Experience

Scott Nichols Gallery

• United States
• Photography
• 1 - 100 Employee

• Gallery Director

  • Feb 2022 - Present

  Assist the principal as the director of this 40-year fine art photography gallery. Our gallery shows a combination of established, up-and-coming, and contemporary photographers, specializing in California mid-century photographers such as Ansel Adams, Edward Weston, Imogen Cunningham, and their peers. We carry photography from the inception of the craft through present day. Duties: Communications: client communications, new artist outreach and onboarding, interface with partner organizations and institutional loan programs Documentation: registrar duties including cataloging, condition, and provenance reports, invoicing, consignments, shipping, financial account reconciliation, quarterly sales reporting with analytics Exhibitions: research, curation, planning, installation, promotion (web and print) Web: Maintain the website for Scott Nichols Gallery (scottnicholsgallery.com), artwork listings on Artsy, and communications with institutional and membership organizations. Design and write copy for weekly newsletter and supporting social media posts. Art Fairs: The Photography Show NYC, Association of International Photography Art Dealers, May 2022 Photo Forward LA, Photographic Arts Council Los Angeles, February 2023



The Image Flow

• United States
• Photography
• 1 - 100 Employee

• Outreach & Workshop Coordinator

  • Feb 2022 - Present

  Growing the photographic community through education and enablement. Workshop Coordinator: Source and help workshop instructors (new and returning) develop successful curriculum for workshops at The Flow, including logistics, desired outcomes, determining target audiences, and finding ways to reach them. Outreach: Newsletter campaigns with focus on seasons of business. Press release development and circulation for events and exhibitions at The Image Flow gallery. Face-to-face outreach to local businesses including a B2B incentive program for printing. Implemented discount programs for 4 area professional artist organizations. Win/win!



Fine Art

• Artists and Writers
• 500 - 600 Employee

• Studio Artist, Alternative Photography

  • Jun 2017 - Present

  Alternative photographer working in historic and experimental imaging techniques. Technical, handcrafted, and process-driven. Silver gelatin mordançage, wet plate collodion, salt printing, cyanotypes, and stereoscopic photography. Mostly digital input, analog output. www.kristyheadley.com Alternative photographer working in historic and experimental imaging techniques. Technical, handcrafted, and process-driven. Silver gelatin mordançage, wet plate collodion, salt printing, cyanotypes, and stereoscopic photography. Mostly digital input, analog output. www.kristyheadley.com



Collectors' Photography Gallery

• United States
• Artists and Writers

• Gallery Manager

  • Apr 2021 - Jan 2022

  Gallery manager and sales specialist for contemporary, historic, and experimental photographic processes. - Execution: Plan logistics and execute contemporary artist group shows on a 3 month rotation cycle, 3-5 artists and 10-25 pieces per artist each show - Onboarding: Develop artist agreement, onboarding worksheets, and templates for inventory management and accurate representation of artist collections - Marketing: Devise marketing campaigns and design ads for contemporary artists in a show-based format, including handbill, magazine, newsprint, and digital animated advertising for click banner ads - Web development: Content management for website and inquiry-based ecommerce store - Credibility: Build engaging digital content to build reputation of gallery and boost artist portfolios, including a live artist talk series also released to YouTube with inset images, and virtual collection tours - Research: Create reference files for works by modern masters, including artist bio - Business financials: coordinate weekly artist commission, monthly sales commission, bill pay, timecards - Team: myself, 1 FTE, and 1 Founder, open 7 days a week Tools: Adobe Photoshop, Wordpress, MailChimp, Later, Facebook, Instagram, YouTube



Something Labs

• United States
• Hospitals and Health Care

• Operations Manager, Impermeable Gown Manufacturing

  • May 2020 - Dec 2020

  Process creation and streamlining for PPE assembly line of impermeable gowns for donation to medical facilities in need as a manufacturing stopgap. No-profit organization. 12 gown assemblers, 82% people of color, later 18 assemblers at a time, staffed from a rotating part-time pool of 54. Tracked daily inventory and production metrics, managed operations facility. Accomplishments: - 13,500+ gowns made weekly; the largest throughput of any independent gown operation. - Produced 73,121 gowns over 42 days. Peak production day was 3,178 gowns in 5.5 hours. - Reduced takt time from 5.7 minutes per gown at the time of inception to 1.94 minutes. - I am a panelist and cohort member for GetUsPPE and Nation of Makers, funding 3 maker grants of $5,000 each to model distributed manufacturing efforts after the Something Labs and Artisans Asylum gownmaking operations. Our groups jointly produced a webinar about our operations, co-created the grant questionnaire, and are advising grant applicants on their production efforts. (https://www.somethinglabs.org/blog/maker-cohort-grant-program) This project has received the following grants to fund operation: - $50,000 from GetUsPPE, with roughly half of the items produced allocated to native nations. - $107,000 from Boston Scientific, with sourcing and shipping assistance from BosSci, Kirin Cutting, and Amazon.com for national distribution. - $200,000 supplemental grant from Boston Scientific for phase 2 (August 2020), where we transition operations to Kirin Cutting as our gown cutter and the manufacturer, as BosSci works to bring their own manufacturing center online. Project produced 148,000+ isolation gowns total.



