Freddy Reinoso
Operations Analyst at NYC Ferry- Claim this Profile
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Spanish Professional working proficiency
Topline Score
Bio
Credentials
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New York Real Estate License
New York Real Estate InstituteApr, 2016- Oct, 2024 -
Intelligent Selling of Interactive Advertising - Level I
Laredo Group, Inc.Mar, 2012- Oct, 2024 -
Intelligent Selling of Interactive Advertising - Level II
Laredo Group, Inc.Mar, 2012- Oct, 2024
Experience
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NYC Ferry
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United States
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Hospitality
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1 - 100 Employee
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Operations Analyst
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Jun 2021 - Present
• Gather and analyze data, evaluate alternatives, make recommendations regarding operations and service, while preparing a narrative reflecting my statistical report of findings. • Coordinate dispatch center operations and activities with direction from the Operations Director and other department heads to ensure seamless and integrated operations and customer service. • Monitor and evaluate service quality to ensure compliance with service and procedural standards, including but not limited to investigation of complaints, with recommendations for corrective action. • Work cooperatively and effectively utilizing radio, telephone and a varied of computer technology. • Maintain accurate records and files using Excel spreadsheets. Show less
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The Chairseven Companies
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Account Manager
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Jun 2019 - Mar 2020
As a technology advisory firm, I’m tasked with helping clients map and solve business challenges using management software and consulting. • Generate custom risk reports to empower employees to make smarter and safer business decisions • Communicate with clients to acknowledge, track, and implement any requirements to improve product quality, reduce product recalls and ensure compliance • Organize all documents into a a centralized database with approval workflows and audit trails • Ensure compliance with all management records Show less
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Spanish Broadcasting System
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United States
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Broadcast Media Production and Distribution
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200 - 300 Employee
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Account Executive
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Jul 2017 - Apr 2018
• Maintained accounts such as Coca-Cola, Lionsgate, Jim Beam, Tito’s Vodka, Goya and more • Successful record of surpassing aggressive monthly sales goals • Established and maintained strong relationships with clients and agencies in the Hispanic market • Responsible for providing weekly status reports and forecast projection reports • Optimize digital campaigns in-flight in order to achieve cost efficiencies • Maintained accounts such as Coca-Cola, Lionsgate, Jim Beam, Tito’s Vodka, Goya and more • Successful record of surpassing aggressive monthly sales goals • Established and maintained strong relationships with clients and agencies in the Hispanic market • Responsible for providing weekly status reports and forecast projection reports • Optimize digital campaigns in-flight in order to achieve cost efficiencies
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National Advertising Director
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Aug 2000 - Jul 2016
Developed client specific concepts and programs to drive incremental print, digital and mobile reveune. • Managed and nurtured relationships and did everything possible to make sure our partners were satisfied. • Negotiated revenue-generating strategic partnerships that increased sales by 70% in 2013 . • Acted as partner with sales reps to develop sales strategy and drive category growth. • Participated in brainstorming sessioins with sales and account management teams to answer RFP’s. • Managed production schedules for projects within a deadline-oriented department. • Participated in the creation of the Antenna Digital Media Group which produced more than 8 Million in revenue in its first year. Show less
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Education
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2020 - 2021
Springboard
Data Analytics Career Track Certification -
1999 - 2001
BOROUGH OF MANHATTAN COMMUNITY COLLEGE [CUNY
Associates Degree, Applied Science; Business Management
Community
