Customer Service and Logistics

• Oct 2022 - Present

Business Analyst / IT Service Manager / Facilitair Manager

• Dec 2015 - Nov 2021

o Opzetten Microsoft Power Bi Dashboards; o Opzetten en uitrollen van contractmanagement, budgettering en kostendragers in Exact Globe; o Opzetten Microsoft 365 omgeving; o Opzetten IBM Cognos Dashboards; o Migratie Exact Globe naar SAP B2; o Systeembeheer voor hard- en software; o Manager voor ICT zaken; o Manager voor Facilitaire zaken.

Purchase / Sales / Logistics of Frozen Fruits and Fruit Concentrates

• Jul 2016 - May 2021

support of the sales and logistics department for Frozen Fruit and Fruit Concentrate/Puree

Customer Service Employee

• Jul 2008 - Nov 2015

Internal responsable for information to customers and management for purchase and sales orders/deliveries for the follow suppliers:- Ocean Spray ITG - Cranberry (www.oceansprayitg.com)- Butter Buds - Natural Flavors (www.bbuds.com)- Terrafertil - Incaberry / Goldenberry and other dried fruit (www.terra-fertil.com)- Fruitofood - Low Dehydrated Dried Fruit (www.fruitofood.com)- (untill begin 2010) Herbstreith & Fox - Pectins (www.herbstreith-fox.de)- (untill begin 2013) Atalaya - Dried Olives (www.atalayagr.com)

Operational Manager

• Oct 2005 - Jun 2008

I worked for the International office in Leersum (The Netherlands) of Sektkellerei Schloss Wachenheim AG. Sektkellerei Schloss Wachenheim has production facilities/offices in Wachenheim (D), Trier (D) and Böchingen (D). Office in Leersum also known as United Drinks. United Drinks B.V.: Trading company in Wine & Spirits. Suppliers of United Drinks are mainly from Germany, but also from France, Spain and The Netherlands. Customers: - Europe: mainly The Netherlands, Belgium & United Kingdom - Asia: mainly Japan, China, Hong Kong & Taiwan - Africa: Nigeria

Office Employee

• Sep 2000 - Sep 2005

I worked on the Customer Service Department of this insurance intermediary. Clients of this office are mostly self-employed persons and (para)medicals. Due a change in employees, I was also one year working at the accounting department of this company. I worked on the Customer Service Department of this insurance intermediary. Clients of this office are mostly self-employed persons and (para)medicals. Due a change in employees, I was also one year working at the accounting department of this company.

General Employee / Day Manager

• Feb 1998 - Sep 2000

Started as a stock filler, then cashier and some days day manager. Started as a stock filler, then cashier and some days day manager.

General Employee

• Jan 1997 - Jan 1998

Data Employee

• Sep 1995 - Dec 1996

First stage (3 months) then as parttime (student) job. First stage (3 months) then as parttime (student) job.