High Ticket Closer

• Oct 2019 - Present

Film Production Assistant

• Jun 2019 - Present

Canadian Import Specialist, CCS

• Jun 2017 - May 2019

Retail Manager

• Nov 2015 - Dec 2016

• Promoted from general clerk to system admin and tariff rater to retail manager within four months • Established the Ontario headquarter in Scarborough and developed 13 service locations in GTA • Structured the standard operating procedure for all retail store representatives across QC and ON • Persuaded one of the major international freight forwarding companies, Hanjin, to become strategic marketing partners, increased the profit margins by 11.8% over a two-month period • Integrated GTIN barcode into EMS system; greatly reduced labor cost by avoiding repetitive work • Arranged an emergency response plan to sustain the flow of shipment receiving and delivering • Adapted records from Excel to a relational database; enhanced data accuracy and simplified the process of recording client information and operation permit of representative offices • Developed the system to account for financial transactions by establishing the chart of accounts, resulting in precise payment tracking Show less

Database Administrator

• Jul 2012 - Feb 2016

• Participated in World Cancer Congress in 2012 as junior data analyst to interpret research statistics and indications in front of more than 80 allied health professionals • Trained to use the ARIA OIS; assisted in configuring and refining system environment • Designed and accomplished clinical research databases for three individual clinics; continuously improved the systems based on feedback from physicians, nurses, and therapists respectively • Optimized network and security configuration to ensure fluent and secured clinical operations • Directed team meetings for ASCO research projects; generated statistical reports for the PCCS and ALQ/LAQ workshops; implemented the PCU confidential printing system for the bereavement service • Assisted Mandarin-speaking patients during their medical interview with tact and diplomacy; assessed and improved patient forms for easier understanding Show less

Assistant Manager

• Oct 2014 - Aug 2015

• Improved the workplace efficiency and built sustainable workforce by introducing snack breaks rotation during evening and late night operating hours • Strengthened flow of operation by analyzing store traffic and planning staff attendance in advance • Increased the total number of client orders during the summer by 24.2% comparing to the previous year • Improved the workplace efficiency and built sustainable workforce by introducing snack breaks rotation during evening and late night operating hours • Strengthened flow of operation by analyzing store traffic and planning staff attendance in advance • Increased the total number of client orders during the summer by 24.2% comparing to the previous year

Teaching Assistant

• Sep 2009 - Apr 2012

• Recognized by professors; trained to become teaching assistant for undergraduate courses while pursuing the third year of bachelor's degree • Increased class attendance by proactively identify student essential inquiries on specific topics and introduced methods of thinking in different perspectives • Lead weekly sessions and designed assignments to reinforce key concepts from the lectures • Trained students to use laboratory equipment and introduced lab regulations • Recognized by professors; trained to become teaching assistant for undergraduate courses while pursuing the third year of bachelor's degree • Increased class attendance by proactively identify student essential inquiries on specific topics and introduced methods of thinking in different perspectives • Lead weekly sessions and designed assignments to reinforce key concepts from the lectures • Trained students to use laboratory equipment and introduced lab regulations