Experience

Outward Housing

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• HR Officer

  • Oct 2018 - Present

  • Super user of HRIS; ‘Select HR’. Lead development and launch of the online recruitment portal ‘Access Recruit’ and new DBS and reference screening system. Staff training on HRIS for Outward managers and for our parent company Newlon Housing • Produce quality data, reports and analysis relating to KPI’s and present to the Board of Directors on a monthly basis inclusive of Bradford Factor, training, return to work interviews and more. • Candidate lifecycle: Advertising for job roles using the new ‘Access Recruit’ portal, shortlisting, arranging interviews, success/regret conversations • Managing new starters ensuring references and DBS are complete ASAP and hosting induction days • Data integrity: Held audit on Right to Work documentation ensuring all 500+ employees have correct and up to date passports and ILR documentation. Also held audit on historic training records ensuring that previous records are now inserted into the system • Develop automated emails from the HRIS system to remind employees and managers of upcoming events i.e. expiry of temporary contract • Contributing information for tender proposals, TUPE & CQC audits • Close liaison with the payroll team ensuring all staff salaries, starters and leavers are updated in a timely manner Show less



UKCBC

• United Kingdom
• Higher Education
• 1 - 100 Employee

• HR Coordinator

  • Dec 2016 - Oct 2018

  • Super user on new HR and companywide software from the Access Group 'Select HR'. I successfully implemented new workflows and the mobile app for all staff members • Managing the HR Assistant and ensuring work towards their CPD is relevant • Lead HR & Marketing employee branding and candidate journey project. This is inclusive of recruitment video and why work in the higher education sector? • Providing advice and assistance on policies, procedures, legislation, and business agreements • L&D for staff. Currently implementing training requests to the software of staff members • Staff file audit, filing and tracking systems out in place • Manage HR mail box • Manage contracts, offer letters, probations and appraisals. • Role evaluations, recruitment, shortlisting, interviews and selection for UK and Dubai campuses • Annually update directors and stakeholders details of HR information Show less



Altrad Generation

• United Kingdom
• Construction
• 1 - 100 Employee

• Sales Administrator

  • Oct 2013 - Jul 2016

  • Managing various accounts from small customers to larger customers, Processing orders ready for collection or delivery • First port of call for sales reps, drivers and yard staff and ensure correct communication is always passed • Raising orders, invoices and credit notes and customer returns • Leading HR duties – collate and analyse information i.e. absence • Leading the full recruitment journey from job descriptions, advertising, screening CV’s, interview design & induction • Ensure all staff development and training is planned, dated and documented • Managing customer queries and negotiate an outcome favourable for both parties • Co-ordinate transport to ensure vehicle payloads are maximised • Correct filing for all staff and customer paperwork and ensuring all audits are passed Show less



Joseph Ash Galvanizing

• United Kingdom
• Construction
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2012 - Jul 2013

  • Focus on lead generation and ensure month on month increase in sales • Managing new and returned customer accounts, planning and visiting new and existing customers weekly • Chair weekly reviews with manager and assistant manager with updates of customer base • Monthly reports to company directors detailing activity and evidence of improvements • Focus on lead generation and ensure month on month increase in sales • Managing new and returned customer accounts, planning and visiting new and existing customers weekly • Chair weekly reviews with manager and assistant manager with updates of customer base • Monthly reports to company directors detailing activity and evidence of improvements