Responsable de operaciones

• Apr 2022 - Present

Gestión del área de producción de la empresaPlanificación y ejecución de proyectos y asignación de recursosTask Force ManagerCumplimiento de deadlines y estándares de calidad de la agenciaSeguimiento comercial de proyectos y clientes Gestión del área de producción de la empresaPlanificación y ejecución de proyectos y asignación de recursosTask Force ManagerCumplimiento de deadlines y estándares de calidad de la agenciaSeguimiento comercial de proyectos y clientes

Account executive

• Feb 2022 - Apr 2022

Event and Business Development Jr. Manager

• Sep 2017 - Mar 2022

-Organized private and institutional events at National Prado Museum, Reina SofíaMuseum and Nubel restaurant-Extended relations and business through RRPP-Sales operations and management: planned and designed proposals, quoted services,developed protocols, directed scouting visits, ran meetings with clients and suppliers,attended and supervised events, created operational templates-Coordinated staff and suppliers-Administrative processes: Billed and monitored delays in payments, Sent monthly salesreports, Analyzed services and competition

Junior Event Manager

• Aug 2016 - Jun 2017

• Organized public events for national and international associations (conventions,forums, meetings)• Sold sponsorships• Negotiated with suppliers and coordinated staff team• Coordinated activities and internal meetings (Board meetings, general assemblies)• Invited, registered and attended participants before, during and after the events • Organized public events for national and international associations (conventions,forums, meetings)• Sold sponsorships• Negotiated with suppliers and coordinated staff team• Coordinated activities and internal meetings (Board meetings, general assemblies)• Invited, registered and attended participants before, during and after the events

Assistant Team Manager

• Dec 2015 - Aug 2016

• Supported sales team and direction:- Managed leads, received calls, handled referrals between shops- Ran the shop: promotional material and merchandizing- Activated properties in the CRM and published offers on the Internet- Supervised the quality of offers and web positioning- Realized integration and discharge and supervised / trained new sales agents- Administrative support when signing contracts and deeds• Performance analysis of the sales team:- Wrote weekly sales and web traffic reports (Google Analytics)- Team billing control

Meeting Planner

• Nov 2014 - Aug 2015

•Monitored the internationalization project of the agency•Developed clients propositions and estimates•Designed and Planned corporate events within the MICE area:- Made contact with suppliers, requested estimates, negociated rates- Directed Scouting visits- Canvassed sponsorships- Called guests, sent invitations, registrated participants- Coordinated teams on the field•Prospected new clients, made appointments and corporate presentation•Developed new strategical alliances

Event production assistant

• Sep 2013 - Feb 2014

• Organized VIP events (receptions, cocktail parties, DJ, …)• Supported logistical operations during concerts: managed ushers, security, booths, delivery, staging…• Negotiated and coordinated suppliers and sponsors• Sent Requests for Proposal• Developed financial projections, surveys, briefings, timelines• Presented projects and artists• Benchmarked the entertainment area • Organized VIP events (receptions, cocktail parties, DJ, …)• Supported logistical operations during concerts: managed ushers, security, booths, delivery, staging…• Negotiated and coordinated suppliers and sponsors• Sent Requests for Proposal• Developed financial projections, surveys, briefings, timelines• Presented projects and artists• Benchmarked the entertainment area

Assistant Manager

• Sep 2012 - Dec 2012

- Organized street marketing and mobile advertising campaigns- Created and coordinated incentive products and business tourism- Interviewed, recruited, trained and coordinated staff - Organized street marketing and mobile advertising campaigns- Created and coordinated incentive products and business tourism- Interviewed, recruited, trained and coordinated staff

Intern Communication & Event Assistant

• Sep 2010 - Aug 2011

Organized and coordinated conventiones/seminars intended for directors and co-workers:Logistics :- Wrote briefings, bills of specifications, and timelines- Prospected venues, selected menus and decoration- Handled listings, invitations, event subscriptions, accomodation, VIP reception- Negotiated and coordinated service providersCreated communication materials: - On line registration platform, invitations, signage, brochures, booths, e-mailingDeveloped customer satisfaction surveys and contests