Experience

J & J Communications

• Telecommunications
• 1 - 100 Employee

• Technology Consultant/Engineer/Administrator/Technician

  • Sep 1995 - Present

  responsibility for Windows 2012/2008/2003/2000/NT Servers, Windows 10,8,7,Vista/XP/2000/NT/9x Workstations, and as many as 600 PC's at one time as well as several UNIX/Linux based servers (Solaris, HP-UX, AIX, OpenSolaris, Red Hat Enterprise, Fedora/CentOS, SUSE Enterprise, openSUSE, Debian, Ubuntu, Mandriva, Slackware and Gentoo). Managed all hardware, software and licensing, as well as all warranty and maintenance issues. Developed and implemented policies and procedures. Recommended, provisioned, installed, configured, and supported LANs, WANs, VPNs, IPPBXs (VOIP), Integrated Services Digital Networks (ISDN/BRI/PRI) and all associated hardware and software (SQL, IIS, Exchange, BizTalk, Commerce, ISA Server, SharePoint, Terminal Services, & Active Directory; . Provided user training and assistance for desktop applications and computer use. Performed upgrades and backups, tested and troubleshot new products. Sub-Contracted as a Certified Technician/Supervisor for Comcast, DirecTV, and WildBlue. Performed installs, service changes, resolved customer complaints, and troubleshot services from demarc/tap/dish to TV/PC/Phone. Determined current service levels, assessed customer preferences and needs, and recommended/sold service upgrades and additional services. Worked outside and inside on utility poles and customer's premises. Planned daily routes, requisitioned equipment and supplies. Used hand tools, power tools, meters, and other test equipment. Educated customers in the use of installed products. Explained waivers, agreements, customer release forms, charges and billing procedures. Completed work orders and other documentation on paper and/or computer. Show less



Garden State Cable TV

• Greater Philadelphia Area

• Production Engineer

  • 1998 - 2000

  Primary job duties consisted of coordinating and planning the installation, maintenance, and operation of broadcast television equipment and facilities. Supervise work performed on closed-circuit panels to ensure the safety and proper operation of the equipment. Instructed other staff on how to handle and operate television broadcast equipment carefully and safely. Solved any technical problems that occur with the equipment and work with other technical specialists to make alterations or fix the problem. Show less



LasVegas.Net

• Las Vegas, Nevada Area

• Network Administrator / Technical Support Manager

  • Aug 1995 - Jun 1998

  Administered all aspects of the ISP's network to include: Router configuration, IP provisioning including subnetting, Bind 8, Sendmail, MySQL, and Apache 1.3.x daemon administration in a NT4.0/Redhat Linux/SunOS environment. Managed and built all computers and servers to support the needs of the company. Managed 24hr/7day 8-member team that supported hardware and network related issues for a 1900+ user base. Worked with users and outside vendors troubleshooting problems or issues with software and hardware in a help desk atmosphere. Documented policies and procedures and evaluated new hardware and software technologies. Provided support involving installation, cabling, maintenance, monitoring and tuning of systems hardware, software, and databases. Maintained an inventory of computer hardware and software, obtained maintenance contracts and tracked warranty information. Show less



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Avionics Sensors Maintenance Journeyman

  • Sep 1994 - Jun 1997

  Maintained, repaired, inspected, and supervised maintenance actions on avionics sensor systems equipment such as infrared detector sets, closed circuit and low light level television, optical cameras, data display sets, infrared mapping sets, videotape and digital recorders, laser target designators, laser receivers, terrain following radar, sensors control systems, and associated support equipment. Redesigned and implemented new training courses for recruits - shortening time necessary to achieve a level of proficiency to perform independently. Show less