Experience

Citeline

• United States
• Information Services
• 200 - 300 Employee

• JR AM/ Sales Development Representative

  • Aug 2022 - Present



Pharma Intelligence, now Citeline

• United Kingdom
• Book and Periodical Publishing
• 100 - 200 Employee

• Sales Development Representative

  • May 2022 - Aug 2022



ADP

• United States
• Human Resources Services
• 700 & Above Employee

• District Manager at ADP

  • Mar 2022 - May 2022

• Associate District Manager

  • Jan 2021 - Mar 2022



WellCare Health Plans

• United States
• Insurance
• 700 & Above Employee

• Offline Research Team

  • May 2020 - Jan 2021

  Educating members and providers on health care initiatives Researching and identifying inaccuracies in claims Assisting members and providers with escalated and or complex claims regarding eligibility, covered benefits, and authorization status Documenting all cases and notes through a CMR tool called Excelys Educating members and providers on health care initiatives Researching and identifying inaccuracies in claims Assisting members and providers with escalated and or complex claims regarding eligibility, covered benefits, and authorization status Documenting all cases and notes through a CMR tool called Excelys



The Local Draught House

• Tampa/St. Petersburg, Florida Area

• Marketing Coordinator

  • Dec 2018 - May 2020

  Improving the image, social media representation, online reputation, in house events, and over all community relationships of 4 privately owned and managed locations Focusing on building relationships within each location and surrounding businesses to promote and increase sales, return customers, and customer satisfaction Unrolling a program that will introduce merchandise to further improve branding across all locations and throughout the Tampa region allowing for further company expansion Show less



Miller's Ale House Restaurants

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Oct 2017 - Dec 2018

  Using sales techniques to upsell customers, increase average customer spend, and improve overall customer satisfaction and retention. Using sales techniques to upsell customers, increase average customer spend, and improve overall customer satisfaction and retention.