Experience

Medina Valley ISD

• San Antonio, Texas Metropolitan Area

• Substitute Coordinator

  • Sep 2023 - Present



Calcasieu Parish School Board

• Lake Charles, Louisiana, United States

• Long Term Substitute Teacher

  • Aug 2020 - May 2023



VIPKID

• ESL Teacher

  • Mar 2017 - Aug 2021



Farmers Insurance

• Colorado Springs, Colorado

• Agency Development

  • Oct 2013 - Jun 2017

  Farmers Group, Inc. is the nation’s third-largest home and automobile carrier as well as the top specialty product carrier in the United States. Founded in 1928, Farmers is now known for its integrity and fair business practices, not to mention its top-ranked corporate training program – hailed as #1 in the country by Corporate Exchange USA & Training Magazine. "As a recruiter with Farmers, My job is to identify individuals who may be interested in starting a business of their own that helps people protect their assets and achieve their dreams. I tirelessly seek and interview individuals with an entrepreneurial spirit! Farmers is focused on rapid growth in the Colorado Springs area, and we're looking for industry professionals who want to help us get to the top. Please feel free to contact me to learn more about the exciting career opportunities available at Farmers Insurance Group! I accept new contacts and enjoy meeting, networking and assisting area professionals If you are interested in a lifetime career change please let me know! We have 3 different entry points into becoming a Farmers Agent to fit different financial backgrounds. Show less



DeVry University

• Colorado Springs, Colorado Area

• Admissions Advisor

  • Feb 2012 - Aug 2013

  -Conducts personal face to face interviews to qualify candidates and explains academic programs. -Networks and develops professional relationships to generate personally-developed inquiries. (Grass Roots Marketing) -Develops business partnerships to market the schools brand; executes all special events for the campus. -Participate in the planning, organization and execution of Open Houses and other reputation development events at the University. -Conducts personal face to face interviews to qualify candidates and explains academic programs. -Networks and develops professional relationships to generate personally-developed inquiries. (Grass Roots Marketing) -Develops business partnerships to market the schools brand; executes all special events for the campus. -Participate in the planning, organization and execution of Open Houses and other reputation development events at the University.



T-Mobile

• Colorado Springs, Colorado Area

• Tech Support II/Retail Support

  • Apr 2007 - Feb 2012

  -Handled over 60 inbound calls while providing technical solutions to existing customers -Provided a world class level of customer service by building lasting connections with our customer base -Coached teammates to develop personalized empathy during calls while reducing talk times -Followed up with representatives to ensure they are able to implement new ideas on calls to drive customer delight. -Supported and trained new hires to ensure customers and team needs were met. -Researched metrics to find struggles independently and as a team. -Created games for teams to focus on metrics and build team morale Retail Sales Representative -Determined with existing and potential customers their wireless needs using research from their accounts. -Met monthly sales quotas -Processed sales, shipments, weekly returns, daily deposits, placed and budgeted office supply orders monthly -Marketed new products and plans -Trained and mentored new hires while creating a team environment Show less



The Goddard School

• Colorado Springs, Colorado Area

• Toddler Teacher

  • Oct 2006 - Mar 2007

  -Wrote daily lesson plans that followed quality assurance guidelines -Maintained and developed a classroom of fourteen two years olds on a daily basis -Kept individual files that tracked each child’s progress and skills; so that I can better assist them with development. -Wrote daily lesson plans that followed quality assurance guidelines -Maintained and developed a classroom of fourteen two years olds on a daily basis -Kept individual files that tracked each child’s progress and skills; so that I can better assist them with development.



KinderCare

• Colorado Springs, Colorado Area

• Teacher/Third in Charge

  • Oct 2002 - Oct 2006

  September 2002- October 2006 -Interviewed, hired and trained teachers -Provided tours and enrolled new families -Enrolled new students -Implemented and marketed Hooked on Phonic September 2002- October 2006 -Interviewed, hired and trained teachers -Provided tours and enrolled new families -Enrolled new students -Implemented and marketed Hooked on Phonic