Experience

DUSUR CO LTD

• Education Administration Programs
• 200 - 300 Employee

• Student

  • Apr 2014 - Present



PSG Global Solutions

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Talent Acquisition

  • Nov 2013 - Mar 2014

  • Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc. • Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews • Sets up interviews between candidates and hiring managers • Is involved in recruiting passive candidates, through phone calls, emails and general relationship-building. • Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Floor Assistant

  • Jun 2012 - Jun 2013

  - Was responsible for controlling one or more programs, clients or line of business at a Convergys Contact Center.-Monitored daily operational performance, noting and identifying exceptions to performance; executing exception procedures including agent actions, system updates, and support group notifications.

• Fraud Analyst

  • Jun 2010 - Jun 2012

  - Performed inbound and outbound calls for CITIBANK, Fraud Early Warning.- Handled situations to detect and deal with Fraud cases on customer's credit cards and bank accounts.