Experience

Pacific Coast Title Company

• United States
• Real Estate
• 1 - 100 Employee

• Account Executive

  • Jul 2021 - Present



Fidelity National Title

• Sherman Oaks, California

• Executive Assistant

  • Mar 2019 - Jul 2021



Chicago Title Insurance Company

• United States
• Real Estate
• 700 & Above Employee

• Executive Assistant

  • Aug 2018 - Mar 2019

• Customer Service Representative

  • Apr 2018 - Aug 2018



Dr. Peggy J. Locke, INC

• Utilization Management Representative

  • Feb 2017 - Feb 2018

  Utilization Management Representative • Develops and maintains positive customer relations and coordinates with various functions and coordinates with multiple services within the company to ensure customer requests and questions are handled appropriately and promptly. • Determines contract and benefit eligibility; builds authorization requests, outpatient pre- certification, and prior authorization. • Oversees all patients insurance authorizations for four separate facilities… Show more Utilization Management Representative • Develops and maintains positive customer relations and coordinates with various functions and coordinates with multiple services within the company to ensure customer requests and questions are handled appropriately and promptly. • Determines contract and benefit eligibility; builds authorization requests, outpatient pre- certification, and prior authorization. • Oversees all patients insurance authorizations for four separate facilities including utilization reviews, conducting routine phone meetings with patients Care Manager and submitting recovery summaries to insurance. • Archives all previous patients records to maintain an accurate history and develop tailored recovery plan if future treatment is required. Show less Utilization Management Representative • Develops and maintains positive customer relations and coordinates with various functions and coordinates with multiple services within the company to ensure customer requests and questions are handled appropriately and promptly. • Determines contract and benefit eligibility; builds authorization requests, outpatient pre- certification, and prior authorization. • Oversees all patients insurance authorizations for four separate facilities… Show more Utilization Management Representative • Develops and maintains positive customer relations and coordinates with various functions and coordinates with multiple services within the company to ensure customer requests and questions are handled appropriately and promptly. • Determines contract and benefit eligibility; builds authorization requests, outpatient pre- certification, and prior authorization. • Oversees all patients insurance authorizations for four separate facilities including utilization reviews, conducting routine phone meetings with patients Care Manager and submitting recovery summaries to insurance. • Archives all previous patients records to maintain an accurate history and develop tailored recovery plan if future treatment is required. Show less



Doorstep Recovery LLC

• Torrance, California

• Owner/ President

  • Jun 2015 - Jan 2018

  Doorstep Recovery CEO & Founder • Oversees all operations and business activities to ensure the business produces the desired results and are consistent with the overall strategy and mission. • Builds trust relations with key partners and acts as a point of contact for important shareholders such as treatment facilities. • Analyzes problematic situations and occurrences and provides solutions to ensure company survival and growth as well as maintain a deep knowledge of the… Show more Doorstep Recovery CEO & Founder • Oversees all operations and business activities to ensure the business produces the desired results and are consistent with the overall strategy and mission. • Builds trust relations with key partners and acts as a point of contact for important shareholders such as treatment facilities. • Analyzes problematic situations and occurrences and provides solutions to ensure company survival and growth as well as maintain a deep knowledge of the industry of the company. • Enforces adherence to legal guidelines and in-house policies including licensing, accounting, and partner workload to maintain the company’s legality and business ethics. • Responsible for the company brand and maintenance of website and social media accounts. • Reviews financial and non-financial reports to devise solutions for improvements. Show less Doorstep Recovery CEO & Founder • Oversees all operations and business activities to ensure the business produces the desired results and are consistent with the overall strategy and mission. • Builds trust relations with key partners and acts as a point of contact for important shareholders such as treatment facilities. • Analyzes problematic situations and occurrences and provides solutions to ensure company survival and growth as well as maintain a deep knowledge of the… Show more Doorstep Recovery CEO & Founder • Oversees all operations and business activities to ensure the business produces the desired results and are consistent with the overall strategy and mission. • Builds trust relations with key partners and acts as a point of contact for important shareholders such as treatment facilities. • Analyzes problematic situations and occurrences and provides solutions to ensure company survival and growth as well as maintain a deep knowledge of the industry of the company. • Enforces adherence to legal guidelines and in-house policies including licensing, accounting, and partner workload to maintain the company’s legality and business ethics. • Responsible for the company brand and maintenance of website and social media accounts. • Reviews financial and non-financial reports to devise solutions for improvements. Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Sales

  • Oct 2010 - Mar 2017

  Sales Associate Engaged customers and provided excellent customer service to meet or exceed assigned sales plans and target metric objectives within the assigned store. Maintained a commitment to the company’s sales processes by keeping up to date with current merchandise, sales and promotions, policies regarding payment and exchanges, and security practices i.e. theft prevention and awareness. Properly calculated sales discounts, total sales and determine bills, accept payments, and… Show more Sales Associate Engaged customers and provided excellent customer service to meet or exceed assigned sales plans and target metric objectives within the assigned store. Maintained a commitment to the company’s sales processes by keeping up to date with current merchandise, sales and promotions, policies regarding payment and exchanges, and security practices i.e. theft prevention and awareness. Properly calculated sales discounts, total sales and determine bills, accept payments, and makes change for customers. Achieved Pacesetter title at Nordstrom (making 100% or over annual goal) Show less Sales Associate Engaged customers and provided excellent customer service to meet or exceed assigned sales plans and target metric objectives within the assigned store. Maintained a commitment to the company’s sales processes by keeping up to date with current merchandise, sales and promotions, policies regarding payment and exchanges, and security practices i.e. theft prevention and awareness. Properly calculated sales discounts, total sales and determine bills, accept payments, and… Show more Sales Associate Engaged customers and provided excellent customer service to meet or exceed assigned sales plans and target metric objectives within the assigned store. Maintained a commitment to the company’s sales processes by keeping up to date with current merchandise, sales and promotions, policies regarding payment and exchanges, and security practices i.e. theft prevention and awareness. Properly calculated sales discounts, total sales and determine bills, accept payments, and makes change for customers. Achieved Pacesetter title at Nordstrom (making 100% or over annual goal) Show less