Denise Carpenter, ICD.D, GCB.D

Independent Chair of the Board of Directors at Blue Cross of Canada
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA

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Greg Holman

Denise Carpenter is a very skilled and talented strategy executive with terrific strategic vision and concern for seeking strategic growth that gets stakeholder trust, which is what brought us together. I have the utmost respect for Denise, and would highly recommend her as a CEO or board member to any company who would seek growth and leverage stakeholder advocacy to achieve it. Denise was one of six top decision-makers at EPCOR when we worked together, and she was responsible for the organization’s positioning strategy, public policy influence and reputation strategy. Turning around a major public company's reputation when it has faltered is always an incredible challenge. At EPCOR, Denise built a great team and functional group strategy that did precisely that with creativity and distinction. During her tenure Denise did an amazing job turning around and improving EPCORs reputation which had faltered prior to her being recruited to take on that challenge. No small feat. It was my pleasure to work with Denise and be on her team to help develop the brand, value and vision strategy for both EPCOR and Capital Power Corporation, prior to it being spun off as a new entity; and to be her consulting partner on government, media, investor and stakeholder communications ideation and strategy development for the launch.

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Credentials

  • Competent Boards Global Certificate and Designation
    Competent Boards
    Mar, 2022
    - Nov, 2024
  • WGOB Mentorship Program - Mentor
    WGOB
    Mar, 2022
    - Nov, 2024
  • Certified Professional Coach
    International Coaching federation
    Sep, 2020
    - Nov, 2024
  • ICD.D
    Institute of Corporate Directors
    Jan, 2009
    - Nov, 2024
  • Accreditation in Public Relations (APR Designation)
    Canadian Public Relations Society
    Jan, 1995
    - Nov, 2024

Experience

    • Canada
    • Insurance
    • 1 - 100 Employee
    • Independent Chair of the Board of Directors
      • Jun 2022 - Present

    • Canada
    • Non-profit Organization Management
    • 200 - 300 Employee
    • Independent Board Director, Chair of the Human Resources and Compensation Committee (HRCC).
      • May 2021 - Present

    • Canada
    • Financial Services
    • 100 - 200 Employee
    • Board Director
      • Feb 2021 - Present

      Cashco Financial Inc. is a champion for the underbanked in Canada. Using business as a force for good, Cashco aligns business strategy with purpose: to provide relief today and hope for tomorrow. Cashco Financial Inc. is a champion for the underbanked in Canada. Using business as a force for good, Cashco aligns business strategy with purpose: to provide relief today and hope for tomorrow.

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Chairperson
      • Jul 2020 - Present

    • Canada
    • Utilities
    • 1 - 100 Employee
    • Chair Of The Board Of Directors
      • Jan 2020 - Present

      EnerFORGE is a leading enabler of critical energy and communications infrastructure. Our mission is to help customers forge an optimized energy pathway through flexible and affordable approaches to power innovation, including a full suite of customizable design, build, own, finance and operate services. EnerFORGE is a leading enabler of critical energy and communications infrastructure. Our mission is to help customers forge an optimized energy pathway through flexible and affordable approaches to power innovation, including a full suite of customizable design, build, own, finance and operate services.

    • Canada
    • Business Consulting and Services
    • Founder and Chief Executive Officer
      • 2009 - Present

      An experienced senior executive, Board Chair and Director, and Executive Coach, with extensive experience in a variety of businesses and governance structures, including heavily-regulated industries and dynamic public policy environments. I have a strong track record in building relationships that deliver value to multiple stakeholders in complex business, government and not-for-profit environments. My practice draws on extensive business experience and skills in aligning competing interests to help senior executives bring out the best in themselves and their organizations. I provide highly customized one-on-one coaching and advice to give senior executives context-driven support, build their self-awareness and confidence, while accelerating their development by focusing on how they can be most successful in their organization. Show less

    • Canada
    • Utilities
    • 1 - 100 Employee
    • Chair of The Board Of Directors
      • 2014 - Present

