Experience

Belkin

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Sr. Application Engineer

  • Feb 2011 - Present

  • Help migrating existing Linksys site from fatwire, NoHold, and vCommerce to Hybris. Responsibilities include: o Ensure all Support related functions and features are implemented on time and functional. o Create/Modify new and existing files to support new design and functionalities. o Modify existing process to import Linksys support products and article asset from Salesforce to Hybris without affecting existing Belkin support site. o Implement PreCall to allow consumers to create support tickets to Salesforce as Case, and route them to appropriate queue for Customer Service. o Implement multi-step checkout process for Linksys RMA.• Enhance, update, and maintain applications on all Belkin corporate websites, including 5 sites under Hybris using Java, 20+ sites and Intranet using ASP.NET and Classic ASP.• Involved in redesigning and launching Belkin.com (five countries) including PCM (Product Content Management), WCMS (Web Content Management), E-Commerce and SOLR capabilities using Hybris.• Integrated third party services to Belkin.com using Java, including Salesforce, Lithium Community, QAS for address validation, and Vertex for tax calculation.• Involved in enabling E-Commerce capabilities for Australia and Germany sites. Show less

• Application Engineer

  • Jun 2004 - Feb 2011

  • Enhanced, updated, and maintained Classic ASP and ASP.NET applications for company Intranet and external websites.• Designed and implemented company’s Pressroom and Career and their admin consoles for managing users and content.• Integrated and maintained third party services to Belkin.com using ASP.NET, including Salesforce, Amazon S3, Active Directory, MajorTom, UPS, USPS, QAS for address validation, and Vertex for tax calculation.• Involved in implementing recall application used in 50+ countries. Implemented its admin console for users to search and look up order details.• Involved in designing and implementing Web RMA tool for consumers to exchange products. Show less