Freelance

• Aug 2016 - Present

Stockroom Associate

• Nov 2015 - Aug 2016

Promotion Assistant

• Feb 2014 - Oct 2015

• Visiting schools to promote academic offerings.• Events Coordinator for the admissions department and student recruitment to generate over 1,200 new students in April 2014.• Management Inventory of promotional and coordination marketing activities and policies to promote services.• Coordinated and participated in promotional activities and trade shows.• Initiated market research studies and analyzed findings.• Collaborated with promotion and marketing leaders to devise public relations campaigns and coordinate with advertising.• Managed social media accounts by composing content, engaging with followers in comments, monitoring activities, and researching trends.

Administrative Assistant Office Manager

• Nov 2010 - Dec 2013

• Provided exemplary customer service to executives and visitors.• Managed office suppliers, vendors, organizations, and ongoing upkeep.• Planned and executed corporate meeting, including high touch meals and special events for groups of 20+ employees.• Designed and organized portfolio presentations to showcase the marketable assets for our high-profile clients.• Organized and managed project materials, including physical and digital files, spreadsheet monitoring and updating reports.

Customer Service Representative

• Oct 2007 - Jan 2010

•Processing affiliates-shop´s claims and returns.•Support to Business Advisors in the National Area.•Documented all customer inquiries and comments thoroughly and quickly.•Processed cash and credit payments rapidly and accurately.•Responded to all customer inquiries thoroughly and professionally.•Coordinated between billing department and customers to resolve problems.•Referred unresolved customer grievances to designated departments for further investigation.

Credit Card Department Assistant

• Apr 2005 - Aug 2007

Legal Department Assistant

• Apr 2004 - Apr 2005

Receptionist

• Jan 2003 - Jan 2004

•Welcomed customer into the office and helped them locate items.•Effectively managed a high-volume of inbound and outbound customer calls.•Responded to all customer inquiries thoroughly and professionally.

Receptionist

• Jan 2002 - Jan 2003

Effectively managed a high-volume of inbound and outbound customer calls.

Associate Store Manager

• Sep 2001 - Dec 2002

•Place and processed orders to Foreign Suppliers.•Personalized Customer Service.•Best Saleswoman for 6 Months in a Row.•Greeted customers in a timely fashion, while quickly determining their needs.•Involvement on Fashion Wedding week as "Nuestra Boda 2001" "Casa Cuesta fair", Etc.•Answered customer questions about product availability and shipment times.•Processed cash and credit payments rapidly and accurately.