Experience

The StoneHill Group, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• System Administrator

  • Sep 2013 - Present

  Install, configure, rebuild, upgrade, patch, and harden systems to company policy • Handle all peripherals, services, settings, directories, and storage • Perform daily system monitoring of Development, QA, and Production servers, services, settings, directories and storage using Opmanager, ADaudit, Observium software and respond to system alerts to evaluate and correct identified problems. • Responsible for administration of Barracuda VPN network ensuring remote users can connect to production environment. Formerly Citrix Xenapp/Fortigate administrator. • Create servers using VMware 6.5 software for Dev, QA, and Production environments on ESXI hosts. • Perform backup & restore operations using EMC Networker, & Avamar software and test for Disaster Recovery • Management of patching all servers and desktops in environments using DesktopCentral software & WSUS. • Administer and support Microsoft Active Directory as it pertains to Exchange 2012 / Office 365 responsible for all mailbox functions and some Sharepoint tasks. • Provide 3rd Tier support to help desk techs as well as outside vendors and clients including VMWare, Encompass, Calyx Support, EMC. • Audit active user licenses in multiple software including Microsoft Licensing Center, Calyx, McAfee, Symantec, Adobe, etc. Show less



BankPlus

• Banking
• 500 - 600 Employee

• Computer Operator III

  • Jan 2008 - Oct 2012

  --- Responsible for daily batch updates by operating/monitoring mainframe computer and its peripheral devices. --- Execute the daily batch update via unix mainframe computer  Provide first level problem determination and support to customers/employees. This includes analyzing the user’s request, quickly determining the appropriate resolution/ escalation, and fully documenting the process --- Monitor network, Microsoft & Linux servers, ATM connection, Security to ensure performance and timely process all mainframe report requests --- Identify problems and make necessary corrections and/or create detailed descriptions and reports for escalation to appropriate personnel. Repair and restart jobs as required. --- Monitor and ensure completion, as well as troubleshoot, all daily, monthly, quarterly, and yearly backup jobs for all internal systems --- Installation, configuration and maintenance of common user operating environments and peripheral equipment. --- Demonstrate strong and effective Customer Care and desk-side support skills and experience Show less



Ross & Yerger Oil & Gas Practice Group

• Oil and Gas
• 1 - 100 Employee

• Logistics Specialist

  • 2006 - Aug 2007

  --- Accurately processed incoming and outgoing mail for agency --- Maintained inventory of supplies, made vendor calls, and ran errands --- Scanned company documents into computer system --- Effective copying/faxing/and binding of insurance premiums --- Accurately processed incoming and outgoing mail for agency --- Maintained inventory of supplies, made vendor calls, and ran errands --- Scanned company documents into computer system --- Effective copying/faxing/and binding of insurance premiums



Jackson State University

• United States
• Higher Education
• 700 & Above Employee

• Computer Lab Assistant

  • Aug 2002 - Jul 2005

  --- Assisted Computer Resource Manager with maintenance of three computer labs --- Organized and compiled records of computer lab attendance and usage using Microsoft Office applications --- Prepared memos and announcements for College of Business labs for students --- Monitor network and printer usage and connections to ensure proper performance. --- Assisted Computer Resource Manager with maintenance of three computer labs --- Organized and compiled records of computer lab attendance and usage using Microsoft Office applications --- Prepared memos and announcements for College of Business labs for students --- Monitor network and printer usage and connections to ensure proper performance.