Clarissa Contreras
Associate Director, Graduate Student Recruitment at W. P. Carey School of Business – Arizona State University- Claim this Profile
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Bio
Credentials
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Dare to Lead Trained
Dare to Lead™ TrainedJun, 2022- Nov, 2024 -
Emerging Supervisor Pathway
Arizona State UniversityMay, 2022- Nov, 2024 -
Empathy for Customer Service Professionals
LinkedInNov, 2021- Nov, 2024 -
Innovative Customer Service Techniques
LinkedInNov, 2021- Nov, 2024 -
Phone-Based Customer Service
LinkedInNov, 2021- Nov, 2024 -
Soft Skills for Sales Professionals
LinkedInNov, 2021- Nov, 2024
Experience
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W. P. Carey School of Business – Arizona State University
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United States
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Higher Education
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400 - 500 Employee
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Associate Director, Graduate Student Recruitment
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Jan 2023 - Present
- Effectively assist in hiring, training and development of teams of recruiters.- Develop, implement, and monitor staff performance goals to ensure maximumperformance.- Monitor and analyze performance data for use in daily coaching of team members.- Generate new business through networking and community outreach- Design and execute portfolio recruitment events both virtually and in person.
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Assistant Director, Graduate Student Recruitment
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Nov 2021 - Jan 2023
- Provide prospective students with the highest level of customer service through effective and timely phone, email and face-to-face communication.- Take an influential and consultative approach to conduct individual and group presentations to disseminate program information to potential students. This includes advising potential students with respect to program format, admissions, degree options, requirements and outcomes.- Monitor and manage student database and associated reports to track all communication through Salesforce.- Travel throughout a specific territory for events, networking, community outreach, and generating interest in the University.- Design and execute recruitment events both virtually and in person with the assistance and consultation of Associate Director. Show less
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Southern New Hampshire University
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United States
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Higher Education
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700 & Above Employee
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Admission Counselor
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Jun 2020 - Nov 2021
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Hult International Business School
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United States
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Higher Education
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700 & Above Employee
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Application Manager of Undergraduate Enrollment - Latin America
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Mar 2019 - Jun 2020
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Application Manager of Undergraduate Enrollment - Latin America
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May 2019 - Sep 2019
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Education
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Tecnológico de Monterrey
Bachelor of Business Administration - BBA, International Business