Trish Duncan
Sales Representative at Royal LePage Locations North, Brokerage- Claim this Profile
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Bio
Sarah Pittard
Trish is incredible to work with and literally saved our house. After spending upwards of $20,000 trying to fix a flat roof we realized our contractor was an idiot and needed help. I contacted Trish in a fit of tears as my son's room was now found to have mold and hornets in it. Trish had someone on site THAT DAY. The repairs were done and 4 years later we haven't had a single issue. Her billing and customer service skills are spot on and I would recommend her to any company.
Hamish Macfie 🇨🇦
I have had the pleasure of working with Trish while she was running her roofing referral business. Not only does Trish possess a great deal of business savvy, but also brings to a work environment a sense of professionalism and high energy everyday. This coupled with her great understanding of marketing and of customer service, means that Trish seems to excel in every area of business no matter what service she is providing. I sincerely hope that I will have the pleasure of working with her again in the future.
Sarah Pittard
Trish is incredible to work with and literally saved our house. After spending upwards of $20,000 trying to fix a flat roof we realized our contractor was an idiot and needed help. I contacted Trish in a fit of tears as my son's room was now found to have mold and hornets in it. Trish had someone on site THAT DAY. The repairs were done and 4 years later we haven't had a single issue. Her billing and customer service skills are spot on and I would recommend her to any company.
Hamish Macfie 🇨🇦
I have had the pleasure of working with Trish while she was running her roofing referral business. Not only does Trish possess a great deal of business savvy, but also brings to a work environment a sense of professionalism and high energy everyday. This coupled with her great understanding of marketing and of customer service, means that Trish seems to excel in every area of business no matter what service she is providing. I sincerely hope that I will have the pleasure of working with her again in the future.
Sarah Pittard
Trish is incredible to work with and literally saved our house. After spending upwards of $20,000 trying to fix a flat roof we realized our contractor was an idiot and needed help. I contacted Trish in a fit of tears as my son's room was now found to have mold and hornets in it. Trish had someone on site THAT DAY. The repairs were done and 4 years later we haven't had a single issue. Her billing and customer service skills are spot on and I would recommend her to any company.
Hamish Macfie 🇨🇦
I have had the pleasure of working with Trish while she was running her roofing referral business. Not only does Trish possess a great deal of business savvy, but also brings to a work environment a sense of professionalism and high energy everyday. This coupled with her great understanding of marketing and of customer service, means that Trish seems to excel in every area of business no matter what service she is providing. I sincerely hope that I will have the pleasure of working with her again in the future.
Sarah Pittard
Trish is incredible to work with and literally saved our house. After spending upwards of $20,000 trying to fix a flat roof we realized our contractor was an idiot and needed help. I contacted Trish in a fit of tears as my son's room was now found to have mold and hornets in it. Trish had someone on site THAT DAY. The repairs were done and 4 years later we haven't had a single issue. Her billing and customer service skills are spot on and I would recommend her to any company.
Hamish Macfie 🇨🇦
I have had the pleasure of working with Trish while she was running her roofing referral business. Not only does Trish possess a great deal of business savvy, but also brings to a work environment a sense of professionalism and high energy everyday. This coupled with her great understanding of marketing and of customer service, means that Trish seems to excel in every area of business no matter what service she is providing. I sincerely hope that I will have the pleasure of working with her again in the future.
Credentials
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Roof top quality assurance certificate
RCI Building envelope consultantsFeb, 2012- Oct, 2024 -
Roof inspection
Carson-Dunlap home inspector course -
certainteed shingle quality specialist
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certified Velux skylight installer
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soprema certified basic flat roof installer
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Experience
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Royal LePage Locations North
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Canada
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Real Estate
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1 - 100 Employee
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Sales Representative
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May 2016 - Present
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Sale Representative
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May 2016 - Present
**Certified New Home Specialist 2019**Residential Construction Certified 2019**Rookie of the Year 2016**Chairman Club National top 1% Lifestyles North Team 2017, 2018, 2019**Expertise in Blue Mountain Village resort and area condominium resales, new development homes, permanent home or cottage, finding qualified buyers, pairing with motivated sellers. **Complex Contract Negotiations (new development home contracts, bidding wars, rental pool agreements, setting up small business, closing transaction in final agreement of purchase and sale) **Customer service management and information dissemination**Aware of Market Trends in Lifestyle communitiesIf You’re Looking For The Brokerage With Sales Momentum, You’ve Found It! We are #1 in each of the primary markets we serve — Collingwood, The Blue Mountains, Thornbury and Meaford (we only opened our Wasaga Beach office in June, 2015)We are #1 in area luxury home sales Had more than 70% of our REALTORS® as award winners, which we hope says a lot about the high quality of service they provideHelping You is what we Do! These six simple words convey much about us and about our great company: enduring success; a client-centric culture that puts the needs of those we serve ahead of our own; and the importance of family and community.A.E. LePage established his real estate company, ‘A.E. LePage – The Bungalow Specialist’ on July 2, 1913. He was a pioneer in the business of real estate, whose innovation and belief in customer service helped set the standard for the industry. And the foundations of professionalism, principled conduct and the highest moral and ethical standards remain Royal LePage’s hallmarks today. I am so happy to be a part of this progressive team. Show less
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User Testing Inc.
