Experience

Volt

• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Trainer

  • Apr 2016 - Present

  Delivers technical support advisor new hire training for advisors supporting Apple iPhones, iPads, Macintosh computers, and iCloud. Directly supervises new hire trainees and delivers corrective action if required. Prepares and submits daily training reports to Training Leadership Team. Train tenured advisors to use new Customer Relationship Management software. Performs root cause analysis using database tools and Excel to identify specific advisor behaviors that negatively impact advisor quality metrics. Prepare and conduct data driven one-on-one training and development plans for low performing advisors. Show less



Nelson Consulting

• Owner

  • Feb 2009 - Present

  Lead Generation, Seminar Sales, Business to Business Sales, Technical Sales, Event Marketing, Strategic Marketing, Sales Training. Lead Generation, Seminar Sales, Business to Business Sales, Technical Sales, Event Marketing, Strategic Marketing, Sales Training.



Hawk Security Services

• San Antonio, Texas Area

• Sales Consultant

  • Jul 2014 - Mar 2016

  I provided physical security solutions to small business and residential clients. These solutions include: Intrusion, Residential Fire, CCTV, Verified Video Surveillance, Access Control, and Managed Cloud Based Services. I provided physical security solutions to small business and residential clients. These solutions include: Intrusion, Residential Fire, CCTV, Verified Video Surveillance, Access Control, and Managed Cloud Based Services.



Intruder Alert Systems

• San Antonio, Texas Area

• Commercial Oustside Sales Manager

  • Jul 2013 - Dec 2013

  I develop new customer relationships through heavy business-to-business (B2B) cold calling, networking professional associations, and attending marketing events. I provide integrated commercial physical security solutions. My product offering includes: Analog and IP Security Camera Systems (CCTV), Access Control Systems, Cloud Based Services, Burglar and Fire Alarm Systems, Fire Alarm Inspections, and Alarm monitoring. I develop new customer relationships through heavy business-to-business (B2B) cold calling, networking professional associations, and attending marketing events. I provide integrated commercial physical security solutions. My product offering includes: Analog and IP Security Camera Systems (CCTV), Access Control Systems, Cloud Based Services, Burglar and Fire Alarm Systems, Fire Alarm Inspections, and Alarm monitoring.



CRS Texas

• San Antonio, Texas Area

• Commercial Integration Consultant

  • Feb 2013 - Jun 2013

  Designed and sold security camera (CCTV) and Point of Sale (POS) systems. Called on all levels, including senior levels, of target customer organizations to discover customer needs. Performed pre-sale site surveys to define project requirements. Processed incoming orders. Inspected bill of materials (BOMs) and statements of work (SOWs). Tracked projects to ensure on-time completion. Conducted post installation follow-up with customers, ensuring commitments were met and affirming customer satisfaction once the systems were installed. Show less



ASG Security

• Security and Investigations
• 200 - 300 Employee

• Commerical Sales Representative

  • Sep 2011 - Feb 2013

  Created new market share by selling a broad range of products and services to new customers. Sold add-ons, amended, and converted existing customer systems to meet the customers’ expectations. Designed systems, prepared final contracts for signature, and processed work orders. Sold products including: Honeywell Vista and 2-Gig Intrusion, Honeywell Silent Knight Fire Alarm, Honeywell Analog and IP CCTV, AiPhone, Brivo, and Honeywell NetAXS Access Contrrol, and cloud services including: Alarm.com and Total Connect.com Show less



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• Sales Representative

  • 2007 - 2009

  Sold home, auto and life insurance to individuals through employer groups, professional associations and alumni associations. Presented to large 100+ person employer groups. Prospected for new accounts. Organized and conducted marketing events, trade shows and seminars. Processed high call volume. Provided customer service by assisting in product election. Sold home, auto and life insurance to individuals through employer groups, professional associations and alumni associations. Presented to large 100+ person employer groups. Prospected for new accounts. Organized and conducted marketing events, trade shows and seminars. Processed high call volume. Provided customer service by assisting in product election.



New Life Toner

• San Antonio, Texas Area

• Printer Sales Manager

  • 2005 - 2007

  Sold Xerox high-end color printers, network scanning, and document management products. Led business development efforts by winning major accounts including HEB, Vutex, NorthSide Independent School District, and University of Texas Health Science Center. Played a key role in making New Life Toner the top Xerox reseller in the its region. Sold Xerox high-end color printers, network scanning, and document management products. Led business development efforts by winning major accounts including HEB, Vutex, NorthSide Independent School District, and University of Texas Health Science Center. Played a key role in making New Life Toner the top Xerox reseller in the its region.



Microteja

• San Antonio, Texas Area

• Sales Manager

  • 2003 - 2005

  Managed all aspects of sales and marketing. Created and conducted seminars to educate architects and energy managers about Microteja product line. Developed technical presentations, product datasheets, and created web sites. Wrote scope of effort proposals. Created job cost estimates. Managed all aspects of sales and marketing. Created and conducted seminars to educate architects and energy managers about Microteja product line. Developed technical presentations, product datasheets, and created web sites. Wrote scope of effort proposals. Created job cost estimates.



TallyGenicom

• United States
• Computer Hardware
• 1 - 100 Employee

• District Sales Manager

  • 2001 - 2003

  Generated revenue from the sale of industrial computer printers throughout a 4-state territory. Recruited, trained, and motivated resellers, which ensured high levels of sales. Pioneered the launch of reseller sales campaigns in support of revenue growth initiatives. Won major accounts including Dell Computer Corporation, AMEDD, Tricare, and The City of San Antonio. Generated revenue from the sale of industrial computer printers throughout a 4-state territory. Recruited, trained, and motivated resellers, which ensured high levels of sales. Pioneered the launch of reseller sales campaigns in support of revenue growth initiatives. Won major accounts including Dell Computer Corporation, AMEDD, Tricare, and The City of San Antonio.



DataSeek

• Senior Account Representative

  • 1999 - 2001

  Sold new as well as refurbished Sun and IBM UNIX servers, storage, and storage management software. Negotiated the purchase of refurbished systems for resale. Landed new accounts including Chicago Tribune, Conoco, Texaco, and El Paso Electric, which encompassed $1.5 million in annual sales. Sold new as well as refurbished Sun and IBM UNIX servers, storage, and storage management software. Negotiated the purchase of refurbished systems for resale. Landed new accounts including Chicago Tribune, Conoco, Texaco, and El Paso Electric, which encompassed $1.5 million in annual sales.