Healthcare Supply Chain Solutions Consultant

• Oct 2017 - Present

Sr. Implementation Consultant

• Oct 2016 - Sep 2017

Manager of Supply Chain Logistics & Inventory Planning

• 2011 - 2014

KEY CONTRIBUTIONS: • Realized 97.66% order fill rate for storeroom items and increased inventory turns from 5 in 2011 to 15 in 2013. • Optimized service levels, inventory replenishment, and tracking capabilities through reengineering of all inventory and distribution processes/workflows, in addition to upgrading PeopleSoft Inventory Module from 8.8 to 9.1. • Improved handling, inspection, receipt, and delivery procedures for human tissue products by implementing new chain of custody procedure, satisfying a new Joint Commission requirement. • Expanded organizational functionalities through introduction of lead days, landed cost, advance shipping receipt, and purchase order acknowledgement practices. • Championed integration of key operational components during Hennepin Faculty Associations and HCMC corporate merger. • Slashed supply chain costs $750K by executing transition from existing resupply method to Low Unit of Measure (LUM) distribution model. • Played instrumental role as inventory expert during Minimal Latex Environment project initiative, managed prime vendor conversion from Medline to Owens & Minor, and headed purchase and implementation of new inventory/warehouse management software system. From 2007-2010, provided patient care and volunteered in various roles, while earning a Supply Chain Management Master Certification.

Vice President - Operations / Corporate Operations Manager

• 2001 - 2006

KEY CONTRIBUTIONS: As Vice President, Operations (2004-2006): • Restructured logistics organization into an efficient, profitable unit by consolidating warehousing operations, negotiating more cost-effective carrier rates, strategically allocating resources, and leveraging technical solutions to eliminate inefficiencies. • Slashed inventory 15% through implementation of advanced forecasting techniques, thereby optimizing product sourcing, improving vendor relationship management, and enabling automation of inventory supply at remote warehouse locations. • Bolstered productivity and organizational efficiency via optimizing functionality of software platform, consolidating corporate cell phone program, upgrading telephone system, and facilitating PC utilization training. As Corporate Operations Manager (2001-2004): • Decreased operating costs by $1.2M following a comprehensive spend analysis, in addition to negotiating capital expenditures and implementing financial controls. • Played an instrumental role in dramatically improving warehouse throughput, resource utilization, LTL carrier consolidation, and inventory accuracy. Successfully implemented advanced warehouse management system. • Optimized customer service capabilities and elevated customer satisfaction ratings by restructuring customer service department, transitioning customer service support into territory-based model. • Boosted employee satisfaction ratings/morale through standardization of HR/benefits package, development of PTO program, introduction of 401(k) and savings plans, and establishment of incentive programs. • Reduced days sales outstanding (DSO), virtually eliminating outstanding debt, by introducing new credit policy.

President

• 1996 - 2001

KEY CONTRIBUTIONS: • Generated $75M in sales revenue and realized 12% growth over prior year through company-wide deployment of new sales and operational strategies. • Reduced labor requirements and increased productivity, driving sales revenue per employee from $500K to $750K, by streamlining workflow and approval processes. • Elevated bottom-line sales performance through revitalization of customer and vendor relationships while reinforcing corporate brand within marketplace. • Embedded a productive, team-focused corporate culture, reduced interdepartmental conflicts, and improved employee retention/morale by fostering open communication, conducting employee development and training, assembling cross-functional work teams, and facilitating frequent, formalized meetings. Achieved early career success as Corporate Operations Manager (1998-2000) and as Corporate Inside Sales Manager (1996-1998) at Power/mation Division, Inc., and as Branch Operations Manager at WESCO Distribution, Inc.