Kay Hanna

Business Analyst at Computech
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • Information Technology & Services
    • 1 - 100 Employee
    • Business Analyst
      • Aug 2017 - Present

      • Create executive level reports • Lead the team’s effort to configure SustainablePlanner for Technology Recovery Plans and DR Exercises o Created specification for executive level dashboard which displays:  Status of company’s conversion to SustainablePlanner, per portfolio, and with drill-down charting option  Number of recovery exercises per fiscal year and last 365 days, per portfolio, and with drill-down charting option o Automated recurring data extracts from ServiceNow using VBA  Documented the process so that others could run the code o Created an extensive How-To document for users to fill in the SustainablePlanner Survey • Train application support teams on technology recovery activities • Lead the team’s effort to automate various BIA data gathering activities to minimize recurring manual processes o Created a User Guide on how to fill out the automated form(s). Show less

Education

  • Eastern Michigan University
    Computer Information Systems, 3.425
    1992 - 1996
  • Jackson College
    Associate of Applied Science in Data Processing, Computer and Information Sciences and Support Services
    1989 - 1991
  • Lincoln College
    1980 - 1981
  • Illinois Central College
    1979 - 1980

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