Johnny Heintz

Network Engineer and IT-Security Officer - Team Lead IT Infrastructure and Operations at Francotyp-Postalia, Inc AKA FP Mailing Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Naperville, Illinois, United States, US

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5.0

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Kevin Thompson

Johnny is one of those people you just have to admire. His work is excellent because of his knowledge and balanced personalitity as he deals with multi tasking several projects that result in success.

Ronda Hannon

Johnny's vast knowledge of network engineering and systems management has been a true asset to our organization. Highly organized and highly motivated, Johnny is an I.T. professional who brings both skill and functionality to the table.

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Credentials

  • Cisco - ACCXSL
    Sunset Learning Institute
    Dec, 2015
    - Oct, 2024

Experience

  • FP Mailing Solutions USA
    • United States
    • Retail Office Equipment
    • 100 - 200 Employee
    • Network Engineer and IT-Security Officer - Team Lead IT Infrastructure and Operations
      • May 2007 - Present

      Overall network responsibility including security, Cisco IP telephony system (Call Manager, IPCC, UCCX, UCCE, and Unity VM), switch backbone, VMWare, backup systems, firewalls (Sonicwall and ASA), Telecommunications and WAN connections, Servers, Exchange Messaging, for over 150 endpoints. Position reports to the IT Director. * VMWare / HyperV* Strong Cybersecurity awareness - I keep up with the latest news regarding ransomware, and other security threats.* Worked with various different firewall technologies over my career. * Telephony experience - certified UCCX scripting with Cisco Unified Contact Center. Call Queue, call back, account customer lookup, etc.

  • CoastalDatalink.NET
    • Network Engineer
      • Nov 2003 - Mar 2008

      Built a small NT automated hosting company using Microsoft Technologies (Windows 2003, SQL Server, IIS 6) to sell shared web space for small to medium sized companies. The server supports three scripting languages (including ASP.NET), a mail system (MailEnable), and two database servers (MSSQL and MYSQL). Managed server remotely including curbing spam, securing system, Microsoft DNS service, providing re-sellers support, provisioning and billing, and some web development. Built a small NT automated hosting company using Microsoft Technologies (Windows 2003, SQL Server, IIS 6) to sell shared web space for small to medium sized companies. The server supports three scripting languages (including ASP.NET), a mail system (MailEnable), and two database servers (MSSQL and MYSQL). Managed server remotely including curbing spam, securing system, Microsoft DNS service, providing re-sellers support, provisioning and billing, and some web development.

  • Artefact
    • France
    • Business Consulting and Services
    • 700 & Above Employee
    • System Engineer
      • Jan 2005 - May 2007

      Hired by GuavaTech to head up their growing Research and Development efforts. GuavaTech is located on the top floor of the Chicago Board of Trade and provides specialized consulting services for trading organizations in Chicago. Services include data center build outs, high speed connections to the various Exchanges (CBOE and CME for example), support services for various trading systems (Trading Technologies and RTS), VPN, Messaging, NBX Phone systems, and a host of other services.Certified IP Telephony Specialist from 3COM University

  • Baha'i National Center
    • United States
    • Religious Institutions
    • 100 - 200 Employee
    • Technical Support Staff
      • Nov 2002 - Oct 2003

      Technical Support Staff involved with day to day support activities for the National Center located in Evanston and Wilmette, IL. Supported around 600 desktops and used Norton Ghost technologies for fast deployments of remote sites around the Continental United States. Hands-on hardware experience building and replacing parts for employee workstations. General desktop support to end-users. Technical Support Staff involved with day to day support activities for the National Center located in Evanston and Wilmette, IL. Supported around 600 desktops and used Norton Ghost technologies for fast deployments of remote sites around the Continental United States. Hands-on hardware experience building and replacing parts for employee workstations. General desktop support to end-users.

  • Whittman-Hart / marchFIRST
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Consultant / Leadership Role
      • Jan 2000 - Jan 2001

      Recruited in February to take part in their fast growing e-consulting team in the network infrastructure, engineering and design engagements. Recruited in February to take part in their fast growing e-consulting team in the network infrastructure, engineering and design engagements.

  • EnterAct 21st Century Telecomm Group
    • Managing Consultant - Systems Integration Team
      • Jan 1998 - Jan 2000

      EnterAct Corp, the Business Services Group of 21st Century, employs a Consulting Practice since 1998. Hired on in January of 1998 to help begin and head up the Systems Integration team from the ground up for a fast growing local ISP in Chicago. EnterAct Corp, the Business Services Group of 21st Century, employs a Consulting Practice since 1998. Hired on in January of 1998 to help begin and head up the Systems Integration team from the ground up for a fast growing local ISP in Chicago.

  • Metamor Technologies
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Consultant - Integrated Information Services Group
      • Sep 1995 - Jan 1998

      Metamor Technologies, Ltd. (now known as Xpedior). Engaged for two years on a five-year project involving the design, implementation, and support of a wide area network involving nearly 133 cities nation-wide. Frame Relay, ISDN, and T1 technologies were all used in conjunction with Cisco and ACC router systems. Managed all infrastructure quality controls, monitor and support, and actual implementation. Metamor Technologies, Ltd. (now known as Xpedior). Engaged for two years on a five-year project involving the design, implementation, and support of a wide area network involving nearly 133 cities nation-wide. Frame Relay, ISDN, and T1 technologies were all used in conjunction with Cisco and ACC router systems. Managed all infrastructure quality controls, monitor and support, and actual implementation.

  • Era Development Corp
    • Technical Manager - Tech Services
      • Jan 1990 - Jan 1993

      Employed by a software developer to head up their technical department involving networking and PC Hardware support. Employed by a software developer to head up their technical department involving networking and PC Hardware support.

Education

  • Devry University
    Business Administration / Project Management
    2006 - 2008
  • Valparaiso University
    Bachelor of Science (BS), Communications
    1992 - 1995
  • Moraine Valley Community College
    Associate's degree, Business Administration
    1991 - 1992

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