Robert Massarotti

Assistant Vice President - Gaming Planning & Development at Galaxy Entertainment Group
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Contact Information
us****@****om
(386) 825-5501
Location
Macao SAR, MO
Languages
  • English -
  • Italian -

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Bio

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5.0

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Albert Davia

Robert's performance as an Operations Manager was always of a high standard. His quality of work and work ethic was superb and unquestionable. Robert produced systems and processes to assist his collegues and peers in performing at high levels.

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Experience

    • Hospitality
    • 700 & Above Employee
    • Assistant Vice President - Gaming Planning & Development
      • Aug 2016 - Present

    • Assistant Vice President - Premium Direct / Mass Gaming
      • Jan 2015 - Jul 2016

    • Senior Gaming Operations Manager
      • Apr 2014 - Dec 2014

    • Gaming Operations Manager
      • Apr 2011 - Mar 2014

      Manage/improve operational proficiencies for business process, gaming operations, employee administration, performance & resource management, training.

    • Lead Table Games Training Manager
      • Nov 2010 - Mar 2011

      Develop TNA and oversee all TG training for Galaxy MacauDevelop employee assessment program with corporate alignmentDevelop employee performance matrix and merit structure

    • Training Specialist Manager
      • Nov 2009 - Oct 2010

      Build a vocational gaming certificate series for TG employees Develop career progression chart for gaming employees Build a vocational gaming certificate series for TG employees Develop career progression chart for gaming employees

    • Casino Operations Manager
      • Nov 2007 - Oct 2009

      Oversee operational processes Introduce and negotiate new products to market Oversee operational processes Introduce and negotiate new products to market

    • Casino Marketing Manager
      • Sep 2006 - Apr 2007

      Introduce customer loyalty program Introduce referral programs for local/regional and international promotion Introduce customer loyalty program Introduce referral programs for local/regional and international promotion

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