Experience

SERVICE DESIGN COLLEGE

• Spain
• Design
• 1 - 100 Employee

• Service Design Course Mentor

  • Sep 2020 - Present



Arts and Humanities Research Council (AHRC)

• United Kingdom
• Research
• 100 - 200 Employee

• LDoc Research Fellow

  • Oct 2017 - Present

  Funded by the UK Arts and Humanities Research Council, LDoc is a collaboration between three internationally leading London based higher education institutions: the Royal College of Art (RCA), Kingston University (KU) and University of the Arts London (UAL) The Centre provides cross-institutional PhD studentships and training, working in collaboration with key industry partners. Funded by the UK Arts and Humanities Research Council, LDoc is a collaboration between three internationally leading London based higher education institutions: the Royal College of Art (RCA), Kingston University (KU) and University of the Arts London (UAL) The Centre provides cross-institutional PhD studentships and training, working in collaboration with key industry partners.



Crown Commercial Service

• United Kingdom
• Government Administration
• 700 & Above Employee

• Service Designer

  • Oct 2021 - Feb 2022

  • I improved suppliers’ onboarding experience to CCS. • Together with a Senior Researcher I secured funding for future E2E digital service research. • I integrated a service design approach into existing projects. • I improved suppliers’ onboarding experience to CCS. • Together with a Senior Researcher I secured funding for future E2E digital service research. • I integrated a service design approach into existing projects.



Central Saint Martins, University of The Arts London

• United Kingdom
• Higher Education
• 300 - 400 Employee

• Teaching Assistant

  • Oct 2020 - Oct 2021

  MA Material Features MA Material Features



BBC

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• UX and Service Designer - iPlayer

  • Jul 2020 - Aug 2021

• UX and Service Designer - Systems + Service Design

  • Apr 2019 - Jul 2020

  • Together with my team, I transformed the pitching and commission system and service and made the commissioning of the new content more accessible, futureproof and transparent. • Together with my team, I introduced an agile, human-centred, co-designing approach to traditionally tech-driven projects.• I embedded accessibility standards in the redesign project of the BBC’s radio studio, ensuring the studio could be used for broadcasting even during the pandemic.

• Motion Graphic & Data Visualisation Designer

  • Sep 2014 - Mar 2019

  • I helped editorial teams visually communicate complex information across platforms with storytelling and data-driven animated content to engage and inform the audiences on the biggest, most significant stories, providing insightful, personal and shareable visual explanations.• I designed visual identities for BBC's flagship shows, Newsnight, World Service 2020, Focus on Africa, BBC World and BBC News products. • I designed and executed the first #AR project for #Newsnight using #VizArt software. • I developed and delivered a visual identity for one of the shows of the BBC World Service 2020 project, one of the biggest government investments in enhancing BBC News services worldwide. Ensuring the design is embedded in an understanding of the viewers' and users' needs.



Sauce Design Ltd.

• United Kingdom
• Design

• Senior Digital Designer

  • Dec 2011 - Jul 2015

  Sauce is a small consultancy dedicated to achieving big results for clients such as the global market research company Hall&Partners, The Royal Opera House, Parker Knoll and GSK. We work across sectors, with corporates, retailers and charities; leisure industry, government and public sector clients. Whatever the project, from a global brand identity to UI, we apply the same exacting standards, working closely with our clients to achieve something exceptional. That may be why so many of them have been working with us for years, and treat us as a dedicated branding and design extension to their own in-house team. We offer consultancy in branding, in design for print & new media and in advertising, and can also call on in-house photographers and illustrators. For Sauce, it’s not the size or scope of the project that matters: it’s the opportunity to make a difference through our strategic creativity and our dedication to achieving a perfect result.



City, University of London

• United Kingdom
• Higher Education
• 700 & Above Employee

• London City Incubator Design Researcher

  • Oct 2013 - Jan 2014

  • As a design research intern, I helped PhD and MIB researchers develop strategies and routes to commercial markets for the new technologies developed at London City University. • By bringing my design thinking knowledge and user-centred approach, I played a crucial part in keeping our users at the core of new products and services. • As a design research intern, I helped PhD and MIB researchers develop strategies and routes to commercial markets for the new technologies developed at London City University. • By bringing my design thinking knowledge and user-centred approach, I played a crucial part in keeping our users at the core of new products and services.



Nova TV

• Croatia
• Broadcast Media Production and Distribution
• 300 - 400 Employee

• Art Director

  • Jan 2009 - Jul 2011

• Head of Visual Journalism Department

  • Aug 2006 - Jan 2009

• Motion Graphic & Data Visualisation Designer

  • Jan 2005 - Aug 2006



B GLAD Production

• Footloose Musical performer

  • 2010 - 2011