Kim Brian
Director Of Client Services at 365 Solutions Group- Claim this Profile
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Topline Score
Bio
Tristram Morgan
Kim is a fantastic resources who has been invaluable in building my business over the last three years. She frequently goes above and beyond, and I am frequently complemented by customers about her skills and attitude. Hopefully this doesn't help Kim get a job anywhere else as she is the best employee ever!
John Bordin
It was great working with you, Kim, and collaborate in various projects and support issues. You have a lot of knowledge and experience in various areas and put them to good use in both technical and business tasks and often came up with excellent outcomes. I've also seen you communicate exceptionally well, both internally and with customers and partners. You worked in so many areas that it would be hard for me to remember them all but they included the design, implementation and test of web sites, Intranets and Sharepoint solutions including the branding and visual components, data and document management, site structure, security and access, Office 365 Administration, Help Desk, Office Administration and a lot more.
Tristram Morgan
Kim is a fantastic resources who has been invaluable in building my business over the last three years. She frequently goes above and beyond, and I am frequently complemented by customers about her skills and attitude. Hopefully this doesn't help Kim get a job anywhere else as she is the best employee ever!
John Bordin
It was great working with you, Kim, and collaborate in various projects and support issues. You have a lot of knowledge and experience in various areas and put them to good use in both technical and business tasks and often came up with excellent outcomes. I've also seen you communicate exceptionally well, both internally and with customers and partners. You worked in so many areas that it would be hard for me to remember them all but they included the design, implementation and test of web sites, Intranets and Sharepoint solutions including the branding and visual components, data and document management, site structure, security and access, Office 365 Administration, Help Desk, Office Administration and a lot more.
Tristram Morgan
Kim is a fantastic resources who has been invaluable in building my business over the last three years. She frequently goes above and beyond, and I am frequently complemented by customers about her skills and attitude. Hopefully this doesn't help Kim get a job anywhere else as she is the best employee ever!
John Bordin
It was great working with you, Kim, and collaborate in various projects and support issues. You have a lot of knowledge and experience in various areas and put them to good use in both technical and business tasks and often came up with excellent outcomes. I've also seen you communicate exceptionally well, both internally and with customers and partners. You worked in so many areas that it would be hard for me to remember them all but they included the design, implementation and test of web sites, Intranets and Sharepoint solutions including the branding and visual components, data and document management, site structure, security and access, Office 365 Administration, Help Desk, Office Administration and a lot more.
Tristram Morgan
Kim is a fantastic resources who has been invaluable in building my business over the last three years. She frequently goes above and beyond, and I am frequently complemented by customers about her skills and attitude. Hopefully this doesn't help Kim get a job anywhere else as she is the best employee ever!
John Bordin
It was great working with you, Kim, and collaborate in various projects and support issues. You have a lot of knowledge and experience in various areas and put them to good use in both technical and business tasks and often came up with excellent outcomes. I've also seen you communicate exceptionally well, both internally and with customers and partners. You worked in so many areas that it would be hard for me to remember them all but they included the design, implementation and test of web sites, Intranets and Sharepoint solutions including the branding and visual components, data and document management, site structure, security and access, Office 365 Administration, Help Desk, Office Administration and a lot more.
Experience
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365 Solutions Group
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Director Of Client Services
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Feb 2021 - Present
365 Solutions Groups went through rapid expansion in 2020, and as my multiple hats shifted to our growing team, my focus landed on ensuring that all client expectations are more than met, they're exceeded, so my role became the Director of Client Services. Still working hard to give business owners the certainty that streamlining digital systems and business processes is the pathway to having more time to work in flow and focus on the core reason they went into business.
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Project Manager and Solutions Architect
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Jul 2018 - Feb 2021
365 Solutions Group is a business-efficiencies consultancy leveraging technology, recommending and developing solutions around the Microsoft cloud business stack to improve business operations. As the 2IC I manage projects, delegrate to internal consultants and a series of specific partners, as experts across the entire Office 365 and Dynamics 365 product suite. I am the lead SharePoint developer with significant Power BI and Power Apps experience and the lead solutions architect for our clients. As my role grows from a hands-on developer into the business operations I enjoy utilizing my marketing background to connect with clients business needs and promote the business itself.
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Strategic Marketing and Design Consultant
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Jun 2010 - Sep 2020
www.kimberleybrian.com In 2010 I started my own business to help small and developing businesses with graphic design and marketing strategy. Helping out with logos, website development, presentations/print and social media, I work afterhours and charge less than half the industry average per hour in order to provide much needed expertise to businesses who would otherwise DIY and handicap their business. www.kimberleybrian.com In 2010 I started my own business to help small and developing businesses with graphic design and marketing strategy. Helping out with logos, website development, presentations/print and social media, I work afterhours and charge less than half the industry average per hour in order to provide much needed expertise to businesses who would otherwise DIY and handicap their business.
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Senior SharePoint Consultant
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Jan 2017 - Jul 2018
Connect 365 offer technology business efficiency solutions to small business across the Microsoft enterprise suite of applications. I was a key part of building the company Connect 365, and within my time there, I expanding upon my Office 365 and SharePoint knowledge and grew a team of consultants. My role developed as the sole SharePoint developer to lead the solutions design strategy to meet clients needs. My time with Connect 365 ended as the partnership dissolved and I continued to work with Tristram on a new entity 365 Solutions group.
