Kate Bugden

Information and Service Quality Manager at Drug ARM
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • English -

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Experience

    • Non-profit Organizations
    • 1 - 100 Employee
    • Information and Service Quality Manager
      • Oct 2020 - Present

    • Information and Policy Coordinator
      • Oct 2016 - Oct 2020

    • Non-profit Organizations
    • 1 - 100 Employee
    • Librarian
      • Nov 2012 - Oct 2016

    • Library Technician (Inter-library loans)
      • Feb 2011 - Oct 2011

      Involved in circulation duties with University faculty and students. Primary role was Interlibrary Loans/ Document Delivery using multiple systems and search strategies. Work group specialised in finding historical writings and items in languages other than English, including ancient languages such as Latin, for Theology department. Involved in circulation duties with University faculty and students. Primary role was Interlibrary Loans/ Document Delivery using multiple systems and search strategies. Work group specialised in finding historical writings and items in languages other than English, including ancient languages such as Latin, for Theology department.

    • Non-profit Organizations
    • 1 - 100 Employee
    • Project Coordinator
      • Sep 2008 - Oct 2010

      Coordinated several large projects as part of an organisational capacity building intitiative. One of the lead roles in the implementation of a Quality Management System and achieving Quality Certification to ISO 9001 standard. Consulted with frontline workers and reviewed best practice literature to adjust and create policy and procedure documents. Delivered training on new quality systems, policies and procedures and presented to senior management and executive team. Coordinated a research project on the effects of treatment on people using Amphetamine-Type Stimulants, working with researchers from the Queensland Alcohol and Drug Research and Education Centre. Worked on a social awareness campaign in Brisbane's Fortitude Valley regarding harm reduction and Amphetamine use. Planned and delivered events for both internal and external stakeholders. Coordinated students and project officers to complete project tasks. Show less

Education

  • UNSW
    Graduate Certificate of Social Impact
    2021 - 2022
  • Charles Sturt University
    Master of Information Studies, Librarianship
    2010 - 2014
  • Southbank Institute of Technology
    Diploma of Library and Information Services
    2006 - 2009
  • The University of Queensland
    Bachelor of Arts (B.A.), Psychology
    1999 - 2002

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