Technical Specialist

• Dec 2022 - Present

Regional Vendor Performance Manger

• Apr 2022 - Nov 2022

Skip Trace Investigator

• Jun 2021 - Apr 2022

IT Consultant

• May 2017 - Jun 2021

As an IT and Security Consulting business, A Loyal Solution is geared towards working with small/medium businesses that need IT solutions beyond the scope of their own IT department. Project scopes include RoI assessments, project timelining, project execution, all the way through documentation and employee training. My skills include: • Virtual Architecture • Server Migrations • Active Directory Install and Management • Cost/benefit Analysis • Malware Protection and Management • Wireless Optimization • VPN Engineering Show less

Senior Network Engineer

• Mar 2012 - Jun 2017

Consulting network engineer for JCD Solutions. Designed network racks Set up virtual environments using Citrix XenServer and XCP-ng Performed on-site service for customers Set up print servers, file servers, and Active Directory servers on-prem for customers Performed database maintenance Designed websites for JCD Solutions using Wordpress and Joomla Consulting network engineer for JCD Solutions. Designed network racks Set up virtual environments using Citrix XenServer and XCP-ng Performed on-site service for customers Set up print servers, file servers, and Active Directory servers on-prem for customers Performed database maintenance Designed websites for JCD Solutions using Wordpress and Joomla

IT Specialist

• Apr 2009 - Apr 2015

My role was to provide IT support in all capacities and to maintain the network equipment while in the field. This involved network troubleshooting and satellite communication. As the primary IT point of contact and the only MOS-Q IT Specialist in the Squadron, duties often included training others in IT, as well as being cross-trained in radio communication. I regularly assisted the Squadron Commander and the Regimental Comms section with both general and specialized technical support. • LAN Management • Encryption • Configuration Documentation • VoIP Management • Cyber Security Training • Smart Card and SSL Certificate Training • Physical Fitness • Sharpshooter Achievement • Vehicle Maintenance Show less

IT Services

• Jan 2011 - Mar 2012

As the only IT person in the company, I headed IT Services Department and reported to the Director of Operations, working closely with the Security Department. • Developed company-wide security standards and procedures • Identified, reported, and resolved network security violations • Drafted training materials and organized training sessions for over twenty employees • Designed, budgeted, presented, and managed multiple projects • Presented cost/benefit analysis on projects prior to presenting and again six months after completion Show less

Head Staff Leader

• Feb 2009 - Dec 2010

I made the break schedule for employees, was in charge of the training program, and was there for customers and employees who needed someone in a position of authority. I also acted as a liaison between employees and managers. I made the break schedule for employees, was in charge of the training program, and was there for customers and employees who needed someone in a position of authority. I also acted as a liaison between employees and managers.