Melissa Mason

Client Services at Aventus Health
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Contact Information
us****@****om
(386) 825-5501
Location
Winter Park, Florida, United States, US

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Bio

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Credentials

  • HIPAA Associate (HIPAAA)
    HIPAA Training
    Jul, 2023
    - Nov, 2024
  • Naloxone Certification
    EndOverdose
    Mar, 2023
    - Nov, 2024
  • Harm Reduction Volunteer
    DanceSafe
    Aug, 2022
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Client Services
      • Aug 2022 - Present

      As a Client Services Specialist at Aventus, I am at the forefront of facilitating strong relationships between the lab and its clients. My role involves understanding client needs, addressing inquiries, and providing detailed information about the lab's services and offerings. With my communication skills, I coordinate project timelines, ensure accurate sample submissions, and collaborate internally to meet client expectations effectively. My dedication to client satisfaction and my ability to bridge communication gaps play a pivotal role in the seamless functioning of the biolab's operations. Show less

    • Administrative Assistant
      • Jul 2022 - Present

      As an administrative assistant at Aventus, I manage schedules and appointments, ensuring patients are efficiently seen and assisted. I play a key role in maintaining organized records and documents, assisting with billing, and handling patient inquiries with professionalism and empathy. My support helps streamline daily operations, allowing the healthcare professionals to focus on delivering quality care to patients.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant to Philosophy and Religion Department
      • Jan 2020 - May 2023

    • Assistant- Administrative
      • Jan 2020 - May 2023

      As an Assistant of the Rollins Philosophy and Religion Department, I played a crucial role in ensuring the smooth functioning of administrative operations. I provided comprehensive support to faculty, staff, and students, managing calendars, scheduling meetings, and organizing departmental events. With exceptional attention to detail, I handled correspondence, drafted communications, and maintained accurate records. My strong organizational skills enabled me to efficiently update databases, track budgets, and manage confidential information. By fostering strong relationships and delivering outstanding customer service, I contributed to the department's commitment to academic excellence and created a positive and productive environment for all of the Rollins family. Show less

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Jun 2022 - Jan 2023

      As the Front Desk Receptionist, I was the friendly face that welcomed guests and ensured their experience begins on a positive note. With a warm and professional demeanor, I greeted clients, answered inquiries, and provided information about our spa services. I efficiently managed appointment scheduling, coordinating multiple schedules and ensuring optimal utilization of our spa facilities. With excellent organizational skills, I handled cash transactions, maintained accurate records, and managed inventory of retail products. By delivering exceptional customer service, I contributed to creating a soothing and rejuvenating atmosphere, leaving guests with a lasting impression of our spa's commitment to relaxation and wellness. Show less

    • United States
    • Non-profit Organizations
    • 500 - 600 Employee
    • Vice President of Primary Recruitment
      • Nov 2021 - Nov 2022

      -Increased diverse membership by leveraging member networks and utilizing marketing efforts -Organized raw data and implement communication tracking systems to manage leads to yield new membership-Developed and conducted annual needs assessment to develop strategies targeting diversity and inclusion

    • Property Management Specialist
      • Nov 2020 - Nov 2021

      -Designed an efficient management schedule for the collective property of 75 members and legacy property

    • Sisterhood Programs Specialist
      • Nov 2020 - Nov 2021

      -Maintained membership through organizing chapter events that increase satisfaction with the sisterhood-Managed a given budget to create 3 events with third-party vendors

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Volunteer
      • Jan 2020 - Nov 2022

      Raised $4000 for their day-to-day operations through Pie a Pi events Coordinated events and fundraising opportunities Raised $4000 for their day-to-day operations through Pie a Pi events Coordinated events and fundraising opportunities

Education

  • Rollins College
    Bachelor of Arts - BA, Public Policy and Political Economy
    2019 - 2023
  • Seminole High School
    High School Diploma, Health Services/Allied Health/Health Sciences, General
    2015 - 2019

Community

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