Experience

Family Health Network

• Hospitals and Health Care
• 1 - 100 Employee

• Network Administrator

  • Jan 2014 - Present

  Greater Chicago Area Currently working as Network admin, especially virtualization infrastructure on prem and on cloud. Also provide Tier II support for Helpdesk/System admin team to assist any issues. Working Vcloud Air (Servers) Project and Horizon Air for VDI . Working FHN help me grow my technical skills and problem solving. I had the opportunity to learn and use different software/applications. Also attended twice VMworld Convention. My Job responsibility is not limited to virtualization, but also… Show more Currently working as Network admin, especially virtualization infrastructure on prem and on cloud. Also provide Tier II support for Helpdesk/System admin team to assist any issues. Working Vcloud Air (Servers) Project and Horizon Air for VDI . Working FHN help me grow my technical skills and problem solving. I had the opportunity to learn and use different software/applications. Also attended twice VMworld Convention. My Job responsibility is not limited to virtualization, but also configure, troubleshoot other technologies such as Call center software / phone system, printers, Efax, wireless Aruba AP, Cisco VPN, Zscaller and Backup(Druva and EMC Avamar) and DR (AWS) Details of job responsibility on my resume. Show less



Robert Morris University, Chicago, IL

• United States
• Higher Education
• 300 - 400 Employee

• Technical Support

  • Feb 2011 - Dec 2011

  chicago IL Technical Support :



Robert Morris University

• United States
• Higher Education
• 700 & Above Employee

• IT Tech

  • Feb 2011 - Dec 2011

  Icenter Computer Clinic Volunteer,  Fixed computers for the general public, university students, and professors  Installed Windows OS, virus protection programs, including AVG, Avast, and Norton  Updated hardware and software applications including Windows OS, Microsoft Office  Retrieved data from corrupted media using data recovery tools  Managed and setup staffing schedules to ensure appropriate office coverage



Hesston College

• United States
• Higher Education
• 1 - 100 Employee

• Computer Science Teaching Assistant

  • Jan 2009 - Dec 2010

  Tutored computer science students in the areas of Microsoft Office and Algebra  Provided excellent customer service based on my flexibility and availability  Assisted students with computer issues