Membership & Communications Manager

• Jan 2022 - Present

• Oversees the building, strengthening, and maintenance of the Foundations brand and style guidelines• Develops and implements communication strategy and editorial calendar, leading all content production • Creates digital and print collateral, including annual reports, giving guides, and fundraising appeals• Maintains gift entry, acknowledgement, and receipting process• Manages membership program, stewarding donor relationships and activities• Acts as primary CRM administrator, maintaining data health, and responding to reporting requests• Led donor database migration from Salesforce to Raiser's Edge NXT• Monitors reports on industry-related news, media coverage, and research Show less

Programs & Communications Associate

• Mar 2021 - Jan 2022

• Supported Senior Grants Program Manager with grant management, programs, and events• Managed grant administration, including award notification and fund disbursements• Staffed member grantmaking, impact assessment, and engagement committees• Served as primary contact for membership program including renewals, contributions, and inquiries• Led communications and content production for newsletters, website, social media, and donor appeals

Operations & Campaign Manager

• Jun 2020 - Mar 2021

• Managed donor acknowledgment and database administration • Coordinated grant management including applications and reporting • Co-wrote institutional grant amounting to $109,700 for gender-equity programming • Planned and executed virtual fall fundraisers hosted by board members • Managed production and distribution of annual year-end appeal • Developed and maintained an internal knowledge management system • Supported Executive Director with board management • Created communications calendar to support fundraising strategy • Maintained website, quarterly newsletters, and social media networks • Coordinated with contractors and vendors on special projects • Created quantitative M&E tools to evaluate program impact Show less

Internal Communications Officer

• Sep 2018 - Jun 2020

• Created written content for staff website and information portal• Managed monthly internal newsletters for staff, volunteers, and consultants• Developed internal communication policies, strategies, tools and processes• Supported organization-wide compliance of internal policies and processes• Advised senior management on executive office communications and staff engagement• Coordinated with the international director on institutional letters for internal stakeholders• Created internal tools for project reporting and compliance tracking• Evaluated institutional strengthening project and compiled evaluation reports• Supported institutional strengthening project team on field missions to South Sudan and Ethiopia• Researched best practices for internal engagement and program development• Collaborated inter-departmentally on the launch of organization-wide initiatives• Edited and proofread organizational policies and guidelines• Developed communications and fundraising materials for institutional strengthening• Managed translations of internal content with external vendors Show less

International Communications Assistant

• Sep 2017 - Aug 2018

• Supported 7 regional communication offices with content production• Managed the JRS editorial calendar, coordinating the publication of 10 articles monthly• Created copy for social media: Twitter, Facebook, LinkedIn, Flickr, Instagram• Published daily news brief for the international office, partners, and donors• Led presentations for university students on human rights and forced migration• Supported the implementation of annual fundraising and advocacy campaigns• Contributed to advocacy position papers on issues affecting forced migrants• Represented organization at meetings with government officials and foreign dignitaries• Acted as organization delegate to global taskforce on human trafficking• Led content-gathering missions to field offices in Jordan and Lebanon• Supervised full-time communications intern• Led presentations for university students on JRS and forced migration• Wrote 13 news, testimony, and campaign articles for online publication Show less

ESL & Digital Literacy Instructor

• Sep 2018 - Jun 2019

•Led basic computer class for new arrivals twice a week •Managed digital literacy integration for existing ESL classes •Created in-home tutoring tool-kit for volunteers •Developed digital literacy curriculum •Led basic computer class for new arrivals twice a week •Managed digital literacy integration for existing ESL classes •Created in-home tutoring tool-kit for volunteers •Developed digital literacy curriculum

Project & Community Engagement Intern

• Jul 2015 - Aug 2016

• Designed and implemented adult programming with local partners on refugee resettlement • Managed communications and partnerships with government agencies, NGOs, journalists, vendors, and universities for the installation of international and national photography exhibitions • Centralized AWP’s model for localized, community-based installations of Sanctuary and Sustenance, an exhibition that explores forced migrants' journeys from displacement to reintegration, repatriation, or resettlement • Led international communications and partnerships with vendors, curators, printers, and government agencies for the installation of Sustenance: Chicago at the Milan EXPO 2015 • Translated introduction text, captions, and general remarks for Chicago and the Food Chain • Co-authored and authored grants amounting to over €30,000 • Edited and proofread communications content, exhibition material, and grant applications • Invited to attend the workshop and conference, Peacemakers 2016 Migration and Securitization of Europe: Views from the Balkan Corridors, at Koc University in Istanbul as a representative of AWP Show less

Digital Media Advisor

• Feb 2015 - Jun 2016

• Managed the circulation of ITS equipment as part of the student-run equipment loan program • Opened and closed digital media labs and equipment loan rooms • Offered students and staff support with ITS equipment, software, and hardware • Created digital media content for campus users using Adobe Creative Suite • Provided digital media consultations to students, faculty, and staff • Managed the circulation of ITS equipment as part of the student-run equipment loan program • Opened and closed digital media labs and equipment loan rooms • Offered students and staff support with ITS equipment, software, and hardware • Created digital media content for campus users using Adobe Creative Suite • Provided digital media consultations to students, faculty, and staff

Communications Intern

• Jan 2014 - May 2014