Angelina Papa Cruz

Retail Store Associate at Sea Bags, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Amherst, Massachusetts, United States, US

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Credentials

  • College, Career and Technical Education Certification in Marketing Education
    Plymouth North High School
    Jun, 2022
    - Nov, 2024
  • OSHA 10 Certification
    OSHA Outreach Training Program
    Nov, 2018
    - Nov, 2024

Experience

    • United States
    • Apparel & Fashion
    • 1 - 100 Employee
    • Retail Store Associate
      • Jan 2023 - Present

      - Open brick and mortar sales location - Curate merchandising displays - Count register and report finances to headquarters - Open brick and mortar sales location - Curate merchandising displays - Count register and report finances to headquarters

  • Plymouth Party
    • Plymouth, Massachusetts, United States
    • Cashier/ Food Service Worker
      • Apr 2022 - Present

      • Worked in a fast-paced environment to complete 500-700 orders per night in the most efficient way possible in order to improve customer satisfaction and customer turn around • Delegated tasks to each team member to increase overall productivity, while under high demand • Responded and communicated orders to staff, while counting and calculating sales, in addition to entering costs into the register system • Worked in a fast-paced environment to complete 500-700 orders per night in the most efficient way possible in order to improve customer satisfaction and customer turn around • Delegated tasks to each team member to increase overall productivity, while under high demand • Responded and communicated orders to staff, while counting and calculating sales, in addition to entering costs into the register system

  • Xtreme Athletics
    • Sandwich, Massachusetts, United States
    • Social Media Manager
      • Aug 2021 - Jun 2022

      • Worked directly with project managers, in designing social media, events and content for teams to implement into marketing campaigns. • Helped implement marketing campaigns, by creating brand awareness, through posters, events, posts, and interactive environments for clients • Communicated productively with customers via phone, email, social media and in person; to resolve issues and answer questions. • Worked directly with project managers, in designing social media, events and content for teams to implement into marketing campaigns. • Helped implement marketing campaigns, by creating brand awareness, through posters, events, posts, and interactive environments for clients • Communicated productively with customers via phone, email, social media and in person; to resolve issues and answer questions.

  • The Gyro Co
    • Plymouth, Massachusetts, United States
    • Assistant Manager
      • Jan 2020 - Aug 2021

      • Managed a team of front of house employees by delegating tasks, overlooking for quality control, and implementing new more efficient ways to increase productivity • Training prospective staff members, to gain knowledge about the companies standards, and to have a balanced comfortable work environment • Emphasized the importance of customer satisfaction in the workplace, by engaging customers, building relationships, and instilling the fact; the customer is always right • Managed a team of front of house employees by delegating tasks, overlooking for quality control, and implementing new more efficient ways to increase productivity • Training prospective staff members, to gain knowledge about the companies standards, and to have a balanced comfortable work environment • Emphasized the importance of customer satisfaction in the workplace, by engaging customers, building relationships, and instilling the fact; the customer is always right

Education

  • Isenberg School of Management, UMass Amherst
    Bachelor of Business Administration - BBA, Marketing
    2022 - 2026
  • University of Massachusetts Amherst
    Bachelor of Business Administration - BBA, Marketing
    2022 - 2026
  • Plymouth North High School
    2018 - 2022

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