Experience

Scrive

• Sweden
• Software Development
• 100 - 200 Employee

• Service Reliability Engineer

  • Mar 2023 - Present

• Senior Technical Support Specialist

  • Mar 2022 - Mar 2023

• 2nd Line Technical Support Specialist

  • Sep 2019 - Mar 2022

  Part of the Scrive support department as a 2nd Line Agent. I mainly support the API and similar integration related issues.



NORDIC MOBILE SERVICE AB

• Sweden

• Web Admin, Digital Marketing & SEO

  • Oct 2018 - Sep 2019

  Responsible for managing and creating online content and websites along with digital advertising through AdWords and social media. Responsible for managing and creating online content and websites along with digital advertising through AdWords and social media.



Instant Techs i Stockholm AB

• Stockholm, Sverige

• Service Technician, IC-Specialist, Store Management

  • Aug 2017 - Sep 2018

  I was part of a team that consisted of three people. We handled everything that surrounds managing a store such as economy, invoices, promotion & marketing (adwords, social media), service & repair and more. I was also specialized in micro-soldering work that included schematic-diagnostic of circuits and replacement & repair of damaged circuitry. I was part of a team that consisted of three people. We handled everything that surrounds managing a store such as economy, invoices, promotion & marketing (adwords, social media), service & repair and more. I was also specialized in micro-soldering work that included schematic-diagnostic of circuits and replacement & repair of damaged circuitry.



Nordic mobile service AB - Samsung Authorized Workshop

• Stockholm, Sweden

• Service Manager and service technician

  • Aug 2015 - Aug 2017

  Responsible for the service department in a wide and known national service franchise. I was responsible for purchase orders, updating and implementing service protocols from Samsung HQ, marketing and service of tablets and smartphones. Responsible for the service department in a wide and known national service franchise. I was responsible for purchase orders, updating and implementing service protocols from Samsung HQ, marketing and service of tablets and smartphones.



Sandgren Electronics AB

• Stockholm

• Mobile phone Service Technician (iPhonereparation, Phone Hero)

  • May 2014 - Aug 2015

  The main tasks included cellphone and tablet repairs but also providing support to customers over telephone and email, assisting customers in the reception and registering repair tickets. The main tasks included cellphone and tablet repairs but also providing support to customers over telephone and email, assisting customers in the reception and registering repair tickets.



Kooperativet hjärneken

• Stockholm, Sweden

• Personal Assistant

  • Mar 2014 - Apr 2014