Tiago Pinto
Program Manager | IT PMO Manager at OLR- Claim this Profile
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Português Native or bilingual proficiency
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Italiano Full professional proficiency
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Inglês Full professional proficiency
Topline Score
Bio
Credentials
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ITIL® 2011 Foundation
APM GroupMay, 2014- Nov, 2024
Experience
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OLR
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United Kingdom
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Software Development
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200 - 300 Employee
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Program Manager | IT PMO Manager
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Nov 2021 - Present
- Successfully conceptualized, managed, and sponsored multiple company products, driving innovation and market success. - Acted as the main escalation point for clients, providing exceptional customer service and resolving issues promptly. - Led business development efforts, fostering relationships with key clients and identifying growth opportunities. - Directed multiple teams across various areas, including testing, infrastructure, development, and management, ensuring seamless… Show more - Successfully conceptualized, managed, and sponsored multiple company products, driving innovation and market success. - Acted as the main escalation point for clients, providing exceptional customer service and resolving issues promptly. - Led business development efforts, fostering relationships with key clients and identifying growth opportunities. - Directed multiple teams across various areas, including testing, infrastructure, development, and management, ensuring seamless collaboration and optimal performance. - Developed and implemented strategic plans to guide team and departmental initiatives, aligning with overall business objectives. - Played a vital role in the growth and development of the organization, making substantial contributions to its success, expansion, and improved market positioning. - Defined key performance indicators (KPIs) and conducted performance assessments, providing valuable insights for performance improvement and driving results.
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Senior Project Delivery Manager
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Nov 2019 - Nov 2021
Requirements, deliverables, and solution lead Interaction with customers including business analysts, developers, QA and fellow Project Managers Working within a Scrum methodology and a Continuous Delivery Framework Creating, setting and adhering to governance models both internal and client-specific Ensuring consistent and high-quality software and solutions delivery Project planning including resourcing, risk and dependency planning, financial modeling Experience with agile… Show more Requirements, deliverables, and solution lead Interaction with customers including business analysts, developers, QA and fellow Project Managers Working within a Scrum methodology and a Continuous Delivery Framework Creating, setting and adhering to governance models both internal and client-specific Ensuring consistent and high-quality software and solutions delivery Project planning including resourcing, risk and dependency planning, financial modeling Experience with agile tools such as JIRA and Confluence Responsible for scrum ceremonies with the team and demonstrating its principles Projects lead from investigation through to closure Management of stakeholders and the project's governance
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Inovretail
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Portugal
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Software Development
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1 - 100 Employee
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Project Manager
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May 2017 - Nov 2019
Developing project plans, goals, and budgets; identifying resources needed Guiding and performing strategic analysis for the project Developing schedules and methods for measuring results Organising and managing all phases of the project to ensure on-time completion Preparing requests for proposals to facilitate the selection of project services and products Planning and overseeing the preparation and dissemination of project communications Developing project plans, goals, and budgets; identifying resources needed Guiding and performing strategic analysis for the project Developing schedules and methods for measuring results Organising and managing all phases of the project to ensure on-time completion Preparing requests for proposals to facilitate the selection of project services and products Planning and overseeing the preparation and dissemination of project communications
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VORTAL Connecting Business
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Portugal
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Information Technology & Services
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100 - 200 Employee
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Agile Expert | Delivery Manager | Team Leader | Experienced Software Developer
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Jan 2014 - Apr 2017
Delivery responsible (over 30.000h work delivered, with a team with over 40 people) Team coordination (between multiple departments) Diagnosing and resolving problems efficiently Scrum Master (managing a team with 6 elements) Multiple distinct markets experience (Portugal, Spain, Colombia, Austria, Dominican Republic, Mexico, Germany, …) Distributing relevant jobs to junior staff members and providing support when required Development using: C#, JavaScript, T-SQL, ASP.NET… Show more Delivery responsible (over 30.000h work delivered, with a team with over 40 people) Team coordination (between multiple departments) Diagnosing and resolving problems efficiently Scrum Master (managing a team with 6 elements) Multiple distinct markets experience (Portugal, Spain, Colombia, Austria, Dominican Republic, Mexico, Germany, …) Distributing relevant jobs to junior staff members and providing support when required Development using: C#, JavaScript, T-SQL, ASP.NET, XML, CSS, Java, AngularJS Show less Delivery responsible (over 30.000h work delivered, with a team with over 40 people) Team coordination (between multiple departments) Diagnosing and resolving problems efficiently Scrum Master (managing a team with 6 elements) Multiple distinct markets experience (Portugal, Spain, Colombia, Austria, Dominican Republic, Mexico, Germany, …) Distributing relevant jobs to junior staff members and providing support when required Development using: C#, JavaScript, T-SQL, ASP.NET… Show more Delivery responsible (over 30.000h work delivered, with a team with over 40 people) Team coordination (between multiple departments) Diagnosing and resolving problems efficiently Scrum Master (managing a team with 6 elements) Multiple distinct markets experience (Portugal, Spain, Colombia, Austria, Dominican Republic, Mexico, Germany, …) Distributing relevant jobs to junior staff members and providing support when required Development using: C#, JavaScript, T-SQL, ASP.NET, XML, CSS, Java, AngularJS Show less
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CPCIT4ALL
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Porto Area, Portugal
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Project Manager | Application .NET Developer
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Mar 2010 - Dec 2013
Human resources application development, planning and analysis Property management application development and analysis. Client assistance, in place and remotely Bug fixing Development using: C#, JavaScript, T-SQL, ASP.Net and XML Human resources application development, planning and analysis Property management application development and analysis. Client assistance, in place and remotely Bug fixing Development using: C#, JavaScript, T-SQL, ASP.Net and XML
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ESALAB
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Pesaro, Itália
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Project Manager | Senior Developer
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Nov 2007 - Oct 2009
Project manager (client request analysis, technical analysis, estimation, resources management) Coordinator and main developer Dynamic libraries development (C#, ASPX, CSS, JavaScript, T-SQL) Documents management development (VB.Net, XML, SQL) Project manager (client request analysis, technical analysis, estimation, resources management) Coordinator and main developer Dynamic libraries development (C#, ASPX, CSS, JavaScript, T-SQL) Documents management development (VB.Net, XML, SQL)
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TurismoNelWeb
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Senigallia, Itália
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Webmaster, Web Developer
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Oct 2006 - Dec 2007
Dynamic websites developer Dynamic websites developer
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Education
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2001 - 2006
Instituto Superior de Engenharia do Porto
Instituto Superior de Engenharia do Porto, Engenharia Informática -
1998 - 2001
Escola Secundária de Marco de Canaveses
Técnico Informático, Curso Tecnológico de Informática
Community
