Patricia J Anderson
Front Desk Attendant at barre3- Claim this Profile
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English -
Topline Score
Bio
Credentials
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New Mexico License
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Oklahoma License
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Experience
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barre3
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Wellness and Fitness Services
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300 - 400 Employee
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Front Desk Attendant
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Aug 2022 - Present
Cross-trained for front desk and child care responsibilities. Create strong client relationships while maintaining a organized, clean and welcoming atmosphere. Cross-trained for front desk and child care responsibilities. Create strong client relationships while maintaining a organized, clean and welcoming atmosphere.
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Allstate
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United States
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Insurance
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700 & Above Employee
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Litigation Adjuster
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Apr 2022 - Present
Resolve litigation claims for the CA market and represented claims for NV. Continue to mentor new hires and assist with the onboarding process.
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Senior Represented Adjuster
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Jan 2019 - Apr 2022
Investigate and resolve complex claims with plaintiff attorneys. Train other employees within the department. Work with outside counsel to solve claims with multiple injured parties.
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MCIL Specialty Desk
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Oct 2017 - Jan 2019
Resolve complex claims with attorneys in presuit and suit status. Investigate liability and evaluate claims with insufficient limits and coordinate settlements with defense counsel and our clients.
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Senior Casualty Claims Adjuster
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May 2016 - Oct 2017
Settle complex injury claims. Mentor new adjusters and is a role model to those on our team. Makes recommendations to streamline internal processes. Delivers excellent customer service to retain customers. Engages customers to use new features like Quickfoto and Quick Card Pay for an improved customer experience.
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Comprehensive Personal Liability Adjuster
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Oct 2014 - Apr 2016
Research homeowner liability claims, resolve property claims, and settle third party injury claims with attorneys; analyze medical bills and records to evaluate catastrophic dog bites, slip and falls, burns, and fatality type losses; successfully negotiate and resolve over $500,000 in claims per month; work with health insurance professionals and attorneys to resolve liens; work with brokers to set up structured settlements; manage pending of approximately 200 files.
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Performance Consultant
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Apr 2012 - Oct 2014
Completed targeted file reviews to positively impact results; prepared complex reports, proposals, and Powerpoint presentations; designed recognition programs; employee development and cross-training; assisted Leadership Development candidates with training needs; navigated Excel to manipulate large amounts of data to identify trends and solutions to business problems
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Senior Casualty Claims Adjuster
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Dec 2008 - Mar 2012
Investigated complex third party auto injury claims including fatalities and serious injuries; handle uninsured motorist claims; analyze medical bills and records; complete first party coverage investigations; negotiate settlement with injured parties that were not represented by attorneys
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Office Trainer
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2008 - 2009
Conducted behavioral style interviews with new talent; trained new employees; facilitated ongoing education classes for Next Gen; Worked with HR department to create an onboarding system for new hires; served as an analyst for leadership to work on special projects
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Next Gen Software Trainer
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Jan 2008 - Jun 2008
Hand selected by Regional Claim Leader for this temporary assignment; Completed a train-the-trainer program in Home Office and then facilitated classes teach 200 employees on how to use Allstate's state of the art Next Gen internal software program.
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Casualty Adjuster
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2003 - 2008
Investigate auto accidents; Determine liability; Pay 3rd party injury claims and auto estimates; handle rental issues; resolve customer complaints; manage phone responsibilities; successfully multi-tasked between new files and pending of over 150 files.
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Liability Adjuster
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Aug 1999 - Dec 2002
Completed training program in Home Office; Investigated auto accidents; Determined liability; Paid property damage estimates; Delivered exceptional customer service skills that were measured by customer surveys; Multitasked between new claims and phone management; Created a mentoring program called Hand-In-Hand Mentoring program that matched new hires with tenured employees; Designed t-shirts, brochures, and authored a monthly newsletter to market the mentoring program to five states
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Education
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2001 - 2006
University of Phoenix Online
Masters in Organizational Management -
1996 - 1999
University of Arizona
Bachelor’s Degree, Emphasis in Marketing -
1994 - 1996
Ambassador University
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Community