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365 Architechs Pty Ltd
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Sharepoint Consultant
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Jun 2016 - Jan 2017
My role grew so that I could focusing specifically on designing, building and implementing SharePoint intranets and Document Management Systems (DMS) from a business perspective.
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Technical Support Officer
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Apr 2015 - Jul 2016
My role expanded from answering the phones to providing technical support.
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Marketing Officer and Administration
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Feb 2014 - Jun 2015
Having undergone a rebrand from 'Australian SharePoint Professionals' in March 2015, in this role I maintained all aspects of 365 Architech's public presence; including but not limited to SEO, social media and content marketing. Responsible for email marketing, webinars, videos, website design and content; as well as designing printed content and orchestrating live marketing such as hosting and sponsoring seminar events. Over my time at 365 Architech's my role evolved with small business operations to include administration and accounts processing, but also to offer my digital marketing experience and online design skills to our clients. I assisted with the design of many client's company wide intranets to encourage user acceptance and maximise productivity. As well as providing best practise advice and marketing consulting for several clients websites, custom apps and digital presence. My technical consulting work for clients developed into SharePoint, NAV, Power BI and general Office 365 development and consulting as my knowledge and experience grew in the Microsoft platforms. Becoming a valuable part of the technical team at 365 Architechs, providing a fresh business focused perspective on PowerBI, SharePoint and general IT development.
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Freelancing Marketing Consultant
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Jul 2016 - Oct 2016
Using my marketing, design and software skills to assist small businesses with Marketing Strategy and producing advertising content. All Auto Upgrades. Upgrades that excite. https://www.facebook.com/allautoupgrades Getting AAU started as a business with: - Assistance in business naming, - Market research and branding decisions - Logo creation, including colours and imagery - Online social media presence and advise on best practises - Design and development of business cards, brochures and car signage - Website design, creation and hosting advice
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Part time Strategic Marketing Coordinator
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Sep 2014 - Sep 2016
Using my marketing, design and software skills to assist small businesses with Marketing Strategy and producing advertising content. K9 Bridle. Stop your dog from pulling using natural pressure points. Visit: www.k9bridle.com.au or www.facebook.com/k9bridle.org Over the course of working with K9 Bridle, my achievements include: - In the first week of taking over as Facebook administration: => Page likes increased 4% => Weekly page visits increased 600% => Customer Engagement went up 900% => Actual reach increased almost 2,000% and visits continued to increase 60%-90% every week following. Page likes continued to grow with great momentum. - I developed an in-depth Marketing strategy to increase brand exposure and revenue - Scripted, drew, voiced and animated a whiteboard presentation (See projects) - Produced and voiced a polished series of Youtube videos - Developing a highly involved social media plan inc FB and Twitter - Designed and delivered company signage including one way vision car sticker - Designed and delivered company posters and hand outs
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Assistant report writer and data analyst.
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Mar 2013 - Feb 2014
This role entailed collating and analysing scientific data and drafting agricultural reports and confidential business plans. I held this part time position during a year off from full time work in order to start a family. This role entailed collating and analysing scientific data and drafting agricultural reports and confidential business plans. I held this part time position during a year off from full time work in order to start a family.
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Marketing advisor and company assistance
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Jul 2009 - Feb 2014
Using my marketing, design and software skills I learnt during University studies, I assisted small businesses with Marketing Strategy and producing advertising content. The Bangle Business. Person to Person. Visit: www.thebanglebusiness.com www.facebook.com/TheBangleBusiness Over the course of working with The Bangle Business, my role included: - Advising owners of Marketing best practises - Assisting with Social Media strategy - Creating and implementing Facebook ads and Google Adwords - Crowd Sourcing My work at TBB also included occasional day to day tasks, stock taking, resizing, corrections to website, processing and naming new stock.
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Video Ezy
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Entertainment Providers
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1 - 100 Employee
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Casual supervisor
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Sep 2011 - Jan 2014
During my studies I held a casual supervisor role at the local Video Ezy. I ran the shop solely during the managers weeks off, having responsibility to do banking, title ordering, in store decisions, inputing stock arrivals as well as handling complaints and training new staff. During my studies I held a casual supervisor role at the local Video Ezy. I ran the shop solely during the managers weeks off, having responsibility to do banking, title ordering, in store decisions, inputing stock arrivals as well as handling complaints and training new staff.
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Customer Service
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Dec 2009 - Feb 2010
As any good first job should, I learnt team building skills and positive customer service within a fast paced environment. Also the responsibility and confidence for closing proceedures, banking and stock take. I held the role after Graduating High school in the NT, before moving to Brisbane for University. As any good first job should, I learnt team building skills and positive customer service within a fast paced environment. Also the responsibility and confidence for closing proceedures, banking and stock take. I held the role after Graduating High school in the NT, before moving to Brisbane for University.
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Education
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The University of Queensland
Bachelor or Business, Advertising -
CATC Design School
Diploma of Graphic Design, Graphic Design -
Casuarina Senior College
Grade 12, TER: 87.3/99