Experience

Radian Generation

• United States
• Services for Renewable Energy
• 1 - 100 Employee

• Software QA Engineer

  • Apr 2022 - Present



Green IT Energy Applications

• United States
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Application Support Specialist and Quailty Assurance Engineer

  • Sep 2020 - Apr 2022



Capital Insurance Group

• United States
• Insurance
• 300 - 400 Employee

• Software Development Engineer In Test

  • Jan 2017 - Aug 2020

  • Experience in Automating Web Application Testing using Java Programming with Selenium WebDriver, and Junit • Experience in creating Test Strategy, Test Plans and Test Cases, Test Estimation, Requirement Traceability Matrix. • Experienced in documenting defects with high level of detail, accuracy, and informative recreation steps using JIRA, Quest, and Kualitee • Experienced using Web-debugging tool like Fire Path and Firebug for finding elements locator. • Knowledge in writing… Show more • Experience in Automating Web Application Testing using Java Programming with Selenium WebDriver, and Junit • Experience in creating Test Strategy, Test Plans and Test Cases, Test Estimation, Requirement Traceability Matrix. • Experienced in documenting defects with high level of detail, accuracy, and informative recreation steps using JIRA, Quest, and Kualitee • Experienced using Web-debugging tool like Fire Path and Firebug for finding elements locator. • Knowledge in writing unique XPath using firebug and fire path to identify web elements. • Experience in testing of web services using SOAP UI. • Experienced in Smoke Testing, Backed end Testing, Black-Box Testing, User Acceptance Testing (UAT), Functional Testing, Positive/ Negative Testing, System Testing, Regression Testing, GUI Software Testing, Ad-hoc Testing, Boundary Value Testing. • Experience with comprehensive understanding of all phases of Test Life Cycle, including requirements gathering, test planning, scheduling, testing, defect tracking and reporting. • Experience in back end testing and writing SQL scripts for data fixes for Production support. • Knowledge of Software Development Life Cycle (SDLC) methodologies such as Agile, SCRUM and waterfall models • Excellent experience in troubleshooting software applications for business functions in major areas of the business and enterprise-wide. • Effective communication skills for mediating between developers, clients and management. • Ability to adapt to new environment quickly, strong team player, good communication, good analytical and computation skills, enthusiastic learner, confident, sincere and committed.

• Tech Support Analysis

  • Sep 2008 - Jan 2017

  • Improved productivity and eliminated redundancies by creating a knowledgebase of technical issues and resolutions that was used throughout the department. • Assessed, documented, and resolved high-level customer issues via phone, e-mail, and on-site consultations. • Tasked with training new hires in company-wide policies and procedures. • Consulted with others to assess/analyze/resolve computing needs and system requirements. • Installed, configured, operated, maintained, and… Show more • Improved productivity and eliminated redundancies by creating a knowledgebase of technical issues and resolutions that was used throughout the department. • Assessed, documented, and resolved high-level customer issues via phone, e-mail, and on-site consultations. • Tasked with training new hires in company-wide policies and procedures. • Consulted with others to assess/analyze/resolve computing needs and system requirements. • Installed, configured, operated, maintained, and monitored network hardware and client software; and interacted with users to identify and resolve problems and malfunctions. • Established new users including network access, VOIP accounts, and Active Directory group policy rights. • Monitored and/or maintained security of computer environment and devices, media, and physical environment via Kaspersky Security Center. • Planed and coordinated information technology-related equipment installations, moves, additions, changes, and system enhancements. • Take lead on any system or operating systems down time or issues while supporting hardware/software and computer/telephone rooms. • Troubleshooting/repairing/resolving technical problems/issues related to computer hardware/software/LAN and WAN/internet.

• Technical Support Technician

  • Mar 2007 - Sep 2008

  • Established new users including network access, VOIP accounts, and Active Directory group policy rights. • Monitored and/or maintained security of computer environment and devices, media, and physical environment via Kaspersky Security Center. • Planed and coordinated information technology-related equipment installations, moves, additions, changes, and system enhancements. • Take lead on any system or operating systems down time or issues while supporting hardware/software and… Show more • Established new users including network access, VOIP accounts, and Active Directory group policy rights. • Monitored and/or maintained security of computer environment and devices, media, and physical environment via Kaspersky Security Center. • Planed and coordinated information technology-related equipment installations, moves, additions, changes, and system enhancements. • Take lead on any system or operating systems down time or issues while supporting hardware/software and computer/telephone rooms. • Troubleshooting/repairing/resolving technical problems/issues related to computer hardware/software/LAN and WAN/internet.