Experience

SUNY Westchester Community College

• United States
• Higher Education
• 700 & Above Employee

• Student Support Services Assistant Director & VA Certifying Official

  • Sep 2023 - Present

• Student Support Services Coordinator & VA Certifying Official

  • Feb 2019 - Sep 2023

  In my current role, I foster a supportive and inclusive environment for Student Veterans, promoting their success and well-being through proactive outreach, advocacy, and resource referrals. I oversee all aspects of student services administration, including Veteran certification and relationship building. I drive administrative support, including development of new student packets, establishing registration dates, and retention efforts of returning students.• Built and maintained strong relationships with key stakeholders, fostering collaborations and partnerships that resulted in mutually beneficial outcomes. • Maintained a strong commitment to upholding military and College values and principles, serving as a role model for Student Veterans and exemplifying the highest standards of professionalism• Strategically drove an increase in the Student Support Services overall student GPA• Developed effective communication strategies to inform and engage Student Veterans and maintaining transparency and trust.• Served as a Student Conduct Officer where I adjudicate a wide range of behavioral misconduct cases and Title IX coordination • Realized a 91% program success rate with students, spearheading a high rate of student completion of degrees, certificates, programs, and university transfers• Conceptualized and designed a new office logos and marketing materials• Managed all office social media resoling in an increase in customer involvement and awareness Show less



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Relationship Banker

  • Sep 2018 - Feb 2019

  ♦Reached out to clients and proactively meet with face to face and over the phone on a daily basis ♦Partnered with our specialist by referral to help ensure our clients gained access to experts that can help them with specialized financial needs ♦New account development ♦Reached out to clients and proactively meet with face to face and over the phone on a daily basis ♦Partnered with our specialist by referral to help ensure our clients gained access to experts that can help them with specialized financial needs ♦New account development



Crestwood Technology Group (CTG)

• United States
• Defense and Space Manufacturing
• 1 - 100 Employee

• Warehouse Coordinator

  • Jan 2017 - Sep 2018

  Here, I was promoted to a position in charge of warehouse operations and coordination as a team leader and performance manager. ♦Directed systematic improvements to daily warehouse operations as a key liaison, strategist, and program leader.♦Managed team performance as a mentor, coach, and trainer for cross-functional teams. ♦Led professional development and training, performance evaluation, and coached teams to increase productivity. ♦Designed and launched training plans in line with organizational goals and developed content to train teams. Moreover, I created and implemented step-by-step training manuals to improve comprehension of daily tasks in all aspects of operations. Show less

• Warehouse Administrator

  • 2015 - Jan 2017

  As a Warehouse Administrator, ♦Oversaw strategic planning and coordination of warehouse operations logistics, including asset and resource management, and data-driven analysis and reporting.♦Led database administration, data gathering, and design of safety and process improvement initiatives.♦Successfully ensured data integrity through improvements to data gathering and reporting for warehouse operations. ♦Created and rolled out an improved safety training plan across the entire enterprise.♦Effectively overhauled application engineering and streamlined data gathering for over 96k items Show less

• Senior Account Manager

  • 2010 - 2015

  In my role as a Senior Account Manager, ♦Directed all aspects of account relationship development, maintenance, and growth♦Aligned growth initiatives with marketing and organizational goals, drove business development, and fostered relationships with key accounts and vendors.♦Conceptualized and established an aerospace group, capturing over 30% in new revenue.♦Leveraged promotional events and product exhibition to expand the product portfolio and build brand demand.♦Collaborate with vendors and customers on piecing, terms, and delivery schedules Show less

• Customer Service Manager

  • 2008 - 2010

  ♦Managed domestic and global customer relationships and resolved client issues♦Designed, produced, and delivered daily marketing collateral♦Represented Crestwood Technology Group at trade shows and expos throughout the US



Westchester Community College

• United States
• Higher Education
• 1 - 100 Employee

• Westchester Community College

  • Jan 2015 - May 2018

  In my initial role here, ♦Supported the Program Administrator as leader in recruiting, retention, student advising, GI Bill certification, and program development ♦Drove community outreach at college fairs and recruiting events ♦Leveraged social media to promote the program ♦Counseled Veterans regarding career and professional development options. In my initial role here, ♦Supported the Program Administrator as leader in recruiting, retention, student advising, GI Bill certification, and program development ♦Drove community outreach at college fairs and recruiting events ♦Leveraged social media to promote the program ♦Counseled Veterans regarding career and professional development options.



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Medical Training Supervisor

  • 2007 - May 2008

  ♦Orchestrated medical and sustainment training for 10 medics and over 600 troops♦Patient assessment, triage, phlebotomy, immunizations, and EKG♦Researched international health threats and conducted medical threat briefings for deploying personnel♦Served during the Army's transition from written medical records to electronic medical records; introduction to large scale project implementation, management, and observation

• Medical Manager

  • Jan 2005 - 2007

  ♦Deployed as primary health technician a wartime (high stress) deployments without direct Medical Doctor supervision♦Received recognition for providing emergency medical treatment under direct enemy fire♦Issued shots and immunizations to soldiers at different Army facilities.♦Performed hospital medical training.

• Evacuation Supervisor

  • Mar 2002 - 2007

  ♦Served as a medical leader overseeing the day-to-day operations of the unit clinic.♦Oversaw the well-being, training, and work of two healthcare to field personnel♦Provided emergency medical care and health maintenance to troops in combat♦Deployed to Iraq in 2003 as a primary platoon medic a direct Medical Doctor supervision

• Combat Medic

  • Mar 2001 - Mar 2002

  ♦Assisted medical manager in delivering care to over 8,000 personnel♦Worked in clinical setting, taking vitals, up keeping medical record♦Performed medical procedure as directed from DR. and P.A.♦Stocked medical equipment



Oregon Army National Guard

• United States
• Armed Forces
• 100 - 200 Employee

• Combat Medic

  • Jun 1999 - Mar 2001

  ♦Running Triage on patients. ♦Maintaining Medical Records and filing them in the correct locations. ♦Administering shots and medications. ♦Conducting training classes to teach others how to properly conduct first-aid and lifesaving procedures. ♦Running Triage on patients. ♦Maintaining Medical Records and filing them in the correct locations. ♦Administering shots and medications. ♦Conducting training classes to teach others how to properly conduct first-aid and lifesaving procedures.