Megan Knowles

Service Delivery Manager at Delt Shared Services Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Service Delivery Manager
      • Aug 2022 - Present

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • New Business Manager
      • Mar 2022 - Aug 2022

    • United Kingdom
    • Design
    • 1 - 100 Employee
    • Account Manager
      • Sep 2019 - Mar 2022

    • United Kingdom
    • Design Services
    • 1 - 100 Employee
    • Account Manager
      • Jun 2018 - Sep 2019

      Client project management from the initial stages right through to final outcomes. Worked closely with the Creative and Technical director in key decision making. Built great working relationships with clients, with ongoing support. Office management and daily planning using Harvest, Teamwork, and Trello. Social media management across various channels using Buffer and Later. Email marketing, creating newsletters through MailChimp. Raising estimates and Invoices through Harvest. UX testing using Bugherd. Generating weekly and monthly reports, analysing client data in Google Analytics. Beginner to intermediate user of Google AdWords setting up PPC Campaigns. Creative blog and website content using WordPress. Prolific use of Microsoft and Adobe software.

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Assistant
      • Sep 2017 - May 2018

      Client and company social media management and engagement. Producing monthly content plans working across various channels including Facebook, Twitter, Instagram, LinkedIn and Hootsuite. Generating monthly social reports for analysis and performance review. Overseeing of the office, ensuring team organisation and monitoring, managing personal and professional arrangements for a team of five. Daily use of Adobe and Mircosoft Office programmes, assisting with client projects, liaising with suppliers, clients, IT and website hosting. Involvement in client idea generation and pushing forward with key outcomes and deliverables. Assisting with client event management through sourcing suppliers, developing creative content and collateral as well as overall running and event set up.

Education

  • University of South Wales
    Bachelor's degree, Fashion Promotion
    2013 - 2016
  • Plymouth College of Art
    BTEC Extended Diploma, Fashion and Textiles
    2011 - 2013

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