reports daily o Assist in creation of monthly and quarterly financial reports and graphics for board meetings o Assist in monthly revenue recognition for bookkeepers o Enter superbills daily to assist billing functions o Created customer accounts in salesforce for new business opportunities o Set up and administered iPads for facilities to replace current laptops using a Mobile Device Management program and Apple Device Manager o Facilitate remote technical support with providers, facilities, and staff o Updated company website to include patient intake forms and email newsletter sign-up pages Show less



Ameritas

• United States
• Insurance
• 700 & Above Employee

• IT Endpoint Intern

  • Jul 2017 - Dec 2018

  o Prepare and deploy 10+ PCs a day by setting up necessary programs and modifying to company security standards o Orchestrated and completed up to 20 associate computer equipment moves at a time during company renovations or additions o Provide daily break/fix support for computer equipment (printers, computers, etc.) o Ensure safe disposal of retired equipment according to security standards o Track service requests and incidents in an IT service management tool (RemedyForce) o Recorded inventory of over 300 computers and reported to managers Show less



Nelnet

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Intake Deptartment - Generalist

  • Sep 2015 - 2017

  o Opened, sorted, and scanned 2000+ client correspondence daily o Entered data for 5,000+ customer daily in TPD, EP, and backend procedures o Performed end of day procedures including recycling and ensuring secure document storage o Opened, sorted, and scanned 2000+ client correspondence daily o Entered data for 5,000+ customer daily in TPD, EP, and backend procedures o Performed end of day procedures including recycling and ensuring secure document storage