Nicole Gorman

Business Relationship Manager at Marketlend
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU

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Experience

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Business Relationship Manager
      • Apr 2023 - Present

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Growth Manager
      • Oct 2021 - Present

      - To provide an end to end payment solution for businesses through real-time payments and reconciliation. - To identify payment pain points for businesses and provide easy solutions through full automation, making managing payments easy. - To provide an end to end payment solution for businesses through real-time payments and reconciliation. - To identify payment pain points for businesses and provide easy solutions through full automation, making managing payments easy.

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Business Development Manager - Corporate Prepaid Cards & Property Pay
      • Nov 2015 - Oct 2021

      Zenith Payments is the leading payments processing and prepaid card provider in Australia. Corporate Prepaid Cards incorporating Universal Gift Card (Visa and Mastercard), MyPrepaid (eftpos) and TRUST U Expense card, servicing 300 of the top 500 Australian companies. Previously owned Pinpoint Australia's Number 1 Marketing, Loyalty and E Commerce Company. Zenith Payments is a premier provider of payments processing services. I was employed as an Account Manager in the prepaid cards team in 2015. Within months of being brought on board, I established myself as an innovative and highly driven BDM which led me to be promoted to take on another business unit, Property Pay as the national BDM, followed shortly by a BDM position with prepaid cards team managing NSW/QLD as my territory. Responsibilities • Champion new partner development opportunities • Create detailed and strategic sales plans for growth. • Achieve KPI targets – sales, phone calls and customer meetings. • Develop and manage strong relationships with Head of Departments in small-large sized and corporate companies. • Run consumer, reseller and dealer Cashback promotions. • Liase with IT and company stakeholders to develop, implement, promote and fulfil new programs and ensure clients have the best onboarding experience. • Implement and fulfil Corporate Reward & Recognition programs and Referral programs. • Source and grow new business by prospecting, qualifying and winning accounts. • Key Client National Account Management; engaging and influencing key stakeholders within • Drive the delivery of competitor analysis. • Create internal prospecting ideas for targeted eDM’s and DM’s. • Train new Account Managers and BDM’s • Use and develop the customisation of the CRM tool, Dynamics and Power BI. Key Achievements - Winner of the Quarterly Business Award - Exceeding sales growth targets by 30% plus Show less

    • Australia
    • Financial Services
    • 700 & Above Employee
    • Event Consultant
      • Jul 2013 - Sep 2015

      To create, manage and execute a specialised licensee Professional Development Day events nationally for approx. 3500 delegates on a biannual basis. The Professional Development Day events run as a series of core and master class workshops, across competency areas including technical and advice, sales, relationship and business. Main responsibilities: • Management of venue acquisition and contract negotiation • Event execution including briefing & managing all stakeholders • Extensive budget management ranging from $200K to $1.26M • End to end event management of Professional Development Day road shows and other events • Manager and execute the Gala Dinner nationally, research, negotiate and book entertainment. • Supplier negotiation i.e. Catering and AV etc. focussing on cost reduction • Build and maintain effective working relationships with key stakeholders and customers across all AMP licensees, both internally and externally • Work with Licensee Events Leader on the development of agendas • Event logistics management including ‘on the ground’ management • Coordination, management and review of speakers presentations for education content only • Collate and determine exhibition stand requirements at all events • Set up pf content for the registration site. Registering delegates and closing the registrations when venues are full • Compiling and distributing lists of registered delegates to those that need the information • Preparation of marketing communications, collateral and mail lists for promotion of all events • Manage our branded material for multiple licensee events • Management of all ‘speaker material’ and communication for all events • Post event analysis and reporting Show less

    • Australia
    • Education Administration Programs
    • 200 - 300 Employee
    • Event Specialist
      • Dec 2011 - Jun 2013

      As the manager of the event department, my role is to create to plan, organise, manage and publicise the events for The Scots College, bringing the right people to the right place, at the right time. To be hands on in not only the management and implementation of The College’s events, but in the setting up of systems and procedures to streamline the events for the future. Every detail, including planning, budget and setting up a publicity campaign, right through to creating the all-important 'wow factor' Main responsibilities: • Streamline events by creating and implementing event process and guidelines • Manage and execute the College events • Build and maintain strong relationships with the client to ensure we are achieving above and beyond expectations for all events. • Mange the marketing communication and promotion of the events Show less

    • Australia
    • Events Services
    • 100 - 200 Employee
    • Event Director
      • Feb 2011 - Sep 2011

      To deliver exceptionally high quality, successful events, on time and on budget. Within my role I am to be fully accountable for the programmes under my direction and to work with the Sales team, production and client to ensure that the event brief and budget are fully understood and logistically sound and to provide proactive solutions when necessary. As an Event Director my role is also to help mentor and train Events Managers and Event Co-ordinators in the team. Main Responsibilities: • End to end account management for each event including researching and preparing proposals. • Creation of critical paths and time lines. • Manage, mentor and train event coordinators and event managers in the team • Event Styling • Conducting site inspections and onsite management • Manage accommodation, group travel and transfer arrangements • Maintain effective communication pre and post event with all stakeholders, to ensure clients needs are understood, are being met and proactive, strategic solutions are being offered. • Maintain accurate files, budgets & critical paths in order to adhere to deadlines and budgets with an emphasis on attrition and cancellation deadlines as per signed contracts, across all events. • Implement event specific systems and processes to ensure accurate and efficient event management. • Identify margin improvement where possible to ensure company targets are met/ exceeded. Show less