DITTO

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Operations Manager, Digital Assets

  • May 2018 - Aug 2018

  Data Trending Define measurement points and acceptable fit thresholds for automated eyeglass frame to face fit detector used for in-store Fit Recommendation Engine. Generate digital asset coverage reports for eyeglass retailer SKUs for Virtual TryOn, and implement strategies to boost coverage. Data Cleaning Scrub digital asset metadata library of 20,000 SKUs and counting using manufacturer metadata from 2 external sources. Work with global clients to prepare received metadata for dispatch to remote 3D modeling team, including preflight data integrity checks. Create scripts and process documentation to support Digital Asset Team and engineering touchpoints. Tools used: bash, RESTful API w/ Postman, Swagger.io API w/ python, AWS



Internet Archive

• United States
• Libraries
• 100 - 200 Employee

• Digitization & Testing Manager

  • Sep 2016 - Apr 2018

  Create an easy book scanning process producing high quality output at low cost. Digitization Testing - San Francisco, California, USA Ensure thorough end-to-end testing of imaging hardware, software, processing pipelines, and process documentation. Support engineering as new builds are created; write and test process documentation for deployment in conjunction with engineering team. FADGI three star imaging. Digitization Manager - San Francisco, California Build new and maintain existing partner relationships, digitizing physical media collections according to partner agreements. Services include metadata preparation, remote, and in-location digitization. Books, magazines, artist notebooks, and looseleaf items. Staff of 3 FTEs and 2 PTEs. Process Implementation and Certification - Hong Kong, China Assist in deployment of Super Scan Center. Certify process compliance for Hong Kong scanning center of 20 stations 12/2016. Provide operational assessment and technical support to local vendor staff. Notable Partnerships: - Biodiversity Heritage Library: Museum of Vertebrate Zoology, Berkeley (handwritten archives) - Pretty Good Privacy (PGP) Pre-Alpha and Release Source Code - Chelsea Manning and the Freedom of the Press Foundation - SALIS: Substance Abuse Librarians & Resource Specialists - The LongNow Foundation: PanLex - Center for Sacramento History - San Francisco Public Library - Mechanics' Institute Library - Daniel Ellsberg Collection



Google

• United States
• Software Development
• 700 & Above Employee

• Tools Technical Project Manager, Google Fiber Customer Solutions

  • Jul 2013 - Sep 2016

  Streamline and scale service delivery & customer support model, working for internal tool development team and partnering with engineering and product teams. Assess current processes and vet requirements for feature requests. Make recommendations to build for efficiency at scale, saving time, money, or both. Wireframe UI based on project specifications. Resolve customer technical issues through troubleshooting, data analysis, and implementation of new workflows.Focus:- voice of the user- crossfunctional initiatives with engineering- internet & wifi troubleshooting tools- training/instructional design team liaison for user-facing changes

• Technical Solutions Specialist, Google Research (Google Objects, Vendor Operations)

  • Nov 2011 - Jul 2013

  Dedicated consultant for Google Research engineering team, guiding a 2D and 3D digital imaging project from prototype hardware to fully-functional imaging operation in less than 1 year. Duties included equipment sourcing, hardware build/test/maintenance, vendor onboarding for equipment operators and technicians, imaging throughput tests, output projection estimations at scale. Successful Black Friday launch in collaboration with Google Shopping. Completed Lean Six Sigma assessment of operation in second phase, improving quality assurance pass rate by 24%.Additional project:- Google News Archives: microfilm data ingestion, partner content return

• Triage Technician, Google Book Search

  • Mar 2010 - Nov 2011

  Support Google Books image acquisition and processing of archival book collections. Lead technician at largest book search scanning facility. Ensure upkeep and compliance of physical scanning equipment (calibration, maintenance of assistive robotics systems including machine vision and ethernet cameras), image processing pipeline, and supporting QA equipment and processes. Assess root cause for trending output failures.Additional projects:- Google Book Search Electromagnetic Interference (EMI) Testing Lead for CE certification- Google Patent Search: data ingestion

• Operations Technician, Google Book Search

  • Mar 2008 - Mar 2010

  Proactive maintenance of library book scanning equipment. Prototype and provide feedback for test hardware to boost scan quality and number of scannable volumes, and to reduce technician maintenance time. Drafted equipment build guide after hardware upgrade, and led build for hardware upgrades at 2 scan operation sites.



Honda East

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Internet Sales, Powersports Parts & Accessories

  • Aug 2007 - Mar 2008

  Develop dynamic, site-specific eCommerce product listing templates (HTML/CSS). Create part and accessory sales product listings for 1,200 items weekly using ChannelAdvisor and Infopia marketplace POS interfaces. International sales account manager. Daily account reconciliation for sales across 3 platforms. Develop dynamic, site-specific eCommerce product listing templates (HTML/CSS). Create part and accessory sales product listings for 1,200 items weekly using ChannelAdvisor and Infopia marketplace POS interfaces. International sales account manager. Daily account reconciliation for sales across 3 platforms.



Residential Computing Connection, Bowling Green State University

• Senior Coordinator

  • Dec 2004 - Aug 2007

  Develop and lead new staff training curriculum for technical and customer service training. Technical documentation, hiring, performance management. Worked on staff retention initiative, taking steps to boosted positive social interactions at work; showed 40% improvement for retention over 1 year period.

• Assistant Conference Coordinator

  • Jan 2005 - Aug 2006

  Vendor account manager. Managed communications, registration, payment, vendor fair, and sponsor events. Member of conference steering committee. Prepare schedule, budget, participant packets.



Ingersoll-Rand ARO Fluid Products

• International Customer Service Representative

  • May 2003 - Aug 2003

  Document prep and scheduling for outbound international shipments including export certificates. Document prep and scheduling for outbound international shipments including export certificates.

• Customer Service Representative

  • May 2002 - Aug 2002

  Created client discount schedules for customers in pneumatic and fluid product sectors. Managed customer communications and hotlist for orders containing backordered parts. Generate monthly reporting metrics for order entry department. Created client discount schedules for customers in pneumatic and fluid product sectors. Managed customer communications and hotlist for orders containing backordered parts. Generate monthly reporting metrics for order entry department.