Experience

2nd.MD

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Sr. Engagement Specialist

  • Jul 2021 - Present

  Responsible for coordinating and executing member communication campaigns for 2nd.MD clients to increase member awareness and utilization. Work cross-functionally with account management, tech and implementation teams to deploy campaigns accurately and on time. Support development of custom client requests and facilitate the creation of new marketing materials.

• Sr. Sales Operations Specialist

  • Feb 2019 - Jul 2021

  Worked closely with Sales VPs throughout the end-to-end sales lifecycle - including RFI/RFP process, finalist presentations, pricing and follow up. Manage deals in CRM by completing weekly pipeline updates, moving deals into appropriate stages, completing pricing and ensuring all necessary fields are completed and accurate. Facilitated and managed the client transition process with sales, implementation and client success teams.



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Project Manager, OptumRx Pharmacy Proposals

  • Mar 2017 - Feb 2019



Fairview Health Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Proposal Development Analyst/ RFP Proposal Writer

  • Mar 2016 - Mar 2017

  • Managed the coordination and completion of request for proposals (RFPs) for pharmacy benefit management product, including questionnaires, pricing grids and other supporting documents; effectively engage multiple departments to collaborate in the accurate and timely completion • Organize, schedule and lead meetings with senior leadership throughout RFP process, including a strategy discussion at onset, review of RFP before distribution and debrief meeting upon completion; ensure meetings are timely, stay on topic and improve the overall process • Support marketing initiatives by working closely with account management staff to analyze and gather supporting data for case studies that highlight the success of clinical programs and additional client offerings Show less



Keas

• Greater Minneapolis-St. Paul Area

• Proposal Writer

  • Aug 2015 - Dec 2015

  • Supported sales team through end-to-end business development process, including writing RFPs, creating customized sales and capabilities presentations, scheduling meetings and assisting in the creation of client demos • Developed work plans for RFPs, RFIs, capabilities and finalist meetings including establishing timelines/schedules and follow-up procedures • Reviewed work plans with manager for appropriateness and approval and made timely and accurate updates to department reports. • Ensured all components, sections, inquiries/questions, specifications, procurement guidelines, etc. were appropriately considered and responded to Show less



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Proposal Writer

  • Jul 2013 - Aug 2015

  Coordinate proposal development activities including drafting proposals for new and existing clients, gather related statistical and system-related reports and direct the preparation of supporting documents and analyses. Work closely with sales, product, legal, pricing, and other functions to tailor contractual provisions to reflect prospect's needs, company interests, and appropriate resources and timelines. Support initial contract admin and client service in clarifying requirements and ensuring fulfillment of obligations. Show less

• HR Service Advisor

  • Aug 2011 - Jun 2013

  • Consistently provided quality responses to employees’ human resources inquires in an efficient and effective manner; maintained an average quality rating of 98%• Developed the Standard Operating Procedures of the Service Advisor position as one of theselected project team members• Managed department newsletter team; contributed by editing, writing, and publishing onUnitedHealth Group’s internal Social Media website



Liborious Gymnasium

• Teaching Assistant

  • Feb 2010 - Jun 2010

  Work closely with the teachers of the school’s English department to provide students of ages 9-13 with assistance in the English language. Enhanced intercultural communication by implementing different strategies to overcome cultural and language barriers. Led classes and exercises independently and assisted in the planning of lessons. Began a letter writing/ pen pal project with students in Germany and Minnesota to develop personal relationships and intercultural growth between countries. Work closely with the teachers of the school’s English department to provide students of ages 9-13 with assistance in the English language. Enhanced intercultural communication by implementing different strategies to overcome cultural and language barriers. Led classes and exercises independently and assisted in the planning of lessons. Began a letter writing/ pen pal project with students in Germany and Minnesota to develop personal relationships and intercultural growth between countries.