Experience

Managers en Mission - Management de transition & Réseau de managers de transition

• France
• Business Consulting and Services
• 100 - 200 Employee

• Interim Transition Manager (General Management, Customer Service Management, Project Management)

  • 2014 - 2022

  Région de Paris, France In 2019 I conducted a sales administration process improvement in industrial equipment sales sector. In 2017-2018 my previous mission was the outsourced "Purchase to Pay" process improvement for an industrial company.



Océ - A Canon Company

• Netherlands
• Printing Services
• 700 & Above Employee

• CEO

  • 2006 - 2012

  Montévrain Professional and Outsourcing Services for Company Documents Staff>600, Turnover ~50M€ I reorganized and developed this Océ-France subsidiary whose activity is also present in ten European countries and the United States. I focused on customer satisfaction, organization in project mode, business development and financial management. In six years the staff and turnover have doubled.

• Business Unit Manager

  • 2006 - 2012

  Montévrain

• National Service Manager

  • 2002 - 2006

  Région de Noisy-Le-Grand, France Document Management Products and Services for Professionals Service staff > 300 I drove the Customer Service of Océ-France (Maintenance interventions, call center and support) successively on all the Group equipment’s (Field population 15 000 more than 1000 in high production) to take the national coordination in 2005. Customer satisfaction and turnover increased while margins were maintained facing strong competition.

• Software Director

  • 1999 - 2002

  Région de Noisy-Le-Grand, France I created the technical department of the Software Services Subsidiary specialized in documents workflow software. I drove the activity of 20 employees (Software Engineers, Project leaders, technical sales support).

• International Support Manager

  • 1993 - 1999

  Région de Créteil, France I led a team of 10 multi-discipline support engineers at international level, to ensure customer service launching and technical support of the Group products, as an interface between 22 countries and the headquarters.



SLB

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Development Engineer / Project Leader / Group Leader

  • 1983 - 1993

  Créteil