Valerie Francis
Senior Business Analyst at Clarien Bank Limited- Claim this Profile
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Bio
Experience
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Clarien Bank Limited
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Bermuda
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Financial Services
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100 - 200 Employee
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Senior Business Analyst
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2022 - Present
Bermuda *Manage Business Analysts (on-site and off-site) to support Chief Banking Officer *Project Management - Banking and Regulatory projects *Manage Operational Risk Events for various Banking departments
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Liberty (Bermuda)
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Bermuda
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Oil and Gas
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1 - 100 Employee
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Operational Excellence Process Manager
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2017 - 2022
Bermuda
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HSBC
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United Kingdom
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Financial Services
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700 & Above Employee
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Head of Production Management
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2014 - 2017
Bermuda *Management responsibility for the Bermuda Re-engineering and Production Management team. *Responsible for planning/implementing process improvements, production quality and workflow improvements. *Advises/Executes Organizational Development, Organizational Structures and Organizational Efficiencies.
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Senior Business Analyst
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2011 - 2014
Bermuda Business Process Reengineering/Project Management
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Director Corporate Office
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2007 - 2011
*Provided oversight on all operational resources and office expenditures *Led and implemented all operational functions including Finance, Public Relations, Human Resources and IT; as well as specific BHeC mandated functions. *Designed and maintained office policy standards, services and operations. *Chaired Healthcare Proposals Committee Functions ‐ Annual review process (including actuarial review) ‐ Health insurance licensing ‐ Manage Corporate Office team ‐… Show more *Provided oversight on all operational resources and office expenditures *Led and implemented all operational functions including Finance, Public Relations, Human Resources and IT; as well as specific BHeC mandated functions. *Designed and maintained office policy standards, services and operations. *Chaired Healthcare Proposals Committee Functions ‐ Annual review process (including actuarial review) ‐ Health insurance licensing ‐ Manage Corporate Office team ‐ Human Resources (including payroll) ‐ Communications (includes new Branding, Website, PR, Social Media and Marketing etc.) ‐ Information Technology ‐ Office management ‐ Finance and Audit ‐ Audit Committee ‐ Complex Complaints & investigations Show less
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HSBC
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United Kingdom
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Financial Services
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700 & Above Employee
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AVP - Premier Relationship Manager/Officer
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2004 - 2007
Bermuda
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Butterfield Group
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Bermuda
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Banking
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700 & Above Employee
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Senior Project Manager
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1999 - 2001
Bermuda
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Cable & Wireless Bermuda
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Telecommunications
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1 - 100 Employee
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Information Technology Manager and TQM Manager
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1995 - 1999
Bermuda
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Education
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Webster University
M.A., Human Resources and Management -
Howard University
B.B.A., Insurance and Information Technology