Assistant Manager

• Aug 2016 - Present

Shift Lead

• Sep 2015 - Present

Work directly with center management to ensure service model is fully executed, Maintains courteous and polite customer service, Answers phone in a professional and pleasant manner, Maintains a safe environment for employees and customers, Addresses employee relation issues when needed, Ensures all employees are following safe working practices.

Snack Bar Attendant

• Aug 2011 - Sep 2015

Ensured proper cleanliness was maintained in all areas of snack bar; Prepped, cooked, and served food to guests; Exhibited thorough knowledge of foods, beverages, service techniques, and guest interactions; Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality; Developed and maintained exceptional customer service standards; Communicated well and used strong interpersonal skills to establish positive relationships with guests andemployees; Food Service Sanitation certified and T.I.P.S. trained; Took inventory and maintained organization of food items Show less