IT Manager

• Dec 2020 - Present

Vice President

• Sep 2014 - Present

One of the board members for the HOA in my neighborhood. Help make community decisions that affect all aspects of the Home Owners Assoc. One of the board members for the HOA in my neighborhood. Help make community decisions that affect all aspects of the Home Owners Assoc.

Charity Liaison

• Aug 2021 - Sep 2023

Works directly with the organization's chosen charity - to organize events and assist when on site at the event.

Board Member

• Aug 2018 - Aug 2021

Director of Convention Operations, 2018 – Present Managing of behind the scenes convention operations, charity organization and guests of honor. Human Resources, 2021 - Present Assisting with general HR Duties shared with other members of the organization. *501C3 Organization*

Systems Administrator

• Apr 2019 - Dec 2020

Systems Administrator supporting internal employees, DoD contracts and external customers as a managed service provider. Other duties include asset management, facility maintenance, organizational , customer service and other functions for business needs. Systems Administrator supporting internal employees, DoD contracts and external customers as a managed service provider. Other duties include asset management, facility maintenance, organizational , customer service and other functions for business needs.

Data Center / IT Specialist (Temp / Contract)

• Aug 2018 - Oct 2018

Temporary Contract Position Temporary Contract Position

Board Member

• Aug 2007 - Aug 2018

Director of Security Operations, 2012 – 2017 Managed convention safety and security with staff that would ensure attendee compliance. Director of Convention Operations, 2018 – Present Managing of behind the scenes convention operations, charity organization and guests of honor. Director of Security Operations, 2012 – 2017 Managed convention safety and security with staff that would ensure attendee compliance. Director of Convention Operations, 2018 – Present Managing of behind the scenes convention operations, charity organization and guests of honor.

IT Systems Engineer

• Mar 2016 - May 2018

Performs design and implementation of IT systems that require the integration of diverse and complex components. Activities include creating a problem statement, defining operational requirements including integration with other systems or components, researching and modeling the system architecture and configuration, investigating alternatives, cost analysis and estimation, and decision analysis. Ensures the logical and systematic conversion of requirements into total systems solutions that… Show more Performs design and implementation of IT systems that require the integration of diverse and complex components. Activities include creating a problem statement, defining operational requirements including integration with other systems or components, researching and modeling the system architecture and configuration, investigating alternatives, cost analysis and estimation, and decision analysis. Ensures the logical and systematic conversion of requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Performs functional analysis, timeline analysis, requirements allocation and interface definition studies to translate requirements into hardware and software specifications. Provides specific, detailed information for selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements, facility requirements (including floor layout, power & cooling, network connectivity), data storage, backup, monitoring, operating systems, directory services, identity management, access management, and automation. 2016 - Achieved AXELOS ITIL v3 Foundation Certification

Site Support III

• Nov 2012 - Mar 2016

Assist employees with various computer needs. Assisting in preventative maintenance, hardware replacement, software implementation, imaging with Microsoft WDS, experience with Symantec Endpoint and McAfee Endpoint. Cross-training in the following areas: Remote Site Support (over-the-phone support and repair), Desktop Telephony (basic set setup and repair) and Enterprise Mobility (physical repair, wipe, security assessments for MiFi devices and general support).

Computer Support Specialist II

• Jun 2008 - Nov 2012

Computer Support Specialist II - Managed computers/equipment in the Central Florida Region. Utilized technical skills to solve problems, image machines, travel to remote locations and served on the internal company Service Desk. Used BMC Remedy as a ticketing system, Altiris for remote support, imaging and software deployment. Assisted with asset management, disposal and special projects. Worked with call center employees all the way up to the President. 2010 - Achieved HP Certified… Show more Computer Support Specialist II - Managed computers/equipment in the Central Florida Region. Utilized technical skills to solve problems, image machines, travel to remote locations and served on the internal company Service Desk. Used BMC Remedy as a ticketing system, Altiris for remote support, imaging and software deployment. Assisted with asset management, disposal and special projects. Worked with call center employees all the way up to the President. 2010 - Achieved HP Certified Desktop Technician (exp 2012) 2012 - Went to Windows 7 Desktop Support Training.

HSD Product Specialist

• Jul 2007 - Jun 2008

High Speed Data / Cable Modem Technical Support. Assisted customers in an Inbound call center environment (Tier 1 and Tier 3). Processed upgrades/downgrades, assisted with troubleshooting, scheduling technicians and escalating to next level depending on severity. Worked within guidelines for call center while meeting the expectations within the call center.

Network Technician

• Apr 2004 - Mar 2007

Sr. Pharmacy Technician

• Feb 2002 - Apr 2004

Preparation of medications for patients Receiving and verifying the prescriptions Pricing and filling of prescriptions Obtaining pharmacist’s approval Completing patient paperwork related to the filling of prescription Assisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online) Stocking and pricing of medications in inventory Ensuring availability of drugs by delivering them to… Show more Preparation of medications for patients Receiving and verifying the prescriptions Pricing and filling of prescriptions Obtaining pharmacist’s approval Completing patient paperwork related to the filling of prescription Assisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online) Stocking and pricing of medications in inventory Ensuring availability of drugs by delivering them to patients or facilities Maintaining pharmacy’s (and its patients’ employees’) safety by adhering to infection-control procedures, policies and regulations Show less Preparation of medications for patients Receiving and verifying the prescriptions Pricing and filling of prescriptions Obtaining pharmacist’s approval Completing patient paperwork related to the filling of prescription Assisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online) Stocking and pricing of medications in inventory Ensuring availability of drugs by delivering them to… Show more Preparation of medications for patients Receiving and verifying the prescriptions Pricing and filling of prescriptions Obtaining pharmacist’s approval Completing patient paperwork related to the filling of prescription Assisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online) Stocking and pricing of medications in inventory Ensuring availability of drugs by delivering them to patients or facilities Maintaining pharmacy’s (and its patients’ employees’) safety by adhering to infection-control procedures, policies and regulations Show less

Sr Certified Pharmacy Technicain

• Sep 1998 - Jan 2002

Preparation of medications for patients Receiving and verifying the prescriptions Pricing and filling of prescriptions Obtaining pharmacist’s approval Completing patient paperwork related to the filling of prescription Assisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online) Stocking and pricing of medications in inventory Ensuring availability of drugs by delivering them to… Show more Preparation of medications for patients Receiving and verifying the prescriptions Pricing and filling of prescriptions Obtaining pharmacist’s approval Completing patient paperwork related to the filling of prescription Assisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online) Stocking and pricing of medications in inventory Ensuring availability of drugs by delivering them to patients or facilities Maintaining pharmacy’s (and its patients’ employees’) safety by adhering to infection-control procedures, policies and regulations Show less Preparation of medications for patients Receiving and verifying the prescriptions Pricing and filling of prescriptions Obtaining pharmacist’s approval Completing patient paperwork related to the filling of prescription Assisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online) Stocking and pricing of medications in inventory Ensuring availability of drugs by delivering them to… Show more Preparation of medications for patients Receiving and verifying the prescriptions Pricing and filling of prescriptions Obtaining pharmacist’s approval Completing patient paperwork related to the filling of prescription Assisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online) Stocking and pricing of medications in inventory Ensuring availability of drugs by delivering them to patients or facilities Maintaining pharmacy’s (and its patients’ employees’) safety by adhering to infection-control procedures, policies and regulations Show less