      Oshawa Power, a subsidiary of Oshawa Power & Utilities Corporation, and affiliate of fiber optic, district energy and renewable generation businesses, is the local hydro-electric distribution company that supplies safe, reliable, and efficient electricity distribution services to over 58,000 customers in the city of Oshawa. Board Director (2014 - present) Board Chair (2017 - present) Vice Chair, Governance Chair (2014 - 2017) Oshawa Power, a subsidiary of Oshawa Power & Utilities Corporation, and affiliate of fiber optic, district energy and renewable generation businesses, is the local hydro-electric distribution company that supplies safe, reliable, and efficient electricity distribution services to over 58,000 customers in the city of Oshawa. Board Director (2014 - present) Board Chair (2017 - present) Vice Chair, Governance Chair (2014 - 2017)

  • Synergy North
    • Thunder Bay, Ontario
    • Director
      • 2012 - Present

      Synergy North (formerly Thunder Bay Hydro) is responsible for servicing electricity to the City Of Thunder Bay and the City of Kenora. Synergy North is managed by the Board of Directors. Board Director (2012 - present) Audit Chair (2016 - 2021) Acquisitions Committee (2017 - 2021) Vice Chair (2018 - 2022) Director 2022 to present Synergy North (formerly Thunder Bay Hydro) is responsible for servicing electricity to the City Of Thunder Bay and the City of Kenora. Synergy North is managed by the Board of Directors. Board Director (2012 - present) Audit Chair (2016 - 2021) Acquisitions Committee (2017 - 2021) Vice Chair (2018 - 2022) Director 2022 to present

    • Canada
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Climate Strategy Advisory Board
      • Sep 2020 - Jan 2023

    • Canada
    • Events Services
    • 1 - 100 Employee
    • Inaugural Chair Of The Board Of Directors
      • 2018 - Jan 2022

      Canada’s Great Kitchen Party is built on a solid foundation of bringing people together in celebration and elevation of Canadian culture. We have 13 years of growth and success and have given $15 million to support Canada’s elite amateur athletes. In 2018, the charitable impact broadened so that now three national charities benefit, each associated with one of the three pillars of the project. Canada’s Great Kitchen Party is built on a solid foundation of bringing people together in celebration and elevation of Canadian culture. We have 13 years of growth and success and have given $15 million to support Canada’s elite amateur athletes. In 2018, the charitable impact broadened so that now three national charities benefit, each associated with one of the three pillars of the project.

    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Interim Chief Operating Officer
      • May 2019 - Aug 2019

      A small multifaceted private health care facility (long term care, assisted living, independent living). Short-term engagement to reorganize the operation. A small multifaceted private health care facility (long term care, assisted living, independent living). Short-term engagement to reorganize the operation.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Advisory Board Member
      • 2017 - 2019

      Difenda is an industry-leading cyber security firm. Difenda incorporates big data analytics, machine learning technologies, and artificial intelligence to prevent, detect, and respond against sophisticated cyber threats. Difenda is an industry-leading cyber security firm. Difenda incorporates big data analytics, machine learning technologies, and artificial intelligence to prevent, detect, and respond against sophisticated cyber threats.

    • Canada
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Interim Executive PrescribeIT
      • 2017 - 2019

      Infoway helps to improve the health of Canadians by working with partners to accelerate the development, adoption and effective use of digital health across Canada. Infoway is an independent, not-for-profit organization funded by the federal government. Built the pan-Canadian integrated electronic prescribing solution team (PrescribeIT), trained and coached the leaders for demonstrated success by using an innovative research methodology to understand the root problem. Led as strategy and subject matter expert who influenced business designs at the executive table. Show less

    • Advisor to the CEO and Board of Directors
      • 2017 - 2019

      Owned by the City of Newmarket, with an asset base of approximately $100M and 45,000 customers. Developed the vision, mission, corporate strategy, governing process and terms of reference, including go-forward strategies for three of the five entities, in preparation for the retirement of the long-term CEO. Owned by the City of Newmarket, with an asset base of approximately $100M and 45,000 customers. Developed the vision, mission, corporate strategy, governing process and terms of reference, including go-forward strategies for three of the five entities, in preparation for the retirement of the long-term CEO.

