Experience

HOCS Consulting Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director of IT

  • Jun 2023 - Present

• Manager - Project Management Office

  • Apr 2021 - Jun 2023

• IT Manager / Project Manager

  • Mar 2017 - May 2021

  Recruited as project manager to serve as liaison for largest client of 3,500+ end-users and endpoints. Grew department into staff of 3 to manage IT operations, equipment purchasing, user education, cyber security, and vendor services. Managed and directed dozens of server upgrades, EHR, fiber, and telecom installations. Introduced cyber security strategy to client by breaking down phishing and new anti-virus and ransomware tools.  Onboarded 19 skilled nursing facilities and diagnostic… Show more Recruited as project manager to serve as liaison for largest client of 3,500+ end-users and endpoints. Grew department into staff of 3 to manage IT operations, equipment purchasing, user education, cyber security, and vendor services. Managed and directed dozens of server upgrades, EHR, fiber, and telecom installations. Introduced cyber security strategy to client by breaking down phishing and new anti-virus and ransomware tools.  Onboarded 19 skilled nursing facilities and diagnostic laboratories, representing 750+ devices, during tenure.  Streamlined corporate IT purchasing process by introducing deployment standards to manage $1.5M annual budget.  Designed and introduced new user onboarding for all corporate and director level or above employees to ensure users understood support and service-level agreements to increase end-user satisfaction with managed services provider.  Recognized as key player in HIPPA compliance audit and cyber security audits for Centers Health Care and sister companies; recommended and implemented steps for remediation to ensure compliance and network security.  Established relationships with telecommunication and internet service provider brokers and agents to guarantee best prices on services, high-level of reliability, and up-time for client.  Directed project to upgrade 1K+ end-user devices from Windows 7 to Windows 10.



MiningforMiles.com

• Founder

  • Nov 2015 - Present

   Wrote and curated 120+ content-heavy articles utilizing SEO best practices to increase reach; articles and social media efforts delivered $10K+ in revenue.



Centers Health Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Travel Administrator

  • Mar 2018 - May 2021

   Hand-picked by COO to manage travel with an annual budget of $2.5M and 400 unique travel instances monthly.  Reduced annual spend by $200K in first year after implementing and enforcing new travel policy.  Decreased monthly travel costs by 20% month-over-month by ensuring compliance to corporate polices.  Established corporate relationships with United Airlines and Enterprise to lock-in competitive rates for corporate travel.



New York University

• Higher Education
• 700 & Above Employee

• Project Manager

  • Jan 2016 - Dec 2016

  Greater New York City Area - Recruited to develop travel-abroad summer program and summer internships for 20 undergraduate students; secured 200 leads by deploying unique program marketing strategy.  Managed and trained four team coordinators in relationship and stakeholder management, program development and communications.



Yeshiva University

• United States
• Higher Education
• 700 & Above Employee

• Program Coordinator, Operations

  • Jul 2014 - Dec 2015

  Greater New York City Area  Recruited into start-up within large university system to manage development of online and distance learning programs; built foundation in agile project management tools and methodologies.  Managed and implemented task/project management systems for team of seven; supported executive director for strategy in business development and personnel management.

• Presidential Fellow - Sy Syms School of Business

  • Aug 2013 - Jun 2014

  Greater New York City Area - Created new fellowship program, based on UJA Federation grant undergraduates at Baruch, NYU, and Yeshiva University; developed a fellowship curriculum focused on exploring issues related to ethics, entrepreneurship and community involvement. - Conducted summer school satisfaction survey with 45 undergraduate students, resulting in an increased amount of course offerings based on recommendations of survey results. - Coordinated all logistics for Executive MBA students on their… Show more - Created new fellowship program, based on UJA Federation grant undergraduates at Baruch, NYU, and Yeshiva University; developed a fellowship curriculum focused on exploring issues related to ethics, entrepreneurship and community involvement. - Conducted summer school satisfaction survey with 45 undergraduate students, resulting in an increased amount of course offerings based on recommendations of survey results. - Coordinated all logistics for Executive MBA students on their international business trip to Israel. - Supervised and planned details of venture capital panel with over 230 undergraduate and graduate attendees. - Managed and updated content for all business school and faculty page websites for SSSB. - Served as Project Assistant for search engine optimization, digital marketing and social media for Executive MBA program. - Managed social media accounts and set editorial calendars (Facebook, twitter, LinkedIn, Blogger). Developed content for promotional brochure with communications department. - Selected to participate in highly competitive program as one of 15 recent graduates employed by university; mentored by Dean and Associate Dean.



Yeshiva University

• United States
• Higher Education
• 700 & Above Employee

• Chairman, Student Life Committee

  • Jan 2010 - May 2013

  - Convened 45 students and university administrators to discuss issues related to enhancing student life on campus. - Delegated assignments to Student Life subcommittees and determined deadlines for recommended program changes and improvements. - Developed student surveys with Institutional Research to assess and address campus internet reliability; resulted in rollout of Verizon FIOS across all campuses. - Brought healthier food options to cafeterias and ensured fair pricing on… Show more - Convened 45 students and university administrators to discuss issues related to enhancing student life on campus. - Delegated assignments to Student Life subcommittees and determined deadlines for recommended program changes and improvements. - Developed student surveys with Institutional Research to assess and address campus internet reliability; resulted in rollout of Verizon FIOS across all campuses. - Brought healthier food options to cafeterias and ensured fair pricing on food items, based on results of semester student life survey. - Led meetings with administrators and student representatives. Show less



City of Chicago

• Government Administration
• 700 & Above Employee

• Aldermanic Intern

  • Jun 2012 - Aug 2012

  Chicago, IL - Assessed and directed constituent needs to proper city services and departments. - Canvassed neighborhood business district comprised of over 200 businesses, identified ordinance violations and issued recommendations for repair.