Experience

Simmons Hanly Conroy LLP

• United States
• Law Practice
• 100 - 200 Employee

• Client Solutions Supervisor

  • Oct 2023 - Present

  Alton, Illinois, United States I work within the Business Services department supervising a team of 14 employees (both full-time permanent and part-time project temps). Our team's work includes reaching out to our signed mass torts clients to collect intake information relevant to their cases, processing client paperwork and entering data into our case management databases, and doing data conversions between case management systems. I work closely under the Business Services Manager as well as alongside the other… Show more I work within the Business Services department supervising a team of 14 employees (both full-time permanent and part-time project temps). Our team's work includes reaching out to our signed mass torts clients to collect intake information relevant to their cases, processing client paperwork and entering data into our case management databases, and doing data conversions between case management systems. I work closely under the Business Services Manager as well as alongside the other areas of the department (fulfillments, reception, and processing) to create a detailed and polished case to deliver to the legal team. Using my project management, interpersonal, and supervisory skills, I aim to provide an excellent product to the legal team while fostering a sense of community within the department.

• Quality Coordinator

  • Mar 2023 - Oct 2023

  Alton, Illinois, United States I work within the Business Services department overseeing a team assuring the quality control of signed mass tort client files. Additionally, my team works on special projects to support the medical and pharma departments within our mass torts division. We work closely with the intake departments of fulfillments and processing to ensure a smooth signing process for our firm's clients.

• Business Services Clerk

  • Sep 2022 - Mar 2023

  Alton, Illinois, United States I worked within the fulfillments department to send and receive upwards of 2,000 pieces of mail per day. I helped to structure electronic creation and delivery of packet documents while also modifying legal contracts to best fit the needs of our potential clients. I was also responsible for the fulfillment department’s inventory management and supply ordering. Additionally, I read through and broke down contract paperwork of potential clients in order to enter their data into the… Show more I worked within the fulfillments department to send and receive upwards of 2,000 pieces of mail per day. I helped to structure electronic creation and delivery of packet documents while also modifying legal contracts to best fit the needs of our potential clients. I was also responsible for the fulfillment department’s inventory management and supply ordering. Additionally, I read through and broke down contract paperwork of potential clients in order to enter their data into the correct databases. I was also responsible for quality checking the work of others to ensure accuracy. This information, once quality checked, was then sent to our legal team to be further analyzed.



Collinsville Community Unit School District #10

• United States
• Education Administration Programs
• 1 - 100 Employee

• 6th Grade Teacher

  • Jun 2016 - Jul 2022

  Collinsville, Illinois, United States I worked as a general education teacher in a resource classroom, maintaining both general education students and special education students. I taught math, science, social studies, and also math RtI for students on my team.



Pitchford Funeral Home

• Assistant to the Funeral Director

  • Jun 2014 - Jul 2016

  Wood River, Illinois, United States As assistant to the funeral director, I worked in many different areas of the business. My responsibilities included daily office matters including answering phone calls, maintaining the funeral home's upkeep, taking messages, and maintaining an organized filing system. In addition to this, I also worked funeral services and attended to families' needs as they arose.



Fire Safety, Inc.

• Administrative Assistant

  • May 2010 - Jul 2016

  Wood River, Illinois, United States As an administrative assistant, I maintained efficient and accurate filing systems for accounts payable and receivable. I also answered phones, taking messages for managers as needed. In addition, I worked in the shop environment taking inventory.