    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • President and Chief Executive Officer
      • 2013 - 2016

      A 6,500 member-driven association charged with optimizing drug education and engaging stakeholders in dialogue to enhance the sustainability of Canada’s healthcare system with innovative solutions. Representing the executives who lead the business of Canada’s chain and banner pharmacies, led and coached four direct and 16 indirect reports through a radical transformation, managing a $3M OPEX budget and $5M P&L portfolio. Transformed and restructured the governance, Board and staff when the pharmacy industry’s profit margin was threatened, and the government reduced generic drug pricing and eroded revenue. Show less

    • Canada
    • Public Policy Offices
    • 1 - 100 Employee
    • President and CEO
      • 2009 - 2012

      Non-profit with 100 members across the Canadian and International nuclear sector, advocate of nuclear technology in Canada, active participant in regulatory and environmental affairs. Built the CNA to be a respected voice and engaged partner with governments and stakeholders in policy discussions and industry strategic direction. Non-profit with 100 members across the Canadian and International nuclear sector, advocate of nuclear technology in Canada, active participant in regulatory and environmental affairs. Built the CNA to be a respected voice and engaged partner with governments and stakeholders in policy discussions and industry strategic direction.

    • Board Director and Governance Chair
      • 2008 - 2010

      Biotech startup. Biotech startup.

    • Canada
    • Utilities
    • 700 & Above Employee
    • Senior Vice President, Public & Government Affairs
      • 2003 - 2009

      Commercial electricity and water utility developer and provider, owned by the City of Edmonton, operating electrical transmission and distribution networks, water and wastewater treatment facilities and infrastructure in Canada and the US. Built the reputation and achieved respect for EPCOR as a commercial entity, by working with the shareholders, stakeholders, and employees, enabling EPCOR to operate as a commercial entity and diversify, then take a large portion of the organization public. This was achieved with the Capital Power IPO in 2009. Show less

    • Canada
    • Higher Education
    • 100 - 200 Employee
    • Director & Vice Chair
      • 2003 - 2009

    • United States
    • Public Relations and Communications Services
    • 700 & Above Employee
    • Executive Vice President & General Manager, Western Canada
      • 1985 - 2003

      Global communications and engagement firm in 78 cities and 34 countries with a network extending to 126 cities in 81 countries. Reported to Canadian CEO and member of the executive team building the Western Canadian practice into a leading communications and public affairs consultancy with 100+ practitioners in eight offices across Canada. Personal counsel to Canadian industrial clients and governments focused on changing public policy to enable growth. Global communications and engagement firm in 78 cities and 34 countries with a network extending to 126 cities in 81 countries. Reported to Canadian CEO and member of the executive team building the Western Canadian practice into a leading communications and public affairs consultancy with 100+ practitioners in eight offices across Canada. Personal counsel to Canadian industrial clients and governments focused on changing public policy to enable growth.

Education

  • Adler Graduate Professional School
    Foundations of Professional Coaching
    2019 - 2019
  • University of Toronto - Rotman School of Management
    Enterprise Enterprise Risk Oversite for Directors
    2017 - 2017
  • Chartered Professional Accountants of Canada (CPA Canada)
    Fundamentals of Audit Committee Membership
    2016 - 2016
  • Harvard Law School
    Harvard Negotiation Institude, Negotiation Workshop
    2014 -
  • University of Toronto - Rotman School of Management
    Institute of Corporate Directors (ICD.D designation), Directors Education Program (DEP) (2009)Crown Director Effectiveness (2015)
    2008 - 2009
  • MacEwan University
    Business Administration, Business Administration and Management, General
    1981 - 1983
  • MacEwan University
    Advertising and Public Relations, Communications
    1979 - 1981
  • Competent Boards
    2022 -
  • Competent Boards
    GCB.D ESG and Climate Certification
    2022 -

Community

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