Administrative Assistant

• Sep 2022 - Present

Customer Service Support Specialist

• Jun 2021 - Apr 2022

Placed truckload orders and coordinated pick-up times with the plant and trucking companies. While in this position, it requires meticulously maintaining detailed logs of all food items being shipped, nurturing over 15 client/buyer relationships and the resolution of customers inquiries and complaints. Continuous push for team chemistry and providing support whenever and wherever needed. In this seat, I produce 100+ orders on a weekly basis. Placed truckload orders and coordinated pick-up times with the plant and trucking companies. While in this position, it requires meticulously maintaining detailed logs of all food items being shipped, nurturing over 15 client/buyer relationships and the resolution of customers inquiries and complaints. Continuous push for team chemistry and providing support whenever and wherever needed. In this seat, I produce 100+ orders on a weekly basis.

Office Administrative Support

• Jun 2019 - Dec 2021

This position required that I remotely created and maintained Excel docs to track insurance policy production growth. This tracker helped the team to grow insurance policy sales by 25%. Assisted 45+ agents in getting their 2-14 license by the State of Florida. Maintained relationships with over 25+ insurance carriers and appointed all new agents with their services. This carrier relationship also required consistent follow-up to ensure client policy requirements were met timely. Utilization of Google Suite aided in scheduling meetings, maintaining the calendar, and setting daily appointments with agents, brokers, carriers and clients.

Sales Support Administrator

• Oct 2017 - Apr 2020

Compiled daily lists of leads and delegated them to the appropriate sales team associates. Maintained an accessible filing system for sales and administrative professionals. Required to handle all administrative duties for the sales department, while aiding management team members and executives as needed. Showed proficiency with Microsoft Office Suite to create sales reports, presentations, sales activity, and analysis. Demonstrated flexibility to adapt to changes in procedures and job assignment.

Receptionist

• May 2017 - Nov 2017

This assignment required the handling of all client related payments, billing and accounts receivable daily. The sending out of monthly statements, and maintaining collections on past due accounts, while processing weekly, bi-weekly, and monthly payroll. Responsible for assisting with client related accounts payable weekly. Habitually kept track of pending tax returns and due dates. This assignment required the handling of all client related payments, billing and accounts receivable daily. The sending out of monthly statements, and maintaining collections on past due accounts, while processing weekly, bi-weekly, and monthly payroll. Responsible for assisting with client related accounts payable weekly. Habitually kept track of pending tax returns and due dates.

Receptionist

• Jan 2017 - Apr 2017

This was a temporary role. While in the position, preparation of legal documents for review and signature was required. Utilized Microsoft Suite for scheduling of meetings, appointments, reports and memos. Greeted and met countless clients in a welcoming and warming manner. All calls were answered, screened and routed to the appropriate parties. This was a temporary role. While in the position, preparation of legal documents for review and signature was required. Utilized Microsoft Suite for scheduling of meetings, appointments, reports and memos. Greeted and met countless clients in a welcoming and warming manner. All calls were answered, screened and routed to the appropriate parties.

Office Admin

• Jul 2014 - Oct 2016

Maintained various administrative records and files. Assisted in the maintenance of office supplies including assisting online ordering of supplies and requesting service on equipment. Created an inventory report of office supplies and requested replenishment when needed, while greeting the public and answering incoming calls with warmth. Processed outgoing shipments, incoming mail and packages. Maintained various administrative records and files. Assisted in the maintenance of office supplies including assisting online ordering of supplies and requesting service on equipment. Created an inventory report of office supplies and requested replenishment when needed, while greeting the public and answering incoming calls with warmth. Processed outgoing shipments, incoming mail and packages.

Administrative Assistant

• 2013 - 2014

Providing administrative and clerical support including mailing, scanning, faxing and copying to management.Preparing and modifying documents including correspondence, reports, drafts, memos and emails.Greeting clients and operating a multi-line phone system.Managing monthly billing and generating invoices.Scheduling meetings and appointments.Designing online advertising as part of a marketing program. Providing administrative and clerical support including mailing, scanning, faxing and copying to management.Preparing and modifying documents including correspondence, reports, drafts, memos and emails.Greeting clients and operating a multi-line phone system.Managing monthly billing and generating invoices.Scheduling meetings and appointments.Designing online advertising as part of a marketing program.