    • Australia
    • Business Skills Training
    • 1 - 100 Employee
    • General Manager
      • Jan 2010 - Feb 2011

      Reporting directly to the CEO, my role as the Event Manager was to organise and execute educational events & conferences nationally which can range from 6 - 12 events a month with 200 to 600 people attending. I was to oversee all event sales and logistics with a small team, I would recruit and manage casual staff when required to assist in the busy times. The role also comprised of assisting with event marketing material, create event budget/financial reports as well as build & maintain solid relationships with our speakers/presenters.Since February 2010 I have been the General Manager of Pow Wow Events, overseeing all marketing, event logistics and sales & operational management.Main Responsibilities:• General management of the team, including development of a strategic plan, working with the CEO.• Financial reporting, budgeting and to maximise profit.• Manage the event and sales team to ensure deadlines and targets are met on each project.• Project Management• Source, liaise and book new talent & experts for various topics.• Event Management and logistics• Online store, web update management.• Staff recruitment and team training.• Invoicing• Marketing• Product Management & Distribution Show less

    • Event Manager
      • Nov 2007 - Dec 2009

      • Deliver market leading events• Generate new ideas and topics, contributing new event product ideas• Researching the market and make business decisions on conference/training viability• Capture high level industry speakers and develop future trainers• Shape conference/course programs and have overall content sign off• Brief internal teams to support marketing and sales efforts• Understanding of event planning and operational principles • Exceptional customer service and highly organised Show less

    • Event Sales / Creative Assistant Producer
      • May 2006 - Sep 2006

      This role involved supporting the two MD/Producers as the Office Manager as well as maintaining my own portfolio of clients. I was required to sell a variety of unique event venues around London to high end corporate clients. I would be responsible for producing creative briefs, budgets for contractors, conduct site inspections. I convert 80% enquiries into new business deals & maintained existing relationships. I arranged travel/ accommodation when required. During this time I gained valuable experience from working on a number of high profile events, the most recent begin Fortune Forum Charity Ball which Bill Clinton & Michael Douglas attended as guest speakers, The Emerging Markets Benefit Ball & YSL Product Launch are just some of the clients I had the pleasure of working with at Shining Wit. Having predominantly blue-chip clients our range of events ranged from corporate & special events, business meetings, fashion shows & product launches. Main responsibilities: • Project Management • Generate new business opportunities • Selling of venue space and event Coordination • Proactively follow up leads and convert. • Maintain budgets • Produce production schedules and critical paths • Liaise with clients, sponsors, suppliers & venues • Convert inspections into bookings • Assist in developing the creative/themes • Maintain and develop strong corporate relationships with clients Show less

    • Event Producer
      • Dec 2005 - Mar 2006

      This position was on a contract basis with the two Managing Directors of Avalon Live to run the annual Barclays Bank Financial Planning Conference. The Conference consisted of an Exhibition, Conference & Gala Dinner at the in ICC Birmingham for 1200 delegates. My main responsibility was producing all aspects of the Exhibition which required me to liaise closely with all suppliers & client to keep within Company branding & budgets to produce an impressive display. I was involved in the exhibition design, floor plan layout, budgets & AV. During the exhibition there was a stand up canapé lunch for 1200 delegates. I was the producer onsite responsible for general smooth running of the exhibition. I was also responsible for all administrative duties & assisting with all other aspects of the conference. Main responsibilities; • Liaison with appointed external suppliers and venues (set designers, film crew, caterers) • Sign-off on concepts, creative and graphics. • Management of staff to ensure creative concept and message is delivered. • Strong ability to problem solve • Assist with filming and editing • Coordinate all exhibitor requirements • Produce and coordinate event documentation, forms and timelines • Conduct supplier and crew briefings • Onsite assistant for rig in, event and rig out • Budget management Show less

    • Event Sales Coordinator
      • Nov 2003 - May 2005

      The position was to provide administrative sales support & event management duties to 3 Executive Sales team members for the Corporate Market. As well as maintaining & organising some Corporate Clients, Sydney Unions Internal Clients, University clients & University Students Events in an organised and sequential manner, ensuring optimum yield for the department Main responsibilities • Prepare and execute quotations in events program 'Events Perfect' • Budget management • Diary management • Project Management • Build and maintain client relationships • Complete site inspections and convert in new business leads • Liaise with suppliers • Ensure all event order details are accurate • Liaise with the Operations team. • To be familiar with, promote and sell all function venues Show less

Education

  • TAFE NSW
    Diploma, Events Management
    2000 - 2002
  • Santa Sabina College

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