R. Wade Hodges
Technical Support Administrator at The Galloway School- Claim this Profile
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Topline Score
Bio
Daniel Clendening
Wade is a fabulous technical resource and a real asset to any team. During his time at Reed Business Information he had an amazing impact on the quality of our technology offerings and worked his way up through the ranks to be a leader in the company. His "Can-Do" attitude and willingness to find creative solutions are a great benefit to everyone and even though we no longer work together, I still rely on him for these qualities and know he is highly respected for these qualities in his current position. I highly recommend Wade, as he is a great asset and addition to any team.
Daniel Clendening
Wade is a fabulous technical resource and a real asset to any team. During his time at Reed Business Information he had an amazing impact on the quality of our technology offerings and worked his way up through the ranks to be a leader in the company. His "Can-Do" attitude and willingness to find creative solutions are a great benefit to everyone and even though we no longer work together, I still rely on him for these qualities and know he is highly respected for these qualities in his current position. I highly recommend Wade, as he is a great asset and addition to any team.
Daniel Clendening
Wade is a fabulous technical resource and a real asset to any team. During his time at Reed Business Information he had an amazing impact on the quality of our technology offerings and worked his way up through the ranks to be a leader in the company. His "Can-Do" attitude and willingness to find creative solutions are a great benefit to everyone and even though we no longer work together, I still rely on him for these qualities and know he is highly respected for these qualities in his current position. I highly recommend Wade, as he is a great asset and addition to any team.
Daniel Clendening
Wade is a fabulous technical resource and a real asset to any team. During his time at Reed Business Information he had an amazing impact on the quality of our technology offerings and worked his way up through the ranks to be a leader in the company. His "Can-Do" attitude and willingness to find creative solutions are a great benefit to everyone and even though we no longer work together, I still rely on him for these qualities and know he is highly respected for these qualities in his current position. I highly recommend Wade, as he is a great asset and addition to any team.
Credentials
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Jamf Pro Certified Admin
JamfMay, 2019- Nov, 2024 -
Certified Casper Administrator
JamfNov, 2016- Nov, 2024 -
A+
CompTIA -
Casper Certified Technician
Jamf
Experience
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The Galloway School
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United States
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Primary and Secondary Education
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100 - 200 Employee
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Technical Support Administrator
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Jul 2014 - Present
Providing primary technology support for Faculty and Staff of independent day school serving students in preschool through grade 12. Currently the administrator and engineer for the school's 1:1 laptop program for middle and upper learning students. Also on-site support for stand-alone labs, classroom and teacher computers, both Macintosh and PC. Support extends to breakfix of interactive classroom technology and A/V needs. Providing primary technology support for Faculty and Staff of independent day school serving students in preschool through grade 12. Currently the administrator and engineer for the school's 1:1 laptop program for middle and upper learning students. Also on-site support for stand-alone labs, classroom and teacher computers, both Macintosh and PC. Support extends to breakfix of interactive classroom technology and A/V needs.
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Emory University
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United States
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Higher Education
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700 & Above Employee
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Senior Desktop Consultant
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Apr 2010 - Jul 2014
Provided multi-tiered support for faculty/staff of the Emory University School of Medicine and its affiliated departments. Directly supported five departments (over 160 machines) and helped fulfill their needs in procurement, deployment, troubleshooting and upgrades to technology solutions for their academic and healthcare responsibilities. Designed, implemented and managed new central imaging solution for all SOMITS supported machines. Provided multi-tiered support for faculty/staff of the Emory University School of Medicine and its affiliated departments. Directly supported five departments (over 160 machines) and helped fulfill their needs in procurement, deployment, troubleshooting and upgrades to technology solutions for their academic and healthcare responsibilities. Designed, implemented and managed new central imaging solution for all SOMITS supported machines.
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Freelance Support
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Nov 2009 - Mar 2010
Worked to service old and new clients as a freelance contractor. Worked to service old and new clients as a freelance contractor.
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Womble Carlyle Sandridge & Rice, LLP
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United States
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Law Practice
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200 - 300 Employee
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Deskside Services Specialist
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2005 - 2009
Provided immediate assistance for Atlanta branch of lawfirm employing over 1,400 nationwide. Directly supported one of five firm Practice Group leaders, over 75 full-time members and additional associates and staff. Supported < 120 mixed IBM laptop and Dell desktop systems, including asset management, tier 2 software support and breakfix. Provided immediate assistance for Atlanta branch of lawfirm employing over 1,400 nationwide. Directly supported one of five firm Practice Group leaders, over 75 full-time members and additional associates and staff. Supported < 120 mixed IBM laptop and Dell desktop systems, including asset management, tier 2 software support and breakfix.
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Marsh
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United States
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Insurance
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700 & Above Employee
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Local Technology Coordinator
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2004 - 2005
Provide immediate on-site assistance for Atlanta branch of worldwide insurance/risk management organization employing over 30,000 worldwide. Directly supported over 35 top level Managing Directors. Provide immediate on-site assistance for Atlanta branch of worldwide insurance/risk management organization employing over 30,000 worldwide. Directly supported over 35 top level Managing Directors.
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Founder/Consultant
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2002 - 2004
Off-hours consulting business to manage a small number of home office and small-business projects. Off-hours consulting business to manage a small number of home office and small-business projects.
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Reed Business Information
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IT Services and IT Consulting
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700 & Above Employee
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Senior Technical Support Specialist
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2001 - 2004
As Team Lead, supported < 400 on-site and < 400 off-site employees using Dell and Compaq desktop and laptop PCs. Analyzed and resolved system and operational problems and issues to ensure minimal loss of work to business units As Team Lead, supported < 400 on-site and < 400 off-site employees using Dell and Compaq desktop and laptop PCs. Analyzed and resolved system and operational problems and issues to ensure minimal loss of work to business units
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Associated Construction Publications (ACP)
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Publishing Technology Support
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1999 - 2001
Provided sole support for Associated Construction Publications (ACP) electronic prepress unit, employing < 200 employees (local and remote) for designing 15 national monthly and semi-monthly trade magazines. Purchased by Reed Business Information. Provided sole support for Associated Construction Publications (ACP) electronic prepress unit, employing < 200 employees (local and remote) for designing 15 national monthly and semi-monthly trade magazines. Purchased by Reed Business Information.
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Education
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Tusculum College
BA with Honors, English-Communications & Philosophy