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Remote--Casual Part time
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Website Tester
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Dec 2014 - Aug 2016
We help companies eliminate bad user experiences. Bad experiences on websites and apps aren’t just frustrating for customers, they’re costing companies millions of dollars a year. At UserTesting, we make it easy for you to quickly get feedback from your target market so you can protect your brand, boost conversions, and provide amazing experiences. We help companies eliminate bad user experiences. Bad experiences on websites and apps aren’t just frustrating for customers, they’re costing companies millions of dollars a year. At UserTesting, we make it easy for you to quickly get feedback from your target market so you can protect your brand, boost conversions, and provide amazing experiences.
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Re/max at Blue Realty Inc., Brokerage
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156 Jozo Weider Blvd., Suite 9, The Blue Mountains
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Licensed Realtor
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Feb 2016 - Apr 2016
Licensed Realtor ready to take on clients and new listings in The Blue Mountains area (including Meaford, Thornbury and Collingwood). **Expertise in Blue Mountain Village resort condominium resales, new development homes, permanent home or cottage, finding qualified buyers, pairing with motivated sellers. **Complex Contract Negotiations (rental pool, setting up small business, closing transaction in final agreement of purchase and sale) **Customer service management and information dissemination **Aware of Market Trends in Lifestyle communities Show less
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Worldwide101
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Business Virtual Assistant
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Mar 2015 - 2016
Founded in 2009, Worldwide101 is an international virtual assistant company with team members in North America and Europe. Our goal, and hence our name, is to make it easy for businesses to access global talent, and operate in international markets. Worldwide101 equals operating worldwide, easily. Serving clients on five continents, our skilled team of professionals offers virtual support in the areas of administration, customer service, marketing automation, design, web development, and much more. One of our core specializations is multi-lingual support for businesses that want to expand into new international markets – particularly Germany and France. We provide personalized and customized virtual assistance. We get to know your business, and assign qualified team members to support you. Please see the services page for examples of what we can help you with. Identifying reliable, trustworthy and competent help has always been one of the foremost challenges of running a successful business or project – and it’s even more relevant when using remote resources. Worldwide101’s team of experienced, reliable, and vetted professionals can provide your business with support you can bank on. Show less
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Fixer on the Roof
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Canada
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Construction
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1 - 100 Employee
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Chief Fixing Officer
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Apr 2010 - Sep 2014
Former owner/operator of a roofing referral service business! Envisioned, created and marketed a web based home service roofing contractor alliance that was one of the most highly regarded online roofer contracting alliance companies in Toronto Conceptualized, developed and executed online operations and procedures for field crew and remote administration Dispatched over 100 roof leak calls per week Expanded marketing efforts to evolve to a trade referral based business Mediator for homeowner and roofing contractors disputes Developed and implemented comprehensive user friendly templates for roofing contractors and homeowners to ensure each roofer hit sales targets of $500,000 per territory Managed all contract negotiations with insurance companies and property managers to use Fixer on the roof alliance for emergency repairs and maintenance for the city of Toronto, and several cooperative town house corporations Set up and ongoing contribution for all social media Wrote all content for all web site pages, blogs, Facebook campaigns, created content rich you tube videos, engaged 1200 twitter followers had over 10,000 likes and over 200 positive reviews on homestars, angies list and google with an average 9.8 rating Lead recruiter and compliance manager for all contractors on our roster Strategic financial planning and issued quarterly reports to shareholders Sold the business to our lead roofing contractor when he reached his 1 million dollar yearly sales goal Show less
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consultant
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Mar 2010 - Aug 2010
Helping to explore the growth potential and the viability of small companies to meet their potential and become franchisable. Helping to explore the growth potential and the viability of small companies to meet their potential and become franchisable.
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Public Representative
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Oct 2008 - May 2010
Review Children's Commercials Review Children's Commercials
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supervisor
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Dec 2005 - Dec 2008
Recruited, trained and supervised a team of 30 remote data analysts Provided 30 comprehensive proactive bi-weekly work reviews to improve goal achievement and communication of corporate policies and objectives Provided weekly written and verbal feedback to project managers on how to engage remote data analysts Led research, analysis, classification and weekly reporting activities that support brand awareness for several Fortune 500 companies in the automotive and entertainment sectors, including Ford, Atlantis Alliance and Fox Entertainment, using web base data tracking system Managed up to 10 simultaneous projects in any given month, utilizing project management principles and tracking systems Analyzed marketing data to predict future trends for prime time television programming for Fox Show less
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Education
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University of Toronto
Certificate Family Mediation, Mediation -
University of Regina
BA, Psychology/Sociology