Experience

Jackson College

• United States
• Higher Education
• 300 - 400 Employee

• Student

  • May 2018 - Present

  The program I am studying is Microsoft Office Specialist Concentration. My projected date of completion is May, 2019. The program I am studying is Microsoft Office Specialist Concentration. My projected date of completion is May, 2019.



Continental Services

• Troy, MI

• Barista

  • Dec 2017 - Mar 2018

  * Prepare and serve Specialty Drinks and any food items the customer requests from the Coffee Bar * Stock food items for the coffee bar per specific guidelines from the health department * Sock all necessary supplies for the coffee bar * Keep various records relating to this station * Cleaning * Perform closing procedures at the end of the day * Prepare and serve Specialty Drinks and any food items the customer requests from the Coffee Bar * Stock food items for the coffee bar per specific guidelines from the health department * Sock all necessary supplies for the coffee bar * Keep various records relating to this station * Cleaning * Perform closing procedures at the end of the day



Continental Services

• Troy, MI

• Customer Service Cashier

  • Jun 2016 - Sep 2017

  I had two positions within this company. This one first contracted out to Farmington Hills. The next one was Barista and contracted to Jackson, MI location because I moved. It took 10 weeks to get another position with this company after I moved due to availability. Now I am a student at Jackson College currently. • Prepare and set-up food for salad bar and additional menu items • Maintain a clean facility through washing dishes, mopping floors and other required cleaning tasks • Manage cash register, including necessary record keeping • Assist with breakdown at the end of the day • Keep production records and manage inventory • Ensure all necessary processes and regulation guidelines are followed to protect customers from food-born illness, cross-contamination and other concerns • Provide information to our customers regarding upcoming specials and catering available. • Solicit and act on comment cards from our customers Show less



Farmington Hills Church Of God

• Farmington Hills, MI

• Volunteer and Member

  • Aug 2012 - Nov 2016

  • Worked with various members of the church to help them with their specific needs including: • Assisted with charity events and member events • Attended classes and toured non-profit agencies to obtain more education to better relate to people and their needs • Worked with various members of the church to help them with their specific needs including: • Assisted with charity events and member events • Attended classes and toured non-profit agencies to obtain more education to better relate to people and their needs



Wixom Senior Center

• Wixom, MI

• Volunteer

  • Jun 2012 - May 2016

  • Provided support for the senior members of this facility • Assisted the manager with clerical needs • Nominated for and accepted a position on the Senior Commission granted by the Wixom City Council • Received a Proclamation from the City in recognition of my service • Assisted the art teacher for various classes the seniors could attend to learn new skills with various art media • Provided support for the senior members of this facility • Assisted the manager with clerical needs • Nominated for and accepted a position on the Senior Commission granted by the Wixom City Council • Received a Proclamation from the City in recognition of my service • Assisted the art teacher for various classes the seniors could attend to learn new skills with various art media



Annett Compo - Broker for Keller Williams Real Estate

• Novi, MI

• Transaction Coordinator

  • Mar 2015 - Aug 2015

  • Managed transactions for real estate listings and purchases of homes • Handled reception and necessary clerical work for the office • Designed creative marketing promotional materials • Managed transactions for real estate listings and purchases of homes • Handled reception and necessary clerical work for the office • Designed creative marketing promotional materials



Quality Lawn Care

• 1 - 100 Employee

• Secretary

  • Mar 2013 - Sep 2013

  • Ensured customer satisfaction through positive interactions over the phone or in person • Learned new computer software program, Real Green, to better track business interactions • Handled invoicing, provided statements, and received deposits • Managed new customer accounts • Ensured customer satisfaction through positive interactions over the phone or in person • Learned new computer software program, Real Green, to better track business interactions • Handled invoicing, provided statements, and received deposits • Managed new customer accounts



Genesee County Regional Chamber of Commerce

• Flint, MI

• Contracted / Temporary - Data Entry Technician

  • Nov 2010 - Feb 2011

  • Converted all information from two large data bases into a new Microsoft CRM software program • Successfully migrated all records from 2006 through 2011 manually • Converted all information from two large data bases into a new Microsoft CRM software program • Successfully migrated all records from 2006 through 2011 manually



Help Is On The Way

• Fenton, MI

• Owner / Operator

  • Jan 1993 - Dec 2010

  • Managed all aspects of the business including: o Seeking new clients o Managing financial records o Consulting with customer to ensure individual needs were met • Provided residential and commercial customers assistance in getting rid of clutter • Restructured their tangibles, space, procedures, processes, and schedules, etc. to reclaim space and operate either the home or office more efficiently. • Managed all aspects of the business including: o Seeking new clients o Managing financial records o Consulting with customer to ensure individual needs were met • Provided residential and commercial customers assistance in getting rid of clutter • Restructured their tangibles, space, procedures, processes, and schedules, etc. to reclaim space and operate either the home or office more efficiently.



Meijer / DSW Shoes / Home Goods

• Brighton, MI

• Retail Employee For 3 Stores - Meijer / DSW Shoes / Home Goods - all part time positions

  • Aug 2008 - Nov 2009

  • Provided excellent customer service • Operated cash register • Assisted with opening of new store • Handled stocking, recovery and inventory • Cleaned and organized as necessary • Provided excellent customer service • Operated cash register • Assisted with opening of new store • Handled stocking, recovery and inventory • Cleaned and organized as necessary



RS Electronics

• United States
• Wholesale
• 1 - 100 Employee

• Customer Service Retail Store Employee

  • Feb 2005 - May 2006

  • Ensured shelves were properly stocked • Priced all items prior to stocking • Learned the AS400 Computer Inventory System • Provided customer service in person and by phone • Operated cash register • Ensured shelves were properly stocked • Priced all items prior to stocking • Learned the AS400 Computer Inventory System • Provided customer service in person and by phone • Operated cash register



K.C.'S Customized Cleaning

• Taylor, MI

• Partner

  • Jan 2004 - May 2005

  • Redesigned all the internal documentation • Designed a new marketing plan • Learned K.C.’S process for cleaning homes and added it to my organizing business • Provided organizing services • Added “Moving Services” to the mix and advertised all 3 services in different markets • Redesigned all the internal documentation • Designed a new marketing plan • Learned K.C.’S process for cleaning homes and added it to my organizing business • Provided organizing services • Added “Moving Services” to the mix and advertised all 3 services in different markets