Experience

Ray White Corporate SA/NT

• Australia
• Real Estate
• 1 - 100 Employee

• • Mar 2023 - Present

  - Assist principals with the leadership of their administration team and business/structural improvements- Provide training and development to administration professionals- Manage and complete the on-boarding and off-boarding process for businesses in the network- Configuring workflows and operational systems to set up businesses for growth- Working with business leaders to implement procedures in order to streamline processes, reduce errors and increase productivity- Supporting heads of departments to improve their team functions, accessibility with programs and reporting methods- Creation and collaboration on national projects and policies- Facilitation of national operations and administrative leadership meetings- Supporting better management reporting, information flow and business processes- Providing administrative support to Ray White Corporate SA/NT team members Show less

• • Jul 2022 - Mar 2023

  - Configuring workflows and operational systems to set up businesses for growth- Working with business leaders to implement procedures in order to streamline processes, reduce errors and increase productivity- Supporting heads of departments to improve their team functions, accessibility with programs and reporting methods- Offering support, training and guidance to network members- Creation and collaboration on national projects and policies- Facilitation of national operations and administrative leadership meetings- Managing onboarding processes of new offices in our network- Supporting better management reporting, information flow and business processes- Providing administrative support to Ray White Corporate SA/NT team members- Create agendas, take minutes and circulate meeting outcomes and action items Show less



Ray White

• Australia
• Real Estate
• 700 & Above Employee

• • Sep 2020 - Jul 2022

  - Assist with day to day running of the business alongside the directors- Overview of office management, human resources and marketing functions- Ensuring the business is operating efficiently by improving the operational systems, processes and policies- Supporting better management reporting, information flow and business processes- Offering support, training and guidance to sales, property management and admin members- Working directly with heads of departments to support their team functions, accessibility with programs and reporting- Assisting with performance management programs, KPI tracking and reward programs- Managing the onboarding processes and assisting with recruitment and growth- Drafting job descriptions, advertising, working with external suppliers and training new staff- Liaising with virtual assistant in regards to existing and new tasks- Facilitating leadership meetings and attending management meetings- Create agendas, take minutes and circulate meeting outcomes and action items - Creating mandates for systems and tasks- Event planning and staff training management- Assisting with the rollout of the employee engagement surveys and analysing of data- Ensuring an overall adherence to company policies and procedures Show less

• • Mar 2019 - Sep 2020

  - Refining office systems and procedures- Maintaining files, records and spreadsheets- Overseeing office budget and stock management- Organising meetings, functions and arranging reports- Personal assistant duties to director- Processing Sales Agency Agreements- Creating and processing contracts of sale- Trust account reconciliation- Invoicing of marketing payments- Staff onboarding procedures- Using various computer software packages and CRM systems - Maintaining correspondence with clients Show less

• • Sep 2018 - Feb 2019

  - Database maintenance- Managing client connections- Administrative duties- Conducting open inspections- Prospecting new data- Social media and marketing management



Lorna Jane

• Australia
• Retail
• 300 - 400 Employee

• Assistant Manager

  • Feb 2017 - Aug 2018

  Flagship Store - Rundle Mall - Assistant manager of Royal Adelaide Show pop-up shop (2017) - Managing rosters and shifts - Team meetings facilitator (group settings, one-on-one meetings and performance review conductor) - Ensuring sales targets are met - Managing tills and serving customers - Stock management Flagship Store - Rundle Mall - Assistant manager of Royal Adelaide Show pop-up shop (2017) - Managing rosters and shifts - Team meetings facilitator (group settings, one-on-one meetings and performance review conductor) - Ensuring sales targets are met - Managing tills and serving customers - Stock management



BOUNCEinc

• Australia
• Recreational Facilities
• 100 - 200 Employee

• Team Leader & Referee

  • Dec 2015 - Apr 2017

  - Team building facilitator - Applying first aid skills - Hosting children parties - Managing tills and serving customers - Team building facilitator - Applying first aid skills - Hosting children parties - Managing tills and serving customers